5/5
GoogleSo friendly and communicate very well. Best experience ever
Agent replied · 29 December 2024
Hi Moyo, thank you for the 5-star rating! We appreciate your feedback.
Trusted Agent profile · Kettering
Simpson & Partners Kettering reviews
★★★★★
250 reviews across 1 platform
1 Silver Street, Kettering, NN16 0BN
Simpson & Partners's office in Kettering, at 1 Silver Street, is rated 4.6 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.6.
Reviews
Every review we hold for the Kettering office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you all so much for helping me purchase my flat, Ian and the team were brilliant in keeping me updated throughout the whole process and I am now settled my own place. Highly recommend :)
5/5
GoogleExcellent communication and friendly staff.
Agent replied · 26 March 2026
Thank you, Zoe Wall, for your 5-star rating of Simpson and Partners, Best Independent Estate Agents & Lettings, Kettering. We are thrilled you had a positive experience with us. The Simpson & Partners Team - Your Trusted Estate & Lettings Agents in Kettering
5/5
GoogleLooking for a house to rent through Simpson was so seamless. We got a viewing date in 4 days and were able to move in within two to four weeks.
Agent replied · 29 August 2024
Hi Asuna, Wow, thank you for mentioning the quick turnaround time! We know speed is key when searching for a new place, and we're proud to hear we delivered. Getting you from viewing to move-in as quickly as possible is what we aim for. We're also glad you found the process seamless. Every step of the rental journey should be smooth, and we appreciate your feedback letting us know we're on the right track. Enjoy your new home! The Simpson & Partners team.
5/5
GoogleI am really happy to be one of your customers. You offer reliable service to your customers. I find it’s easy to communicate with you. Thank you for your lovely service.
Agent replied · 29 August 2024
Hi Marcs, thanks so much for leaving a review and it was my pleasure 😊Claire …
5/5
GoogleGreat communication and service!
Agent replied · 29 December 2024
Hi Alex, Thank you so much for your fantastic review and for highlighting the great communication and service you received. It’s truly gratifying to see that the same positive messages are echoed in so many reviews. Consistently delivering excellent service is at the heart of what we do, and we’re delighted to know we’re achieving that goal. We sincerely appreciate your feedback and look forward to continuing to provide the same level of service you’ve come to expect. Thank you again for your kind words!
5/5
GoogleWould never use another agent to sell a property in Kettering. Ian and the rest of the team are very pleasant & professional.
5/5
GoogleClaire is a pleasure to work with. Meticulous, knows her work well and is proactive when it counts. Look forward to dealing with you again!!!
4/5
Googlefriendly cheerful helpful letting agent Claire has helped me rent property twice. speedy work and on the mark with the handover many thankd
Agent replied · 29 August 2024
Hi Sylvie, Claire is a valued member of our team, and we're delighted that her professionalism and responsiveness shone through during your interactions. We'll be sure to pass your kind words along to her, she'll be delighted to hear your positive feedback. If you ever have any future property needs, please don't hesitate to get in touch. We'd be happy to help in any way we can.
5/5
GoogleOur experience with Simpson and Partners was very good. Claire is so friendly and helpful, the communication between us was easy.PositiveQuality, Professionalism
4/5
GoogleThe service was excellent. Our move had to happen quite quickly and they supported from start to finish. We are now happy and settled.
Agent replied · 29 October 2023
Hi Ilze, thanks so much for your kind review, I'm glad we got it all sorted in the end! Many thanks, Claire
5/5
GoogleExceptional service all round delivered professionally, in our case by Claire O’Rourke. Great ability to get a positive outcome for all parties - landlords and tenants.
Agent replied · 29 October 2023
Thank you Mike, we really appreciate you taking the time to provide us with a 5* review. All the best, Simpson and Partners.
5/5
GoogleCan’t recommend Simpson & Partners enough. Sold our house really quickly and kept us updated throughout.
Agent replied · 29 August 2024
Hi Jo, We really appreciate you choosing Simpson & Partners and for highlighting the swift sale and consistent communication. It's a testament to the dedication and teamwork of our entire team. Knowing we exceeded your expectations makes our efforts worthwhile. Thanks again for taking the time to leave such a positive review.
