Trusted Agent profile · Kettering

Pattison Lane Kettering reviews

★★★★★ Excellent

290 reviews across 4 platforms

68-70 Gold Street, Kettering, NN16 8JB

Pattison Lane's office in Kettering, at 68-70 Gold Street, is rated 4.6 out of 5 across 290 reviews on four platforms, including 270 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

270

Reviews on Google

This office

Facebook logo

3.4 / 5

10

Reviews on Facebook

This office

Yell logo

4.8 / 5

4

Reviews on Yell

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Pattison Lane, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kettering office, from every platform, shown as written. First names only.

5/5

Google

I really reccomend them! I had so many issues with my lawyers and the housing association and Sadie dealt with them effectively. It made me buying my first house that little bit less stressful. Thank you so much to all the team!

Rhiannan · 18 June 2023

Agent replied · 17 June 2024

Good morning Rhiannan, thank you for taking the time to leave us a lovely review and kind recommendation. We're delighted to hear that Sadie was able to assist and take away a little of the stress. Wishing you lots of happiness in your new home!

5/5

Google

Exceptional service throughout with Rebecca & Katie who have been letting our properties for the past 2 years. They have not only found us professional tenants but the process has been smooth with no or very little turnaround time. Best agents we have dealt with in a long while.PositiveResponsiveness, Quality, Professionalism, Value

Archana · 18 June 2022

Agent replied · 17 June 2024

Thank you so much for leaving us your lovely review Achana :)

1/5

Facebook

pattison Lane I've used as an agent and now cancelled the contract. I'd suggest anyone thinking of using g them reads the whole small print.theyre an absolute joke and have caused my tenant nothing g but upset and distress . due to a little scam they have going with the energy company ovo .

Steve · 23 July 2024

5/5

Facebook

Phil and his team were fantastic from start to finish of the sale of my house. Totally professional, kept me updated regularly on progress and went out of their way to provide an amazing service. I can't recommend them highly enough!!

Ann · 5 April 2021

5/5

Google

Sadie Bithray and Jo Godfrey have been amazing throughout the process. We were in a 4 house chain and expected an absolute nightmare going through our sale and purchase, Sadie and Jo stuck by us all the way through and helped keep it as stress free as possible. Well done Pattison Lane!!PositiveResponsiveness, Quality, Professionalism, Value

Harry · 18 June 2021

Agent replied · 17 June 2024

Thank you so much for your kind review Harry. We were more than happy to help and hope you are very happy in your new home :)

5/5

Yell

Outstanding Service

I lived in 44 brambleside kettering, which is being managed by Pattison lane. Raji Bhangra she is in charged for properties maintenance.I wholeheartedly recommend her the excellent service and always been professional, promptly arranging maintenance and repairs when needed. When she is not available Raji Bhangra delegate and follow up with calls to ensure repairs and your wellbeing is okay. Raji takes extra mile to see what you are facing with even thought they have sent an engineers to check what is the problem.

AjirogheneA · 5 July 2022

5/5

Google

Henri, Katie and Milena have been wonderful and helpful to the max! Very professional, keep you up to date, and will go above and beyond to help. Thank you. As a first time renter, it has been great!

ImmaBoutToEndThisMansWholeCareer · 18 June 2023

Agent replied · 17 June 2024

We are delighted to hear this! Thank you for leaving us your kind review.

5/5

Google

I cannot recommend pattison lane enough! The team went above and beyond to get our sale through, were always friendly & helpful when we needed. I'll be recommending to anyone looking for estate agents. Thankyou all for everything!

Danielle · 18 June 2023

Agent replied · 17 June 2024

Good morning Danielle, thank you so much for taking the time to leave us a kind review and recommendation! We're thrilled to hear that you received a 5 star service from the team :).

5/5

Google

We have recently rented a property through Pattison Lane and I can’t thank them enough. Eve, Milena and Katie have all been on hand to answer questions and make the process as smooth as possible. One of the smoothest rental processes I have ever gone through.

Katy · 17 October 2024

5/5

Google

Henri at Pattison Lane was very friendly and proactive in finding tenants for my house shares. He acted on next steps straight away and communicated everything to me regularly. A very professional service highly recommended.

Jim · 22 August 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Henri.

1/5

Google

I’ve took on a bed sit advertised as a luxury complex whereas it’s actually beginning to become a slum , the building has not been finished construction wise, problems with water leaks, poor electrics and heating, non existent WiFi pleased to say that I’m moving out ASAPNegativeValue

John · 18 June 2022

Agent replied · 17 June 2024

Hello John, we only advertise these properties on behalf of the landlord and have no more involvement than that. We are sorry to hear that you are not happy with your rented property but we are not the managing agents of this development. You will need to contact your landlord to discuss any issues. Many thanks, PL

5/5

Facebook

I can't recommend this team highly enough. so friendly and helpful and I can honestly say, if it wasn't for Sadie and Jo chasing a shambles of solicitors (not pattison Lane's recommended one I might add) we wouldn't have completed for some time I'm sure. I would have no doubt in recommending these guys to anyone wishing to sell their property. a massive thank you for helping us keep our sanity.

