Trusted Agent profile

Pattison Lane reviews

★★★★★ Excellent

290 reviews across 4 platforms

68-70 Gold Street, Kettering NN16 8JB

Pattison Lane's Kettering office at 68-70 Gold Street is rated 4.6 out of 5 across 290 reviews on four platforms, including 270 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.7 / 5

270

Reviews on Google

This office

Facebook logo

3.4 / 5

10

Reviews on Facebook

This office

Yell logo

4.8 / 5

4

Reviews on Yell

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Pattison Lane. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kettering office, from every platform, shown as written. First names only.

5/5

Google

I honestly couldn’t have asked for a better mortgage advisor than Abigail. From start to finish, Abigail made the entire process feel stress-free and smooth. Explained everything clearly and handled each step with confidence and professionalism. Abigail is incredibly friendly, approachable, and knowledgeable. Always took the time to make sure I fully understood my options. I felt completely supported throughout. Having worked with a previous mortgage advisor before, I can confidently say that Abigail was far better in every way. I felt genuinely comfortable around her, which made a huge difference during such an important financial decision. I would highly recommend Abigail to anyone looking for expert advice delivered with care. *****

Bernadett · 16 March 2026

5/5

Google

I really couldn’t recommend Abigail our mortgage broker enough. She truly made our whole process stress free and updated us and helped us every step of the way. She got us a mortgage on our difficult circumstances which we are so pleased about and we cannot thank her enough. If you are looking for a mortgage broker please use her she is the best!! Thank you so much Abigail !! ❤️

RS · 16 February 2026

5/5

Google

Put our house on the market with a competitor estate agent who was very slow and lacking in communication, called up Patterson Lane and Russell came over to value and put our home on the market we said that we needed a fairly quick sale as we were trying to purchase a new build however there were limited plots left! Russell was amazing and got our house on the markets with no issues and plenty of communication! Lara who did the viewings was also amazing and has amazing knowledge of the property! We sold in less than 5 days could not recommend the team at Patterson Lane enough!

Hazbo · 1 November 2024

Agent replied · 8 November 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Russell and Lara.

5/5

Google

I recently used Pattison Lane for my move to Kettering, and the experience was excellent. Moving can be incredibly stressful, but the team at Pattison Lane made the process much easier with their helpfulness and, above all, their kindness. I had numerous questions, some quite trivial, but my letting agent Katie was always patient and responsive, answering each one with care. I’d also like to give a special mention to Natalie and Melaina, who were just as kind. I highly recommend Pattison Lane as an estate agent for their exceptional service and genuine support.

Arun · 3 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Katie, Natalie and Milena,

5/5

Google

We have been clients of PL rentals for the past 9 years. From the initial greeting and letting of our property Katie Darby has been 100% supportive, patient and very professional in her dealings with us. Latterly we have again been supported 100% by Raji Bhangra who's quiet determination, great knowledge and tenacity has steered us through a difficult period whilst the property was being sold. Throughout the sale period of 18 months Sadie Bithray whose finger on the pulse, accompanied by excellent communication was essential in keeping the sale on track. Its how teams deal with difficult situations that dictate the level of customer satisfaction. Which in our case has been !00%. Great team PL. Lynn and Doug Coppin

Lynn · 25 August 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Katie, Raji and Sadie.

5/5

Google

I would like to thank Milena Polakowska For her help at Pattinson lane. Myself and my husband were in a were in a very sticky situation where we were having to live separately, all whilst having a one month old baby. After moving down from Cornwall. Milena acted quickly securing a home for us within the week here in Kettering. She was on the phone straight away as soon as we had viewed the property. She remained in contact with me on a daily basis and corresponded with me within a timely manner. Also, I would like to thank Katie Darby for assisting me and my partner with the paperwork And clarifying detailed with myself when I was stuck. I am forever grateful for the quick work carried out. We are now together as a family we feel settled in the home. Thank you, girls Kind regards, Kiran Marcus and baby Anaya

Kiran · 19 August 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Milena and Katie.

5/5

Google

I just wanted to say a massive thank you to Patterson Lane, they have been nothing but professional understanding and have catered to all of our needs and we haven’t been easy clients they have always picked up the phone. They have always called us back and they have always got us the answers that we needed a massive thank you to Sadie the sales negotiator she has been an absolutely instrumental part of our move and has helped us land our forever dream home so thank you so so much. I cannot recommend you all enough.

Marina · 18 May 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Sadie and The Team. Wishing you the best of luck in your new home.

