Trusted Agent profile Β· Keyworth

Royston and Lund Estate Agents Keyworth reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

228 reviews across 3 platforms

7 The Square, Keyworth, NG12 5JT

Royston and Lund Estate Agents's office in Keyworth, at 7 The Square, is rated 4.9 out of 5 across 228 reviews on three platforms, including 165 Google reviews rated 5.0.

Google logo

5.0 / 5

165

Reviews on Google

This office

Facebook logo

4.8 / 5

53

Reviews on Facebook

Business-wide

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Keyworth office, from every platform, shown as written. First names only.

5/5

Google

Sarah, Harry and Matt have all been very helpful in the purchase of our property. They have all communicated clearly whilst being friendly. They've been easy to get hold off and answered all our questions along the process. All of our questions about the purchase were answered promptly. They were working for the seller but kept us in the loop. Stress free purchase. Many thanks

Melanie Β· 12 October 2025

Agent replied Β· 16 April 2026

Hi Melanie, Appreciate you taking the time to leave us a review, thank you. We hope you're both happy and settled in your new home. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

We have sold several houses trough Royston and Lund and recently through the Keyworth office. Matt and the team have been excellent!

Chris Β· 5 August 2025

Agent replied Β· 25 August 2025

Hi Chris, it was a pleasure working with you and thank you for taking the time to leave us a review - much appreciated. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

Very happy with the overall service. Sarah, Harry and Matt made the whole process very easy and stress free

Euan Β· 4 September 2025

Agent replied Β· 16 April 2026

We appreciate you taking the time to leave us a review, thanks Euan. We hope you're both happy and settled in your new home. All the best, Sarah & the team

5/5

Google

The video & photos of our property were amazing and showed our house at its best. We thank Matt & his team for their commitment not only in selling our property but also giving us invaluable advice & assistance in a very difficult transaction in purchasing our new home. We certainly would not hesitate in using them again should the situation arise.

GB Β· 24 November 2023

Agent replied Β· 21 June 2024

Hi Geoff - really appreciate you taking the time to leave us a review and it was pleasure working with you both. I hope you're all settled in now and wishing you all the best in your new home. Best Wishes, Matt & the team at R&L Keyworth.

5/5

Google

Royston and Lund really exceeded expectations facilitating our first house purchase! From making everything simple to understand, to providing the ability for us to arrange evening visits to accommodate our work lives. We'd heard a lot of horror stories about estate agents, but Royston and Lund really helped put all our fears at ease from the first phone call. Thank you to Jake, Matt, and the team!

Charlie Β· 22 June 2023

Agent replied Β· 21 June 2024

Thanks for leaving us a review Charlie, we always appreciate it, hope you are both happy and settled in your new home. Best Wishes Jake & The R&L Team

5/5

Google

Harry and Sarah were amazing throughout our house buying process. Quick replies and always friendly- thanks guys!

Lizzie Β· 4 August 2025

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us a review, it was great working with you and we hope you're very happy in your new home. Best Wishes, Harry & the team at R&L Keyworth

5/5

Google

Recently bought my house with Royston&Lund Keyworth and was extremely impressed with how they dealt with everything. Mine was not an easy move and the staff supported me every step of the way. All were helpful, polite and kept me up to date at all times. Thanks to you all; Jake, Sam, Sarah and Matt. Would definitely recommend Royston&Lund to anyone moving house.

Tina Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Tina - Thanks so much for taking for taking the time to leave us a review, we're glad you're in for Christmas and hope you enjoy your new home. Best Wishes, Sam & the team at R&L Keyworth

5/5

Google

When I called at first I wasn’t sure I would have been taken seriously as a woman, as most agents don’t . Bought 3 properties through them . Matthew , was great . We had speed bumps along the way but he handled the matter professionally and was always responsive when I needed him. Contacted sellers solicitors when needed ( some agents in the area I have worked with did not contact the socltiors at all , but Matthew gave it a good push along the whole way). Sarah and Donna were also very lovely on the other end of the line and were supportive when Matthew was out of office or could not be reached . Royston and Lund are a professional , trustworthy company and I would not hesitate to buy or sell through them . 5* recommendation!

