5/5
Worked with Claire, a wonderful and very helpful person when we moved in.
Trusted Agent profile · Kettering
★★★★★
250 reviews across 1 platform
1 Silver Street, Kettering, NN16 0BN
Simpson & Partners's office in Kettering, at 1 Silver Street, is rated 4.6 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.6.
Every review we hold for the Kettering office, from every platform, shown as written. First names only.
5/5
Worked with Claire, a wonderful and very helpful person when we moved in.
5/5
An excellent service from Simpson and Partners from beginning to end. A refreshingly honest approach to selling our house, setting our expectations and advising on what they could deliver. An appreciation of our needs alongside their own. Follow up calls after each viewing with realistic feedback. They made no promises but followed through on exactly what they said they would do. They definitely over delivered and we would have no hesitation in recommending them to any seller or buyer.
5/5
5 starts for Claire & the team at Simpson’s. They all really have gone above and beyond for us, would certainly recommend! ⭐️⭐️⭐️⭐️⭐️
Thank you so much, Paul! 🌟 We're thrilled to hear Claire and the team made such a positive impact. Your recommendation means the world to us! The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering
5/5
This was the first time renting a property and we were supported every step of the way. Communication was excellent and it was a stress free process.
Hi Michele, what a great 5-star review, thank you! We're absolutely delighted that your first experience renting was so positive. We aim to provide clear communication and comprehensive support to all our tenants, especially those renting for the first time, so it's fantastic to know we achieved that for you. We really appreciate your feedback!
5/5
Sophie R from the team was amazing and extremely helpful. We have been recommending her to our friends and family as the service as whole was excellent.
Thank you so much, Jospin Jude, for awarding us a fantastic 5 stars! Your support and trust mean the world to us. We are thrilled to have met your expectations and look forward to continuing to serve you with excellence. Warmest regards from The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering.
1/5
Lettings: be aware that the rent amount on listing's can be dependent on whether or not there is a higher bidder on the property on 'subsequent' viewings AFTER you have said 'yes'. This does apply even if you view the property and accept it; and are led to believe you'll be going in ASAP to complete the relevant paperwork and pay the holding fee. Be warned also that although the agent conducting the viewings may suggest a certain date with implying you can view the property before it is listed, you will be criticised for 'not viewing it sooner'; they can and will list it the day before without notifying you (then dismiss that fact). Landlords beware: you may also be used as a scapegoat for errors made. You may also be encouraged to place yourself in financial hardship and pay higher than the advertised rent and match the highest bidder, to secure the property. It will no doubt aid commission rates, so the more rent achieved, the better. If you are facing homelessness due to your current property being sold, avoid this agent as you will potentially be misled, upset and disappointed. They will not do your mental health or financial situation any favours and will lie rather admit failings. Dishonest, unethical and discriminatory against those who work full time but are not high earners. No shame at all.
5/5
The staff atSimpson and partners was honest at upfront about everything from the start and was quite happy to answer any questions I had would recommend
Hi Clive, thank you for taking the time to leave us a 5 star review! We're pleased you found our team honest and upfront and that we were able to answer all your questions. We strive to provide clear and transparent communication to all our tenants. If you have any further questions or need anything in the future, please don't hesitate to contact us. We appreciate your recommendation of Simpson & Partners
5/5
Really easy and quick process renting with Simpson & Partners, clear communication all the way through until we got the keys to our new home! Friendly service and everything explained in great detail. Would defo recommend! Claire was excellent from start to finish, very thorough and friendly. Thankyou! X
5/5
Claire was very helpful and accommodating during the whole process.
Thankyou for taking the time to review us Jothi, your feedback is greatly appreciated. Simpson & Partners
5/5
Spoke with Kevin this week to request to a valuation for our Kettering property. He was able to quickly help us and we're looking forward to working with him in the future.
5/5
Having always owned a property before it was good to have all the procedures for renting explained and efficiently.
Thank you so much, Linda! We're thrilled to have earned your 5-star rating. We're delighted you had a great experience with Claire. Warmest thanks from The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering
5/5
Couldn’t recommend Claire more, she was attentive to our needs and communicated at every step of the process. We couldn’t be happier
1/5
I brought a property through Simpson and partners and they recommended their in house mortgage advisor….NEVER will I use him again! I supplied all documents that were requested, I called a month before to chase up and was reassured everything would be done in time. It was not which resulted in me going on a standard rate mortgage (£800 more than it should have been). Then going on to deal with Barclays directly wish I’d just done that in the first place.
5/5
Service was excellent from initial consultation to letting . I was kept informed all the way
Thanks Chris, for the great review. We're absolutely delighted you were pleased with our service, we aim to provide a seamless and well-communicated experience for all our clients, so it's fantastic to know we achieved that for you. We really appreciate you taking the time to share your feedback.
4/5
Very good experience with Claire and this company, immediate response to our requirements and supporting staff.
Thank you, Subash Raj, for your 4-star review for Simpson and Partners, Best Independent Estate Agents & Lettings, Kettering. We appreciate your feedback and are glad to know you had a positive experience. Your insights are invaluable in helping us enhance our services. The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering
5/5
Just recently sold our house with these guys, fantastic service, friendly and professional and sold our house for what we wanted very quickly, would 100% recommend.
5/5
The best professionals l have dealt with
Hello Tinovonga Gumbie (Bamba Ane), Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with Claire our lettings manager. We’re grateful for your support and trust in Simpson & Partners. Warmest regards, The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering
1/5
I would have given zero stars. Do not use these people!! Awful communication. Awful service!! Use purple bricks , charge less than this crowd and would likely do more than these to get a sale through!!
Thank you for taking the time to leave us feedback on Google. We take all reviews seriously, and we appreciate you bringing your concerns to our attention. Our teams strive to provide excellent service to all our customers, and it's disappointing to hear that your experience didn't meet your expectations. As you may have noticed, we have a strong track record of positive reviews from satisfied customers. These testimonials reflect our dedication to providing a positive experience for each individual. We understand that things don't always go perfectly, but we're dedicated to learning from any shortcomings and making things right.
5/5
Claire was brilliant. We initially started dealing with Claire when we was living in Dubai and she was very helpful finding us a home and conducting a video viewing for us. Would highly recommend.
5/5
Claire was helpful throughout our move-in process, making it seamless. I highly recommend Simpson and Partners.
5/5
Professional , honest and fast paced service. Would recommend !!
Hi Avic, Thank you so much for your fantastic review! We're absolutely delighted to hear … More
5/5
It was lovely to work with Claire. Very good job.
Thank you so much Anita, for your glowing 5-star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us to know that we could assist you effectively. We're always here to help and ensure that your experience is as seamless as possible. Simpson and Partners - Your Trusted Estate Agents in Kettering
5/5
Very friendly and welcoming, staff been at the sales office for a number of years so they combine and work well as a team. Look forward to them getting involved with my pending move.
Dear Anthony, Thank you so much for your positive feedback! It's wonderful to hear you found our staff friendly and easy to chat with. Our team has decades of combined expertise in navigating the local market and ensuring successful moves. We're excited to help you with your upcoming move and are confident we can make it a smooth and positive experience.
5/5
A positive experience from start to end. After the disappointment of our first chain collapsing at the last minute, Sophie and Kevin provided reassurance and a positive attitude. Our house was resold within a week and the chain put back …
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Simpson & Partners's Kettering office has 250 reviews across 1 platform: 250 on Google.
Simpson & Partners Kettering is rated 4.6 out of 5 across all 250 reviews, and 4.6 out of 5 on Google from 250 reviews.
Simpson & Partners Kettering, 1 Silver Street, Kettering, NN16 0BN.