Pauline · 12 April 2023

5/5

Google

great service, kept me informed off the whole process, thank you very much sadie! & lara all ways happy to help

Mick · 27 May 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Sadie and Lara.

5/5

Google

The lettings team were great by helping us find a tenant. We were especially looked after by Milena Polakowska. She was very lovely and excellent with customer service. Would recommend them and would use them again.

Olubusayo · 18 June 2023

Agent replied · 17 June 2024

Thank you for your lovely review Olubusayo - we are more than happy to help :)

5/5

Google

Absolutely amazing experience with Tom. He has helped us from start to finish and has even been there after, when we had a few questions. He really has gone above and beyond and I would recommend him to anyone and everyone! Thank you again Tom!

Sophie · 18 June 2022

Agent replied · 17 June 2024

Thank you so much for leaving us your lovely review Sophie

5/5

Google

Thank you Pattison Lane for getting my sale over the line. It was a long haul but we got there in the end. Special thanks to jo for all the phone calls and chasing that you did on my behalf. Would recommend their service wholeheartedly

Jo · 18 June 2022

Agent replied · 17 June 2024

Thank you for leaving us your review Jo. We were more than happy to help and really appreciate your recommendation.

5/5

Google

Great service, both from a sales perspective (Russell) and mortgage services perspective (Tom). All the team are helpful, professional and hard-working to ensure all aspects of the sale go smoothly. Can't recommend highly enough!

Ashley · 18 June 2023

Agent replied · 17 June 2024

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

5/5

Google

We purchased a property in Wellingborough and Pattison Lane were the seller's agent. We found the staff we communicated with (Jamie, Sadie, Jo) during the 5 months it took (from putting our offer to completion date) to be knowledgeable, efficient and professional. They were all very approachable and friendly.PositiveProfessionalism

Thierry · 27 August 2021

Agent replied · 17 June 2024

Thank you for leaving us your kind review Thierry. We're delighted to hear how happy you are with the service and communication you received from Jamie, Sadie and Jo and really appreciate your feedback :)

1/5

Facebook

They allow their tenants to use the property like a public toilet … toilet paper, general rubbish thrown out of the windows of one of their rental properties and the agent does not even acknowledge the complaint. It is now a health hazard!

Steph · 25 May 2022

Agent replied · 22 September 2025

Thank you for bringing this to our attention. As you aware we have taken the appropriate action with the tenants. Whilst we appreciate you bringing this to our attention yet again as we have taken the necessary action internally should the matter continue please contact the local council.

5/5

Google

This Estate agent offered impeccable service. Katie completely understand my requirements for a property and stayed in constant contact to provide support every step of the way. I would highly recommend this estate agent. Thank you again KatiePositiveResponsiveness, Quality, Professionalism

Lillian · 27 August 2022

Agent replied · 17 June 2024

Thank you so much for leaving us your review Lillian and for your kind words

5/5

Google

Thank you so much 👍👍👍 …

Hiệp · 9 November 2024

Agent replied · 9 December 2024

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

1/5

Facebook

This is probably the worst company I have ever come across. Absolutely awful estate agency. A first time buyer and want to by ASAP. Well, with this agency you’d be lucky to view anything at all. 4 emails and 6 phone calls in a week between me and my partner and we are still unable to get a single viewing! Each time they say they’ll call back and nothing happens. No response to emails either. I do wonder how they get any customers and make any money. Customer Service is nonexistent to the point where when rang to register and to be added to mailing list, receptionist didn’t ask any questions regarding what the type of property we’re looking for and couldn’t get off the phone quickly enough. I suspect she didn’t even write down the name or number. Ah, and don’t be surprised to hear they have no access to the property or the seller has pulled the property of the market for a while so there are no viewings. Yet, still showing ‘for sale’ several days later. This company is a joke!

Emilia · 10 April 2021

5/5

Google

Can't fault the had work and excellent communication from Pattinson Lane. Our selling experience has not been smooth sailing but they have been helpful at every turn. We also had excellent service from their Mortgage advisor Tom. Nothing was too much trouble and he was so helpful.PositiveProfessionalism

Maire · 18 June 2021

Agent replied · 17 June 2024

Hello Maire, thank you for taking the time to leave us your review. We are so pleased to hear that you are happy with the excellent communication and service between yourself and the team. We hope you enjoy living in your new home :)

5/5

Google

Excellent services from Katie. Always helpful with any of my queries. Looking forward to moving in to the property :)

Stacie · 18 February 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Katie.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pattison Lane's Google reviews

Questions about Pattison Lane Kettering

Has Pattison Lane won any awards?

Yes. In The Trusted Agent 2026 awards: Pattison Lane, Kettering won Gold.

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