Royston & Lund Estate Agents Keyworth reviews

★★★★★ 5/5

Trustpilot

Royston &Lund Keyworth

I would totally recommend using Royston Lund Estate agents at Keyworth . I sold a 3 bed and downsized in what should have been a straightforward situation . Unfortunately the conveyancing process became very complicated and challenging and would have collapsed without the continued determination and professionalism of the staff at Royston & Lund. I particularly thank Matt , who persisted with achieving a positive outcome and went above and beyond in his efforts. I always received good advice and re -assurance throughout the process , when it was easy to become overwhelmed and despondent . In short, his dedication achieved a sale against the odds .

Mrs · 1 September 2026

★★★★★ 5/5

Google

Thank you Royston and Lund for helping us with the sale of my mothers property. Sarah was our main contact and she kept us up-to-date with the progress of the sale which sold within 2 weeks of going on the market. The sale was not straight forward as it involved a management company, however we were impressed with how this was handled. Thank you to Sarah, Harry and the team for all your hard work.

Sams · 16 December 2025

★★★★★ 5/5

Trustpilot

Best agent in Bridgford and beyond

A friendly, professional and efficient service from the initial meeting right through to completion of the house sale. Competitively priced fees and a helpful member of the team at every stage to answer a query or chase on our behalf. Special mention to Alex and Ana marketing the property, plus Lucy and Gabrielle progressing the sale once a buyer was in place.

David · 17 August 2026

★★★★★ 5/5

Google

The Keyworth branch recently handled the sale of my mum's home. The price was very competitive and the service was excellent. Matt, Sarah, Harry and Donna were all professional and friendly. Matt saw the house to value it and explained how it should be priced to get maximum interest. He was right as we ended up with more than the asking price. The team managed all our viewings which saved us time and travelling. Communication was very good by Email and kept us informed every step of the way. I would highly recommend Keyworth branch of Royston and Lund for anyone needing to sell their house.

Christina · 14 March 2026

★★★★★ 5/5

Google

The friendly Keyworth Team were amazing from start to finish, nothing was too much trouble. They knew the current market well and our house was sold within 10 days of going on the market. Thank you Matt, Harry and Sarah - not forgetting Ollie for his great photographs.

Catherine · 16 November 2025

★★★★★ 5/5

Google

Royston & Lund, Keyworth, have been exceptional, the whole team have been supportive and professional during the sale process of my property in Willoughby on the Wolds. Matt, provided a valuation, Ollie took some amazing images, and Sarah and Harry have been great. Many thanks to Matt and the team, thank you!

Liza · 17 September 2025

★★★★★ 5/5

Google

After speaking to all the main estate agents in Keyworth we decided to go ahead with Royston and Lund. Matt was very kind and professional and really helped us through the process of our first house sale. Excellent communication from the …

Ashley · 14 November 2025

★★★★★ 5/5

Google

Genuinely the best experience I've ever had with an Estate Agent. Extremely good communicators, quick to respond, clear, chasing up when needed. Matt, Harry, Donna and especially Sarah were absolutely fantastic. Would recommend.

Michael · 14 December 2025

★★★★★ 5/5

Google

Sarah, Matt and Harry were professional, friendly and proactive in helping us find our dream home. We couldn’t have asked for better estates agents to deal with both the sale and purchase of our home. …

Jodie · 14 October 2025

★★★★★ 5/5

Google

Purchased through Royston & Lund, it was easy to arrange viewings and it was a straightforward process from offer through to completion thanks to Harry, Matt, Sarah and Donna.

Greg · 16 December 2025

★★★★★ 5/5

Google

From our very first viewing we got the best impression. Jake was extremely helpful and answered our huge number of questions about the house buying process as we were first time buyers and clueless! He offered great advice in terms of locations to look and actually recommended we view the house we have ended up buying. Sam the took over and continued the excellent communication throughout the rest of the process. A seamless experience and we would definitely use Royston again.

Kate · 28 July 2023

★★★★★ 5/5

Google

We are residing in Australia and selling in the UK, Matt and his team were professional and personable from the start. Nothing was too much trouble eg regularly checking the house for insurance purposes, letting in contractors at short notice, taking meter readings when we sold... They executed everything with ease and no fuss, just part of the service and all in a day's work. They were quick to respond and acted as my eyes and ears from afar. Their advice was honest and in our best interests eg the cost of staging the property, as it was empty, was an unnecessary expense, and when we received a low offer they listened to our concerns, and understood them. Updates were provided weekly by email, all responses to our queries were prompt and live calls were no issue either despite the time difference. The contractors that they recommended were also prompt, friendly, provided photos as we couldn't visit the house - just an extension of the fantastic service given by the Royston & Lund team. All members of the team were easy to work with, and get along with, they provided consistent high levels of service. I felt like we were in safe hands from the start. We have bought and sold and also rented property in both Australia and the UK. Royston and Lund in Keyworth are by far the best estate agents that we have worked with, I cannot recommend them highly enough and would definitely use them again.

