Pattison Lane Kettering reviews

★★★★★ 5/5

Google

We have just sold our property through Pattison Lane. What a service! We dealt with Russell initially who valued our home and also took some really superb pictures, all done on the same day. Our property was on the market and Web the next day. We then dealt with Sadie. What an angel! She has the patience of a Saint! Our buyer, who let's just say was VERY challenging and VERY demanding put Sadie, ourselves and I believe other members of the office under quite an amount of stress. Needless to say Sadie was ALWAYS so professional but just as importantly she kept us up to date and in the loop at all times. During the process Sadie took annual leave and Jo stepped in to cover. Jo also kept us informed and in the loop. This made such a difference to our selling experience as both these wonderful ladies appreciate the importance of just simply keeping their clients informed all through the process. Would I recommend? Most definately YES! Thank you to the team at Pattison Lane.

Nikki · 18 June 2023

★★★★★ 5/5

Google

Excellent estate agents encompassing a professional team. In particular I must mention Russell Palmer who I feel valued our property intelligently based upon the current market. Viewings shortly followed. The reason we chose Pattison Lane was due to Russell's professional photography. Unlike a lot of estate agents, Russell was able to capture all the aspects of even the smallest room. If your looking for an agent in Kettering I would highly recommend using them.

Mark · 21 October 2023

★★★★★ 5/5

Google

I used Abi as my mortgage advisor and she was incredible! So reassuring, patient and explained everything i needed to know step by step as a first time buyer! Couldn't recommend her enough, Thank you Abi!

Catherine · 9 April 2026

★★★★★ 5/5

Google

Sadie was fantastic, keeping me informed and chasing people when needed. Also Ben was very accommodating. I would defo use these guys again.

Janey · 24 October 2025

★★★★★ 5/5

Google

I would like to thank Milena Polakowska from Pattison Lane for all her help during our rental procedures. She was quick to reply and updated us on the progress to make sure we were well informed. She is a great asset to the company. Keep up the good work!

Queenie · 25 November 2024

★★★★★ 5/5

Google

This is the second time using Pattison Lane once for purchase 10 years ago and once for sale (just). The service and professionalism is undoubtedly second to none!! Jodie Lockley was amazing getting us to sale stage and selling the property she was simply brilliant and then Jo Godfrey like a guardian angel keeping us updated all through the process.. Thank you to the whole team for their collaboration and always doing what matters!!

Neil · 18 June 2023

★★★★★ 5/5

Google

As first-time buyers, the thought of purchasing our first home was honestly quite daunting, but Pattison Lane made the entire experience smoother and more enjoyable than we ever expected. From start to finish, both the Kettering and Desborough offices went above and beyond to guide us through every step of the process, making what could have been a stressful journey feel completely hassle-free. A huge thank you to the incredible team who helped turn our dream into reality. Special mentions to Sadie, Ben, and Ruby at the Kettering office, and Sarah at the Desborough office, you were all absolutely amazing. Your patience, knowledge, and genuine care made all the difference. We always felt like we were in safe hands. If you're looking for an estate agent that truly has your best interests at heart, look no further than Pattison Lane. We can't recommend them highly enough. Thank you all so much from Shingi and Mwape

New · 9 April 2026

★★★★★ 5/5

Google

I must say that Raji at Pattison Lane Desborough has been outstanding over the time she has managed my property. She has always been really honest and helpful, always rung me when she said she would and most of all always done what she said she would! Not every tenancy is straight forward & I am grateful that I have Raji managing mine. Totally recommend to any new Landlords in the future.

Adam · 23 July 2023

★★★★★ 5/5

Google

Fantasic Estate agents. I rented a property from them and dealt with Raji, she made the whole process very easy for me and was very professional throughout my stay. Raji sorted out any problem I had with the property with speed and professionalism responding to my emails quickly. I highly recommend this estate agency and would certainly deal with them in the future if I was looking to rent another property.

Karl · 18 June 2023

★★★★★ 1/5

Google

Worst experience I ever had with an agency in Europe, right from when I got the place. My experience with her, a dark haired lady, Katie perhaps ? right from getting the place at Kettering was not fantastic.So I got robbed and lost my keys on the 16th of March,2022. Was distraught and was outside in the rain, lost laptops phones etc. Someone suggested I call agent to at least help me in. The lady on the phone shouting on me. So decided to go and see face to face and explain myself. Got there she was extremely rude, unempathic , very unhelpful and still shouting at me. I finally got hold of my landlady who came to my rescue. May I also add there was a very kind and empathic gentleman at the agency . Worst experience I ever had with an agency.

Ayodele · 18 June 2022

★★★★★ 5/5

Google

Would like to express my relief at finding the right estate agent to sell my property. It’s been up since Monday morning, it’s had 6 viewings and sold before Thursday morning. Absolutely delighted thank you so so much for all your hard work and amazing service! You’ve made something so big and should be stressful, feel like it’s a walk in the park. Would like to thank Katie, Neil, Justin, Phil, and Jamie. We definitely chose the right agents! 😊PositiveResponsiveness, Quality, Professionalism, Value

Emma · 18 June 2022

★★★★★ 5/5

Google

I dealt with Neil from Pattison Lane when I originally enquired about a property that had been sold stc. I explained exactly what we were looking for in a property and within a few hours I had Neil on the phone explaining an ideal property that had just gone onto the market. We’ve struggled a little with the current market as it involves my mum making a very long journey to a view a property and have had the misfortune of dealing with many of the not so good estate agents in the Northamptonshire area. He arranged a suitable time for me to view and a suitable time for my mum to view (4 hour round trip for her!) Sadly the property received a higher offer than what we wanted to pay, however we are so pleased that we could deal with such a friendly, compassionate and professional Estate Agents. We were kept in the loop consistently by Neil and the team and everyone was professional and friendly. We also dealt with Phil very briefly and can happily say that his professional, honest and friendly mannerism means that if we ever need an estate agent in the area again, Pattison Lane will be our first port of call. We are gutted we couldn’t purchase from Pattison Lane in this case, however the customer service was second to none.