5/5

Google

I have never met Steffanie, but my gosh she's a GEM when it comes to customer services. She smiles when she speaks on the phone and always pleasant and ready to help. She has served me and the family in such a professional and courtesy friendly manner, you couldn't asked for more. My son Patrick purchased his house from the Kettering Branch and when he need plumbers and builders, Steff was a just a phone call away. Steff quickly processed the rental of his flat and ensured all communications received with full understanding and attention. At the same time her colleague Tom Bailey processed Patrick's mortgage which was a delight as the mortgage rates were so high and yet he got the best deal for him. Tom took his time to explain the rates that were available and advised on the best deal and. I picked up the keys to my house on February 21, 2024. Thank you for all the professional advice and support given to the family. Well done!!!!:) :) Annette DW

Annette · 18 May 2024

Agent replied · 17 June 2024

Hi Annette, thank you for taking the time to leave us such a kind review and recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Steff and Tom.

5/5

Google

I had an amazing experience with both Tiana and Sadie. Everyone was always very happy to help out. Sadie was in constant communication with myself and my solicitors. Tiana was great at answering silly questions I had when first viewing the home and all the girls that I spoke to there were fabulous. Great mortgage help by both Tom and Jamie. As a first time buyer you can have lots of stupid questions and need a little bit of hand holding but no request was too big or small for anyone there. Thanks for everything you’ve all done for me and I am loving my new house :)

Abby · 19 March 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Tiana, Sadie, Tom and Jamie.

5/5

Google

From the first time myself and my husband contacted Pattison lane for a viewing to us moving into our new home that we purchased through them, Tiana and Sadie were both amazing! The communication was spot on and both were thoughtful and …

Sharon · 16 August 2025

Agent replied · 16 April 2026

Hello Sharon, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Pattison Lane has been managing my rental property at Kettering. Unfortunately, we had a terrible tenant to work with. Raji Bhangra from Pattison Lane did an outstanding job managing the property both in the good days when everything was fine and the difficult period the tenant was in arrears and had to get them evicted. Raji followed the rental process and documentation accurately. She was extremely patient in her communication with the tenant and also helped the solicitor with all the required documents in a timely manner. Thanks Raji for being relentless and thereby keeping me sane through the tough time :-)

Saji · 18 February 2024

Agent replied · 17 June 2024

Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!

5/5

Google

Pattison Lane have managed my rental property for the last 6 years. As a landlady, I have always been very happy with the way they have dealt with me and my tenant. In particular, my dealings with Lettings Manager Raji Bhangra have been exceptional. Raji and her team respond quickly to rectify issues, conduct thorough property inspections and ensure rental is received on time, whilst remaining compliant with current regulations. Raji has a very good rapport with everyone. She has settled many issues with ease because of her kind, calm, and diplomatic approach. She maintains a good balance as a professional, yet empathetic, individual. I would not hesitate to recommend Pattison Lane and Raji and her team, to anyone who has property to let.

JandS · 19 January 2024

Agent replied · 17 June 2024

Thank you for taking the time to give a kind review, we really appreciate your feedback.

5/5

Google

I would like to offer my sincere thanks for all the hard work and determination that the staff at Pattison Lane have provided in the sale of my property. What a great team you all are! Friendly professional and accommodating at every opportunity! Special thanks to Lara, Tiana and Sadie who has gone over and above to ensure the final stages of my sale! Thank you all once again and I would be happy to recommend your services should the need occur! Merry Christmas and Happy New Year to all! May you have a successful 2024!

Bev · 19 January 2024

Agent replied · 17 June 2024

Good morning Bev, thank you so much for taking the time to leave us a review and your kind recommendation. We really value our customers feedback so we're thrilled to hear you received a 5 star service from the team. Wishing you a Happy New Year!

5/5

Google

For the past 2 years me and my family lived in Corby in a house managed by PL and we had a pleasant experience with them. Special thanks to Raji Bhangra who made our stay very enjoyable. Raji has been very supportive and was always reachable to solve any issues. We only had to leave the house for a bigger house. I would definitely recomment PL

Keith · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Raji.

5/5

Google

I would like to give 5 star rating for a fantastic experience with Pattison Lane Estate Agents a specially for Henri and Katie. I have been so impressed with his professionalism, patience and communication. Henri and Katie was always sincere,helpful and always informed us about the progress from the very beginning of viewing the house until the end when we were to receive the keys to our new house. I want to thank you for my whole family and wish you all the best. We highly recommend Pattison Lane Estate Agents to anyone looking for a new home. Sincerely, Jan and Kamila

Speedy · 20 December 2023

Agent replied · 17 June 2024

Thank you for taking the time to give a kind review, we really appreciate your feedback.

