Trusted Agent profile · Kesgrave, Suffolk
★★★★★
148 reviews across 3 platforms
Unit 4 Ropes Drive, Kesgrave, Suffolk, IP5 2FU
Part of haart, see every office.
haart's office in Kesgrave, Suffolk, at Unit 4 Ropes Drive, is rated 4.9 out of 5 across 148 reviews on three platforms, including 115 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kesgrave office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer care, Lotty is very helpful always bubbly and very professional .
Robert Handford, thanks for your praise and kind comments about our team. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave estate agents
5/5
GoogleI would definitely recommend Haart Kesgrave, the service from Tracey was impeccable
Hi Karen Mountain, thank you so much for your positive comments about haart Kesgrave! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleJade from haart estate agents in Kesgrave came and did a valuation on my property and I found the whole process very professional and friendly. Jade spent time explaining their procedures and how they would market my property for a good sale. I have no hesitation in using them and would recommend them to other people looking to sell their properties
Dear Suzanne Paige, Thank you for leaving such great and detailed feedback about your experience with haart Kesgrave estate agents. We hope to do business with you in the future.
5/5
GoogleThank you Lottie and Sam for all your help! Great service!
Dear Anthea Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
1/5
FacebookI'm disgusted with the way Haart have dealt with my offer made on a property. I've put my house on the market as I promised the Haart agent. No feedback on my offer after 1.5 days so I went into office to be told the property has sold!!! What a terrible way to treat people. I wouldn't deal with them again EVER
Dear Barbara Mcculley, We are sorry that you did not have a positive experience with us, but thank you for bringing this to our attention. We will look into this matter and will be in touch once we have investigated.
5/5
GoogleMatthew Jaques was able to sell my property in a short period of time. He was very professional and made himself always availiable to answear my queries. I highly recommend him.
5/5
FacebookSo happy I found my first house through haart... so helpful with all the process for a first time buyer. Sami went above and beyond to help me with all the required paperwork. Would 100% recommended there services to anyone looking to buy a house.
5/5
GoogleVery well looked after, would recommend Haarts to every one
Dear Alan Purse, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst searching for your next home. Do contact us at any point if we can help again in the future, Thanks Sam
5/5
GoogleHaart helped me sell my property and from start to end have been nothing but professional throughout the whole transaction. Kept up to date with regular feedback. My thanks to all the staff and also to Ellena who was a big help throughout the process. I will definitely recommend to friends and family if they require to move oneday.
Dear Colin Mclean, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!
5/5
GoogleThe whole team have been very approachable and friendly when visiting the estate agents. My wife and I have been communicating with Tracy and she has done everything possible to make the process stress free and easy. She has been there to answer any questions we have and always responds quickly. I would highly recommend their service.
Dear Sam Maples, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property, and as the branch manager I am delighted to hear my staff are looking after you.
5/5
GoogleOutstanding from start to finish. Amazing team Sam, she was magnificent Ollie he followed on and Ellie. Nothing was a problem, always answered questions and no long wait for more in depth questions. Since my house move Sebastian the latest addition has successfully managed the sale of my daughters property. Professional and friendly. I highly recommend Haart of Kesgrave.
Dear Margaret, Thank you for leaving such great and detailed feedback about your experience with haart Kesgrave estate agents.Wishing you a great day until the next time we meet. Let us know when you have completed your work and we will pop round to give you an updated valuation.
5/5
GoogleI have nothing but high praise for Sami from Haart Kesgrave. Was always professional very responsive and made the whole process stress free. Would definitely recommend Haart to friends and family and have already recommended Haart to neighbours. Jo and Andy Howe
Thank you for your kind words it was my absolute pleasure. Your beautiful home made it easy! All the best, Sami from EA Sales
5/5
GoogleJust bought a house through Haart estate agents. Absolutely brilliant. A young woman, lotte looked after us and was fabulous. Really helpful and listened intently to our requirements. She has really delivered for my family. Next time you’re looking for a house in Kesgrave ask for Lotte. She has a bright future ahead.
Thank you Tony what a lovely review. We can't wait to hand you the keys to your new home. Thank you again for your star rating! Regards haart Kesgrave
5/5
View AgentsWorking hard on our behalf and keeping us informed of progress throughout.
The Haart agents at Kesgrave are a cheerful, friendly and energetic. They are a team who will work hard on the clients behalf for a satisfactory conclusion. Walk through the doors of their shop at Kesgrave town centre at any time and you will be greeted and helpfully informed of the present state of your purchase or sale. They made the difficult business of selling our house so much more bearable and, at times, enjoyable. If you are selling your house then this agent will also help with the negotiation of buying your next house even if it is not with this agent. .
5/5
GoogleI am very impressed with the service provided by haart Kesgrave branch during the sale of my property. Especially the high standard of service provided by Charlotte not only did she keep me fully informed of the sale progress she was also …
Dear Bernard Boddington, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleLottie was my main point of contact. Friendly, helpful and knowledgeable. Didn't feel rushed and when I had questions she had answers. Excellent all round. 10/10 :)
4/5
GoogleI didn't end up finding a property through Haart but looked at several. I found Oliver to be very helpful, keeping me informed of a property I was especially interested in as it came on, off and then back to the market! Many thanks, Oliver
Thank you, Jan Hazel, for reaching out to us. Your opinion plays an integral part in our customer service. Good luck with the agility training! Thanks, Oliver
5/5
GoogleLottie and the rest of the team have been brilliant help to us. So friendly and always there when we need questions answered. Thanks for everything you are all brilliant at your jobs and we couldn't thank you enough! …
Dear Sarah Hicks, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Kesgrave estate agents
5/5
GoogleHaving bought and sold through Haart i thoroughly recommend them. The staff were very professional and extremely helpful. They made the whole process very enjoyable from start to finish and i cannot thank them enough. A five star service indeed!
Thank you Peter for your 5 star review. We are so pleased we have been able to help you find and sell. It has been a pleasure working for you and we are so delighted with your feedback.
5/5
GoogleFinally got the one house we really wanted but could not have done it without Lottie @ Haart Kesgrave. She has been amazing! Professional and extremely helpful throughout. Would have no hesitation in recommending the whole team @ kesgrave Haart.
Dear Carl , Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. I know Lottie is as equally pleased. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleCharlotte (Lottie) has been the most helpful and pleasant person to deal with. She keeps in touch but I never feel pressured by her. Wont hesitate to go back to her with any questions or queries or for advice.
Dear Godfrey, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for your new home. Always here if you need any advice. Thank you again for your star rating! Regards haart Kesgrave
5/5
GoogleCharlotte (Lottie) has been the most helpful and pleasant person to deal with. She keeps in touch but I never feel pressured by her. Wont hesitate to go back to her with any questions or queries or for advice.
Dear Godfrey, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for your new home. Always here if you need any advice. Thank you again for your star rating! Regards haart Kesgrave
5/5
FacebookThanks Jade for your invaluable help and advice. You have helped me make up my mind what to do as regards .....move or improve !!!
5/5
GoogleWe have been looking for new home, it's been extremely very pleasure to look around with saleswoman Charlotte and she makes sure that purchase a property process sooner as we need move in. Looking forward!
Dear Eeva Summersgill, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Kesgrave
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Kesgrave office has 148 reviews across three platforms: 115 on Google, 32 on Facebook, 1 on View Agents.
haart Kesgrave is rated 4.9 out of 5 across all 148 reviews, and 4.9 out of 5 on Google from 115 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Kesgrave won Trusted Agent; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Kesgrave, Unit 4 Ropes Drive, Kesgrave, Suffolk, IP5 2FU.