Syra · 18 June 2022

★★★★★ 5/5

Google

I would like to personally thank the guys at Pattison Lane for completing the sale of my late uncles property. The property itself had been in our family for over seventy years and the guys respected the fact that we wanted it to be much loved home for prospective buyers. This they took on board and found the perfect buyer. The sale itself didn’t come without some unexpected hurdles on our part but their unprecedented and honest advise went a long way. A big thank you to Phil, Jo, Kim and the team for an excellent job, well done.PositiveResponsiveness, Quality, Professionalism, Value

Gyles · 18 June 2022

★★★★★ 5/5

Google

I have dealt with at least 8 estate agents over the last 3 months and I can't praise or recommend Pattison Lane highly enough. They are attentive, organised and professional with a down to earth friendly attitude that takes the stress out of buying properties. The whole team worked really hard to make sure the process was dealt with promptly and hassle free. A BIG thank you to Jodie, Sadie, Katie and Lara. If you're buying or selling a property with Pattison Lane you're in safe hands. Thank you ladies. 😊

Dan · 18 June 2022

★★★★★ 5/5

Google

We had a brilliant experience buying and selling with Pattison Lane. Not only did he help us secure our dream home, but Russell was efficient and honest with us throughout the whole process, and we were extremely impressed with the marketing of and subsequent price we received for our property. Jo Godfrey was also brilliant - she spotted problems multiple solicitors missed and was able to push all parties involved to get them rectified. Would not hesitate to recommend the team.

Stephanie · 18 June 2022

★★★★★ 1/5

Google

Would choose 0 stars if I could, asked to view a house, I was told they had no access to yet and that someone would be in contact as soon as they did. The next day I said I’d take the house anyway and pay the deposit, to be told someone else had viewed the day before and wanted it. So we were lied to which is a shame for people using this company to find someone to buy/ let there houses. My partner phoned to find out what was going on to be told someone will contact her back yesterday, no one has bothered. I wouldn’t waste your time with this place.

Jaydon · 17 April 2025

★★★★★ 5/5

Google

Henri was absolutely amazing. Any issues I had would be resolved the same day. If he wasn’t in he’d inform me that Katie would be dealing with the property instead and she was just as helpful. Moving in day was stress free thanks to Henri and Katie. It was a lovely feeling to actually have a letting agency care and have great time management.

Erin · 21 October 2023

★★★★★ 1/5

Google

Called and chased for days for a response. Told they had no access to the house for viewings, then the next day told they had already shown someone round the previous day and they were going for the house. We had the deposit and money waiting but no one ever replies to you, you have to chase them and when you call them they say someone will call you back or email you back and then they never bother.

Vicky · 18 April 2025

★★★★★ 5/5

Google

An amazing service all round especially with Katie. She was super warm and friendly from my house viewing to me collecting my keys. Natalie was also helpful with my meter readings. Would definitely recommend this agency for their promptness and smooth transition when looking and moving into a new home! Thank you guys :)

NP · 18 April 2024

★★★★★ 5/5

Google

A big thank you to Raji Bhangra for all your help during my journey into the flat rented with Pattison Lane, very helpful all the time when I needed and very professional.

Roxana · 19 March 2025

★★★★★ 5/5

Google

I had a great experience with Sadie, Tiana and team. They were really professional, friendly and pro active with the purchase of my house. I would highly recommend them to anyone.

Andrew · 22 March 2025

★★★★★ 5/5

Google

Having started a new role and needing to move nearer, I contacted Katie at Pattison Lane about a property I liked. From the first contact Katie was very responsive; keeping me informed at each stage and answering calls and emails quickly and efficiently, even when there were unexpected delays in viewing the property. It has been a pleasure liaising with Katie (and Rebecca) and I look forward to my house move..great work ladies!PositiveResponsiveness, Professionalism

Ann-Marie · 27 August 2022

★★★★★ 5/5

Google

Katie made the process incredible simple. We are relocating to the area from Kent, and lots of plates have had to be spinning in order to pull everything off. The team were friendly, informative and extremely willing to be flexible when dates needed to change etc. Very impressed.

Matt · 27 June 2024

★★★★★ 5/5

Google

I found Pattison Lane to be fantastic for me and my family. Not only did they sell my house but they found me a house to buy as well that wasn’t even on the market. Phil and Sadie are experienced professionals who tell you as it is. They got me, on average, a viewer per week through my door and it goes without saying that one of these viewers has bought my house. Phil and Sadie and the team deserve a lot of credit for everything they did for me. They are straight talking, they price houses fairly and they are competitive on price. They answer the phones and they reply to emails. If you are looking to sell a house, and you want a fair conversation, speak to them. I did, and I didn’t regret it. Thank you Phil and Sadie.PositiveResponsiveness, Professionalism

Paul · 27 August 2021