Nicola · 29 June 2023

★★★★★ 1/5

Trustpilot

Used this agent to view a property and…

Used this agent to view a property and I was extremely disappointed by their lack of professionalism throughout . They came across as rude and unhelpful at every stage . They avoid answering basic questions and stating that there was no way of getting the answers due to the owner being deceased yet we was able to find out the answers ourselves , to me this seemed deliberate and avoiding transparency . It also seemed like they was using pressure tactics to secure a sale by asking us for best and final offers without even acknowledging any information we requested at all . I won’t be using these for any future viewings in any of their sales and certainly won’t be using them for any of our sales either .

Adrian · 27 May 2026

★★★★★ 1/5

Trustpilot

Unprofessional

Unfortunately, this has now been the third time we’ve had the same staff member conduct a viewing, and the experience has consistently been disappointing. She has arrived late on each occasion, did not show us around the property, and was unable to answer even the most basic questions about the house, such as how long it had been vacant. Instead, we were left to look around on our own while she remained downstairs on her phone. On our second viewing she didn’t even realise that we had already bought the property, which was very concerning. This gave the impression of very little effort or interest, which really let down the overall experience.

Will · 18 August 2025

★★★★★ 5/5

Google

Over the years we have bought and sold a number of properties and can say that we have never been so pleased with an estate agent as with the services provided by Royston Lund. Matt, Jake, Sam and Sarah were all excellent. Their communication was brilliant and we were constantly aware of where everything was up to. They also ensured the process kept flowing over the inevitable sticky bits along the way. All in all a great experience and we would not hesitate to recommend the team.

Ian · 1 May 2023

★★★★★ 5/5

Trustpilot

Great service

From the start Ria was in constant contact keeping us updated with the purchase of our property she was very responsive and answered all of our queries promptly she was very helpful and friendly and I can recommend.

Miss · 26 March 2026

★★★★★ 5/5

Google

Many thanks to Sarah, Matt & Harry. On the sale of my Uncles property. Great service from start to finish, would definitely recommend.

Mr · 17 October 2025

★★★★★ 5/5

Google

We sold our house in Keyworth with Royston and Lund and the staff made sure it was a smooth process. The communication from Sarah, Matt, Harry and Donna was excellent throughout and they always kept us updated.

Victoria · 14 March 2026

★★★★★ 5/5

Google

Excellent service from Matt and the team. Nothing was too much trouble and they stayed patient with us over a 2 year journey. They sold our property twice over this time and both times within a few days!! And we never felt pressured in any way. They really know the Keyworth market and are open and honest about your possibilities and options. Not only that, but Matt gave us invaluable advise regarding our onward purchase. Could not recommend them enough. Thanks so much Matt & Team

Julie · 8 December 2022

★★★★★ 5/5

Google

We had the great pleasure of recently using Royston and Lund Keyworth office for the sale of our old house and purchase of our new home and they were honestly outstanding. Very helpful as it was our first time selling a house and they really did go the extra mile to make sure everything went so smoothly. Matt Powell made sure our house sale pictures looked impeccable and really cared and listened to any questions we had. He even used his expertise to help us secure our new home! Sarah Cather was wonderful, coordinating the whole process so smoothly and effortlessly, giving us constant updates. She communicated every step of the way, so we were never ever stressed or worried. We highly recommend using Royston and Lund and we can’t thank them enough for being such gems throughout the entire process. For anyone looking for a fantastic, hassle-free, responsive, experienced, caring, fast-acting estate agent, then look no further! Using Royston and Lund will be the best decision you ever make; it certainly was ours!

Lysbeth · 2 December 2022

★★★★★ 5/5

Google

I am not surprised by the number of 5 star reviews for Matt, Sarah and the team at Royston and Lund. If you are looking for a team who go above and beyond to help you with your house sale then look no further. I have been in the interesting position of trying to help my parents sell their house from another country and think the process would have fallen over many times had it not been for the diligent work and support from Matt and the team. If I could award more stars in this system I would, can not recommend highly enough.

Andy · 2 December 2022

★★★★★ 5/5

Google

Wow. What a secret gem of an estate agent in north Leicestershire! From listing to sold within a week! And completed within 1 month. I would highly recommend to anyone looking to sell a house. Massive thankyo to Donna,Harry, Sarah & the main man Matt who was an utter professional and guardian angel throughout the entire process. Thankyou all! Tom

Tom · 14 December 2025

★★★★★ 5/5

Google

I’ve had a long relationship with Royston & Lund and have used other estate agents before, but nothing compares to the way they treat their clients. I’ll admit I can be a challenging client. I change my mind, get cold feet, and go in and out of the market, but Matt has always been incredibly patient, honest, and supportive. He really makes you feel seen and understood and gives genuine advice about the market. Matt feels more like a friend than just an estate agent, and you never have to chase him for information. The Keyworth team Harry, Donna and Sarah, are fantastic. Everyone was friendly and accommodating both before and after the sale. Buying or selling a home is stressful, but their professionalism and customer care made the whole process much smoother. Highly recommended. ⭐⭐⭐⭐⭐

R · 14 March 2026

★★★★★ 5/5

Google

The video & photos of our property were amazing and showed our house at its best. We thank Matt & his team for their commitment not only in selling our property but also giving us invaluable advice & assistance in a very difficult transaction in purchasing our new home. We certainly would not hesitate in using them again should the situation arise.

GB · 20 November 2023