5/5
GoogleVery helpful and understanding, very professional, staff, always there to help , when needed
Agent replied · 29 August 2024
Hi Stephen, Thank you so much for taking the time to leave such a positive review for our Kettering Office! We're truly happy to hear that you found our staff to be helpful, understanding, and professional. At Simpson & Partners, we pride ourselves on providing exceptional customer service and being readily available to address our clients' needs. Your feedback confirms that we're achieving that goal, and it means a lot to the entire team. Is there anything specific that stood out during your experience with us? We'd love to hear more about how our staff went the extra mile to assist you. Thank you again for your kind words.
5/5
GoogleWe found this property to rent and Claire from Simpson and partners made it happen hope you all have a lovely Xmas xx
5/5
GoogleClaire is such a noble person,very kind and open,good communication skills and very professional
5/5
GoogleFantastic customer care, Very professional,friendly,great service, Always happy to help with enquiries, Would highly recommended
Agent replied · 29 August 2024
Good Morning Hayley, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with Simpson and Partners Kettering. We appreciate your kind words about our customer care, professionalism, friendliness, and willingness to help with inquiries. We strive to create a welcoming and supportive environment for all our clients, and it's truly rewarding to know we've achieved that for you. Your recommendation means a lot to us, and we'll be sure to share your feedback with the entire team. We're committed to providing exceptional service consistently, and your review motivates us to continue doing so. Thank you again for choosing Simpson and Partners Kettering.
5/5
GoogleI took rental homes few times through Simpson and partners and I highly recommend them for others based on my experience with Claire from Simpson. Will get all the documentation and doubts cleared with ease while looking for a home.
5/5
GoogleI found the staff here so helpful and polite. I was also pleased with the Agent's knowledge of the area as it was my first visit when I booked to view two properties they were managing. Unfortunately, I did not get to purchase one of their properties but they provide an excellent professional service and will assist where they can. Would recommend.
5/5
GoogleVery friendly and very welcoming. Claire was really helpful.
1/5
GoogleI feel totally let down by this agency. My husband and I wanted to buy a new build in Desborough the independent Builder told us he could take the property off the Market in order for us to sell ours. To be honest we didn't expect him to do that, he also in front of the Simpson Agent Reida said we could choose Floor covering etc. We have been on the Market 7 weeks and have a buyer. I wanted to take my family to see the new house I was told no agent available show us. I rang Saturday to update the agents, I couldn't speak to Alex as he was busy I was promised a call back that didn't happen. Then Wednesday Reida left me a voice mail saying the builder had sold the property from under us cash buyer. We were devastated. Not only is the builder underhand Reida claimed to know nothing about it and told me other agents were involved, funny thing is it's Simpson and Partners are the only agent showing the property SSTC. There needs to be more honestly and clarity.
5/5
GoogleI first used Simpson Partners services 10 years ago. On contacting them recently I was pleased that even though the faces there have changed. That they still provide a friendly, highly professional and efficient service. Thanks for all your help Kevin
5/5
GoogleExcellent service very easy to deal with. Always available to talk to.
Agent replied · 29 August 2024
Thanks Alan, we are so grateful for your review! "Excellent service" and "easy to deal with" perfectly capture our values of responsiveness and friendly communication. We're committed to providing a seamless and transparent experience for all our clients, and your feedback confirms we're achieving that. If you have any friends or family considering buying or selling, please don't hesitate to recommend us! All the best from the Simpson & Partners team.
1/5
Googleshowed interest in a property, after 3 days was given 1 hours notification on a Sunday that i could visit the property, we arrived 15 minutes before the time and waited 30 minutes, they did not turn up. I emailed them asking where they had got to and received an email the next day to say that they were there!!!!!. I asked if the property was still available and received the following reply "No property is still fully available.........." No further contact
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Simpson & Partners Kettering
How many reviews does Simpson & Partners Kettering have?
Simpson & Partners's Kettering office has 250 reviews across 1 platform: 250 on Google.
What is Simpson & Partners Kettering's rating?
Simpson & Partners Kettering is rated 4.6 out of 5 across all 250 reviews, and 4.6 out of 5 on Google from 250 reviews.
Where is Simpson & Partners's Kettering office?
Simpson & Partners Kettering, 1 Silver Street, Kettering, NN16 0BN.