Hope Β· 22 May 2024

5/5

Google

First time selling a house in 26 years. Very professional and friendly Matt was lovely when he came to the house for the first time and explained the whole process. Had updates on the sale and the whole team, including Matt, Sarah, Jake and Samantha could not do enough for us Would absolutely recommend Royston and Lund to others

Rachel Β· 25 September 2023

Agent replied Β· 21 June 2024

Hi Rachel, thank you for taking the time to leave us a review, it is very much appreciated. It was great working with you and we hope you're all settled in your new home. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

Thanks to the whole team who were professional and helpful during the sale of our mothers property in Tollerton. The whole process was made quick and easy for us, and the ideas they came up with regarding drone photos of the views etc. really helped. We would have no hesitation in recommending them to anyone thinking of selling in the neighbourhood. A big thank you - Liz and Tina.

Liz Β· 16 March 2026

5/5

Facebook

Royston and Lund have been a great help whilst I bought my first home! It could have been a very stressful time - but they supported me very well every step of the way and helped to explain anything that I didn't understand. They were able to recommend services too. A big thank you to Sam Simkins who was always fast at responding and answered any silly questions that I had! Very pleased with the purchase! πŸ˜„ I have also previously rented through Royston and Lund which I would recommend too! 😊

Sara Β· 3 June 2020

Agent replied Β· 22 February 2025

We are so pleased to hear of your positive experience with both our Sales and Lettings teams. We hope you'll be very happy in your new home. 🏑

5/5

Google

Royston & Lund were recommended to me and from the first visit, in April 2026, to completion, in September 2026, they did not dissapoint - good communicators, friendly, and reliable. Matt, Sarah, Donna, and Jake thank you for your professionalism.

Roxana Β· 5 October 2026

5/5

Google

From start to finish, the service was outstanding. Sarah, Matt, Harry and Donna guided us professionally through every stage of selling our home with genuine care. All communication was handled promptly and in a timely manner. They handled the entire process as smoothly and stress‑free as possible. We always felt supported, informed, and confident in their expertise. We would recommend them to anyone looking to sell their property.

Fraser Β· 16 March 2026

4/5

Google

Bought a property through Royston &Lund Keyworth branch, very happy with our service from first viewing to completion. Jake was first contact who conducted viewing and allowed us plenty of time to look around, and knew answers to questions if he didn’t he was on phone promptly with an answer, also Samantha kept us informed at each stage of process, Matt also followed up a couple of queries for us, each time when we contacted the office Sarah and the sales team were very helpful polite and professional. Would certainly recommend them in the future Made it a happy purchasing experience

Jill Β· 22 February 2024

5/5

Facebook

Samantha was amazing!! I wasn’t even the one using Royston & Lund but she went above and beyond! Being in a chain of 4 houses things had got pretty frustrating, there was lack of communication between other estate agents, and solicitors, until Samantha came along!! She pushed and pushed and kept everyone updated with useful information to stop anyone feeling in the dark about our purchases. I doubt we’d be moving so soon if it wasn’t for Samantha’s help. Thank you so much. Amy xx

Amy Β· 17 November 2019

Agent replied Β· 22 February 2025

Not long now πŸ₯³ Hope moving day goes smoothly 😊

5/5

Facebook

Samantha was amazing!! I wasn’t even the one using Royston & Lund but she went above and beyond! Being in a chain of 4 houses things had got pretty frustrating, there was lack of communication between other estate agents, and solicitors, until Samantha came along!! She pushed and pushed and kept everyone updated with useful information to stop anyone feeling in the dark about our purchases. I doubt we’d be moving so soon if it wasn’t for Samantha’s help. Thank you so much. Amy xx