5/5

Google

I had a great experience with Pattison Lane looking for somewhere to rent. Henri was very helpful and thorough, offering a viewing of the property at short notice, and answing any questions I had. I moved in within ten days of viewing the property, picking up my keys from Katie, who explained everything I needed to know and made me feel very comfortable with the whole process. Overall, my experience with the employees at Pattison Lane was very pleasant and helped me find a great spot at really short notice. Thank you so much!!

A · 21 September 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Henri and Katie.

5/5

Google

I’ve been working with Raji at Pattison lane for over 2 years. I highly recommend her, she’s knowledgeable, gets things done, always responsive and nothing is too much. Anything you need as a landlord I’d recommend Raji at Pattison lane

Paul · 9 April 2026

5/5

Google

I have the pleasure of working with Raji at Pattison Lane for managing my property, and I couldn't be more satisfied with her exceptional service. She is incredibly knowledgeable and attentive, and she goes above and beyond to ensure that my property was well taken care of. Communication is always prompt and clear, and she makes the whole process stress-free for me. I highly recommend Raji for anyone looking for a reliable and trustworthy property manager. Thank you, Raji!

Deep · 27 August 2023

Agent replied · 26 August 2024

Good morning Deep, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you would recommend Raji - she is a real asset to our team!

5/5

Google

Abigail Kaylor was excellent as my mortgage advisor on a recently purchased house. From the start she was helpful, supportive and helped me to overcome some …

Sarah · 16 October 2025

Agent replied · 23 November 2025

Hello Sarah, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Pattison Lane's Katie Darby has been the most amazing support ! Not only doing the 'nice' glamorous side : advertising and finding the ideal tenant for my property... but... probably more importantly giving support with regards the less glamorous side of property lettings, when things go wrong ! Katie and her 'can-do' attitude provides real practical support in resolving those tough problems.

Arthur · 27 July 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Katie.

5/5

Google

Pattison Lane were extremely helpful throughout the purchase of our first home. A special thank you to Sadie, who consistently went above and beyond to support us at every stage of the process. Her guidance and willingness to help made the experience so much smoother.

Justina · 16 February 2026

5/5

Google

I have recently moved house and it's been difficult for me and the agency because renovations were being done and things still needed to be done when we moved in. Milena and Raji were/are amazing. Milena bent over backwards to sort things out for us as fast as she could. Thank you so much Milena! Raji has been very efficient, I only have to email her with a problem, no matter how small, and she's on it! This place we moved into is lovely. It fits us perfectly. Thank you so much Milena and Raji and also lets not forget Katie, she has also helped with various things. Thank again. We're most grateful for your collective effort to help us have a smooth transition.

Sylvie · 18 June 2023

Agent replied · 17 June 2024

Thank you for your very kind words Sylvie. It really was our pleasure to help and we hope you are very happy in your home.

5/5

Google

We instructed Pattison Lane to sell our property following our sale falling through. I cannot recommend them enough. Sadie and Jamie have been nothing but exceptional from the start. Jamie conducted all our viewings and had our property sold after a couple of days. Sadie went over and beyond throughout the process ensuring our sale was completed by the deadline we set. If we move home in the future I hope to deal with Sadie and her team. Thank you to all of you at Pattison Lane for making a very difficult time a little less difficult.

Alex · 18 June 2023

Agent replied · 17 June 2024

Thank you for leaving us your review Alex and for your kind words. We were more than happy to help and are thrilled to hear that we were able to make the process less stressful for you.

4/5

Google

This is my first time using Pattison lane and it was definitely a hard process with the different types of things that needed doing throughout it to get the sale signed off. Which I thought Jo Godfrey assisted massively with getting that done and was always in contact with myself and the buyer with trying to get things done. Jodie was also very good whenever I spoke to her she done everything she good to get it though which I really appreciate, Line manager Russell was also on the end of the phone and would assist when needed.

Callum · 18 June 2023

Agent replied · 17 June 2024

It was our pleasure to help Callum. Thank you for leaving us your review and for your kind words.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pattison Lane's Google reviews

Questions about Pattison Lane

How many reviews does Pattison Lane have?

Pattison Lane's Kettering office has 290 reviews across four platforms: 270 on Google, 10 on Facebook, 4 on Yell, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Pattison Lane's rating?

Pattison Lane is rated 4.6 out of 5 across all 290 reviews, and 4.7 out of 5 on Google from 270 reviews, checked 9 October 2026.

Has Pattison Lane won any awards?

Yes. In The Trusted Agent 2026 awards: Pattison Lane, Kettering won Gold.

Where is Pattison Lane's Kettering office?

Pattison Lane, 68-70 Gold Street, Kettering NN16 8JB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.