Every review we hold for the Kettering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thank you to Jo Godfrey and Sadi Bithray for working hard to keep a complicated chain of six intact until completion today. Very professional and helpful. Thanks ladies
Andy · 18 June 2023
Agent replied · 17 June 2024
It was our pleasure to help Andy - thank you for leaving us your review.
★★★★★ 5/5
Googlethis agency is simply unique.. the agents are very kind patient and always ready to help and find the best for you I recommend with both hands ☺️
Velizar · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for leaving us your kind review Velizar.
★★★★★ 5/5
GoogleIt is always a pleasure when an estate agents research, enthusiasm, knowledge and diligence makes viewing multiple properties an absolute joy - well done Jodie @ Pattison Lane
Peter · 18 June 2023
Agent replied · 17 June 2024
Thank you for your very kind review Peter :)
★★★★★ 5/5
GoogleHad a brilliant experience with Katie, can’t wait to enjoy our house!
Christina · 10 June 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Katie.
★★★★★ 5/5
GoogleSo far we have had a really good experience with Pattison Lane. Rebecca met us to show us round the property, she was very friendly, welcoming and answered all of our questions. Rebecca has kept in contact with us about anything we needed to know and has been really helpful, promptly responding to any emails I have sent. She has supported us with any queries and questions we had, and has been accommodating when we've asked about changing a couple of things. The whole process has been really quick and quite stress free. Thank you!
Chris · 18 June 2020
★★★★★ 5/5
GoogleAlthough It took a lot longer than it should've for something so simple of no fault of their own we eventually got there and Raji Bhangra at Pattison Lane Kettering did a fantastic job making that happen and getting things moving quicker, thankyou!:)
Cizza · 18 June 2021
Agent replied · 17 June 2024
Thank you for leaving us your review Cizza. We were more than happy to help and hope you are very happy in your new home!
★★★★★ 5/5
GoogleI have just rented a house through Katie at pattinson Lane. I am very impressed with the service, communication and professionalism throughout. Everything has gone really smoothly with no issues. Me and my family can't wait to start enjoying our new home.PositiveResponsiveness, Professionalism
Claire · 18 June 2021
Agent replied · 17 June 2024
Morning Claire, thank you for your lovely review. We're so pleased to hear that your move went so well and wish you and the family all the best in your new home
★★★★★ 5/5
GoogleRussell and his staff were total professionals from start to finish in selling our property, they were very helpful and nothing was too much trouble, special thanks to Jamie and Jodie.
Raymond · 18 June 2020
★★★★★ 5/5
GoogleExcellent service, very professional marketing literature and kept me very well informed during the whole process. All the viewings were arranged with my diary in mind and the viewings were carried out respectfully.
I would strongly recommend Pattison Lane.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 18 June 2021
Agent replied · 17 June 2024
Hello Phil, thank you for your review. We are thrilled to hear that you were kept well informed throughout and that you are so happy with your experience with us!
★★★★★ 1/5
GoogleA truly dreadful estate agent. As a buyer I was basically ignored. Left loads of messages and emails. Never called me back. One member of staff apologised for the fact nobody had noticed the emails I sent for nearly a week. I recommend everyone goes elsewhere.
TAXED · 18 June 2020
Agent replied · 17 June 2024
Good morning, we're so sorry to hear that you have had a bad experience and we sincerely apologise if you feel you have not received the high level of service we pride ourselves on. If you could kindly contact us directly to let us know your details we would be keen to look into this for you.
★★★★★ 5/5
GoogleWhat a team!! Had my house sold in hours, no messing, and were always available to answer any queries, however small. Would definitely recommend.
Jan · 18 June 2023
Agent replied · 17 June 2024
Good morning Jan, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you would recommend us! It was our pleasure in assisting with your house sale :)
★★★★★ 5/5
GoogleVery good company to deal with, Raji and Katie from the lettings team are very pro-active and really efficient in dealing with any matters. Good competent staff; highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Duncan · 18 June 2022
Agent replied · 17 June 2024
Thank you so much for leaving us your kind review Duncan
★★★★★ 1/5
GoogleInefficient, clueless and generally one to avoid.
Shaun · 18 May 2024
Agent replied · 17 June 2024
We are sorry to hear this, please do contact the branch if you would like to discuss further on ketteringlet@pattisonlane.co.uk
★★★★★ 5/5
GoogleI purchased my property with Pattison lane and the team was fantastic all the way through very helpful in the process!
Charlie · 18 June 2023
Agent replied · 17 June 2024
Morning Charlie, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you received a fantastic service from the team :)
★★★★★ 5/5
GoogleVery friendly and helpful lettings team. Quick to respond to queries about the process.
Sarah · 10 December 2023
Agent replied · 9 December 2024
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GoogleRaji at Pattison Lane is a pleasure to work with. Swift, diligent and professional in all aspects of property management.
Metaco · 18 June 2023
Agent replied · 17 June 2024
Thank you for leaving us your kind review.
★★★★★ 1/5
GoogleNot impressed, rented a property through these and they didn’t keep it to standard had black mould through out and just blamed the tenant, wouldn’t recommend these at all
Laura · 18 June 2022
Agent replied · 17 June 2024
Hi Laura, Thank you for your feedback. As you are aware your tenancy was very complex and problematic due to your own circumstances. As a management company we have adhered to all of our obligations and your landlord has fully adhered to all of her statutory obligations. We can assure you we have never blamed you for any of the issues and invite you to contact us directly should you need to.
★★★★★ 5/5
GoogleHello just wanted to appreciate Raji for all her hard work on my property. Very Efficient and very polite at all times. Great knowledge of the industry, don’t know where I would be without her.
Latoya · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for your lovely review Latoya. We are delighted to hear how happy you are with the service provided by Raji and really appreciate your recommendation :)
★★★★★ 5/5
GoogleGreat service from Jodie and Sadie throughout our purchase. Thank you both for all of your help
Josie · 18 June 2023
Agent replied · 17 June 2024
Thank you for your lovely review Josie.
★★★★★ 5/5
GoogleRebecca was extremely helpful, moved in on my own for the first time and it felt so easy!PositiveResponsiveness, Quality, Professionalism, Value
Jake · 27 August 2020
★★★★★ 5/5
GoogleRaji did a fantastic job, I’m so happy with my new place. Fast, effective & polite
Jamie · 18 June 2023
Agent replied · 17 June 2024
Thank you for leaving us your kind review Jamie :)
★★★★★ 5/5
GoogleVery friendly and helpful lettings team. Quick to respond to queries about the process.
Sarah · 18 June 2023
Agent replied · 17 June 2024
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GoogleGreat service,knowledgeable, helpful staff and management. A good professional service throughout
Mark · 22 August 2023
Agent replied · 17 June 2024
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GooglePattison lane were very helpful and professional from day one ,always available to answer questions and the help from jo godfrey in sales progression was outstandingPositiveResponsiveness, Quality, Professionalism, Value
Dominick · 27 August 2021
Agent replied · 17 June 2024
Thank you for taking the time to leave us your review Dominick. We really appreciate your feedback 😊 …
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