Amy Β· 17 November 2019

Agent replied Β· 22 April 2026

Not long now πŸ₯³ Hope moving day goes smoothly 😊

5/5

Facebook

I can't thank the staff at West Bridgford enough, especially Natasha. They made selling my house as painless as possible for me. Natasha rang me weekly, unprompted, to give me an update and I was never left hanging around for returned phone calls. They suggested an open day for viewings and it worked really well with 2 offers on the first day. As I am living some distance away from the house i was selling, they even went to the house for me to pick up documentation that had been posted through the door and was needed by the buyer. So thoughtful and such a time saver. I would not hesitate to recommend them to anyone going through this process and cannot thank them enough. P.S. Natasha is an absolute star

Helen Β· 25 August 2019

Agent replied Β· 22 February 2025

Thank you for your review. We are delighted that you were pleased with the service we provided 😊 and Natasha passes on her thanks for her thoughtful giftπŸ’ Wishing you all the best for the future.

5/5

Google

We have recently moved house in Keyworth and would very much like to thank Matt, Samantha, Jake and Sarah at the the Royston & Lund Keyworth office for all their excellent help and assistance. They kept us informed of all developments throughout the process and were truly fantastic. Thanks again for everything. Alison & Mike Heaton.

Michael Β· 22 June 2023

Agent replied Β· 21 June 2024

Thanks Alison & Mike, hope you're all settled in your new home. It was a pleasure working with you and see you in the village soon. Sam & the team at R&L Keyworth

5/5

Google

We recently sold our house with Sarah, Harry and Matt. We could not be happier with the level of service we received. Matt provided valuable advice from the start and throughout. The rest of the team ensured that we were kept up to date with developments along the way. Many thanks to you all.

Paul Β· 6 September 2025

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us a review Paul, it was a pleasure working with you both. Wishing you both many happy years in your new home. Best Wishes, Matt & team at R&L Keyworth

5/5

Facebook

There is a bewildering array of choice of estate agents in West Bridgford (and online) but the excellent team at R&L stand alone with regard to local market experience, professionalism and value for money. The customer journey was seamless and stress-free, from the expertise of Steven and Val to the friendly and knowledgeable updates from Natasha, Elliot and Megan but Id like to single out Sam Simkins who was an absolute star senior sales negotiator - THANKS!.

Gerry Β· 17 June 2019

Agent replied Β· 22 February 2025

Thank you for taking the time to review our customer service and your amazing comments! We are glad to hear that it was a smooth transaction 🍾

5/5

Trustpilot

Excellent

Excellent, professional and supportive team at the West Bridgford office, we can not fault them in anyway. All the team members have been friendly, transparent and throughly helpful. I would highly recommend them, either to purchase your new property or sell your existing property, you will not be disappointed. Thank you so much.

Jane Β· 29 May 2026

5/5

Google

We recently purchased a property through Royston & Lund and moved county which had its challenges. We were extremely impressed with the assistance we received from Sarah, Harry and Matt, nothing was too much trouble. We always received a response to our questions. Would wholeheartedly recommend their services.

Wendy Β· 12 October 2025

Agent replied Β· 12 October 2026

Hi Wendy, thank you for taking the to leave us a review, it was a pleasure working with you and we wish you all the best in your new home. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

We were very happy to do business with Royston & Lund. We had the privilege working with Sarah, Matt, Jake & Sam who went above and beyond. Nothing was too much trouble for them and we were kept in the loop constantly of the progress throughout this process. Thank you Team.

Bernice Β· 27 July 2023

Agent replied Β· 21 June 2024

Hi Bernice - it was a pleasure to work with you guys and thank you for taking the time to leave us a review, we hope you're all settled in to your new home. Best Wishes, Matt & the team at R&L Keyworth

5/5

Google

Royston and Lund have been so helpful! They were the estate agents for the house we have purchased and they have been so accommodating and helpful and allowed us to view the home one several occasions throughout the purchase process, a shout out to Harry Matt and Sarah, they have been amazing thank you so much

Alice Β· 14 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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