Every review we hold for the Kesgrave office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSami is always pleasant, polite and helpful when it comes to helping me find property. Very knowledgeable and always provides top quality customer service. Would always recommend her when talking to people. (",)
Harmdive · 29 July 2019
Agent replied
Thank you for leaving such great and detailed feedback about your experience with haart Kesgrave estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
★★★★★ 5/5
GoogleWe cannot thank the staff at Haart Kesgrave enough for their support during the recent sale of our property and purchase of our new home. Lottie and Sami have both been so helpful throughout the whole process, regularly keeping us updated with latest developments and viewings - nothing was ever too much trouble! We had absolute confidence in them throughout the whole process and they did whatever they could to ease the stresses of moving. Thank you. We would highly recommend this estate agent.
Megan · 31 October 2019
Agent replied
Dear Megan, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We can't wait to give you the keys to your new home,
★★★★★ 5/5
GoogleI have recently sold my property in Kesgrave through Haart. The property took a while to sell for reasons completely out of the control of the agents but excellent communication was upheld at all times and viewings were carried out punctually and organised well.
The process was carried out professionally and with the least disruption to myself possible.
My point of contact and the person dealing with my property sale was Lottie and I would not hesitate in recommending her.
James.
David · 31 July 2019
Agent replied
Dear Mr Kininmonth, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave estate agents
★★★★★ 5/5
GoogleI would like to comment about the service Haarts have so far provided. When viewing the property I was pleased to see that Jade Bunce had kept to the agreed time of the viewing.
I found Jade to be very professional and explained everything about the property with a total honest approach and detailed tour. I would like to say thank you for all your help and I am now in the process of purchasing the property very professional service and would highly recommend Haart in future.
Hong · 29 July 2019
Agent replied
Hong Guan, we are very happy we could provide you with a positive experience!
★★★★★ 5/5
GoogleAlthough we didn't end up buying a property through Haart I wanted to take 5 minutes to praise the team. We walked in out of chance on a cold January morning and instantly received amazing customer service from Charlotte who listened to what we were looking for and was able to show us round 3 very suitable properties within days, obviously having taken what we said onboard.
They are significantly better than another local estate agent that we have had the misfortune to have been involved with (AB) and I would throughly recommend.
Daniel · 29 July 2019
Agent replied
Dear Daniel Webb, Thank you for leaving such great and detailed feedback about your experience with haart Kesgrave estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
★★★★★ 5/5
GoogleWe just wanted to say thank you to the whole team. Throughout the whole process (which is ment to be the most stressful thing you will ever do) they made it the total opposite. They answered all our (many) questions and always got back to us with answers. The whole team were extremely friendly but on a truly professional level. We would highly recommended this team over and over again. Once again thank you very much for all your help!
Sonic · 6 October 2018
Agent replied
Hello Von Von, thank you; we appreciate your feedback! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
★★★★★ 5/5
GoogleWe just wanted to say thank you to the whole team. Throughout the whole process (which is ment to be the most stressful thing you will ever do) they made it the total opposite. They answered all our (many) questions and always got back to us with answers. The whole team were extremely friendly but on a truly professional level. We would highly recommended this team over and over again. Once again thank you very much for all your help!
Sonic · 31 July 2018
Agent replied · 30 July 2023
Hello Von Von, thank you; we appreciate your feedback! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
★★★★★ 5/5
GoogleSamantha Webber, Partner at Haart Kesgrave, has made me revise my previous opinion of estate agents. She is enthusiastic and very knowledgeable on the housing market, targeting exactly the right audience for my property, and achieving an immediate sale. Her interest in me as a person, not just a customer, was evident and she made my whole experience of selling my home comfortable and hassle free.
Gillie · 13 April 2022
Agent replied · 30 July 2023
Thank yo for your kind words. Sami from EA SALES
★★★★★ 5/5
GoogleAfter trying a couple of other estate agents Haart got the sale moving and were proactive in closing the sale. Although the price was lower it was one I thought fair in the market. Their lifestyle marketing was effective in getting interest, and the feedback gained from viewers helped in shaping the advertisement. I also liked the way Haart had ideas on how to market my property, and felt it was a personalised plan. They returned calls and were easy to get hold of.
Steven · 31 July 2017
Agent replied
Steven Carter, thank you for leaving this detailed feedback about your experience with haart Kesgrave. Wishing you a great day in sunny Wales!
★★★★★ 5/5
GoogleThe service from Haart Kesgrave was excellent. Lottie and the team were very helpful throughout. The communication was great - keeping me fully informed about viewings. …
Steve · 13 April 2020
Agent replied
Dear Steve Blower, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleWhilst I didn't purchase through Haart Kesgrave, Lottie was really helpful in the process of viewing multiple properties and assisting in my search for a home! Thanks Lottie!
James · 29 July 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave estate agents
★★★★★ 5/5
FacebookI can thoroughly recommend the team at Heart Kesgrave.Having not moved for 28 years I was somewhat amazed at the amount of paper work involved however the team of Ollie Jade Ellie and Isobel were on hand to see me through every step and contributed immensely to a move that went through with our a hitch ! Thank You so much !!
Trevor · 14 June 2017
★★★★★ 5/5
GoogleLooking at a prospectively buying a property. Very efficient and helpful service. Not at all pushy like some eatate agents. Mortgage Advisor was also brilliant. Thank you.
Tory · 29 July 2019
Agent replied
Dear Tory Sanderson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave
★★★★★ 5/5
GoogleCan highly recommend Sami. She has been very attentive and worked very hard for us. Will definitely recommend to family and friends. Thank you Sami!!
Annette · 29 July 2019
Agent replied
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
★★★★★ 5/5
GoogleBrilliant service from Lottie and Sammi kept in touch throughout the whole process and are so helpful friendly and professional 😊 …
Darren · 30 July 2020
Agent replied
Dear Darren Bond, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Kesgrave
★★★★★ 5/5
GoogleThanks for helping me buy my first home. Very prompt convenient service and good advise. Special thanks to Lottie who made all the difference.
Hugh · 29 July 2019
Agent replied
Dear Hugh Singleton, Thank you for leaving us such great feedback, we wish you all the best in your new home and hope to speak to you again in the future! haart Kesgrave
★★★★★ 5/5
GoogleWe are so very grateful to Lottie for selling our house. We were on a very tight timescale and she worked flat out to get it sold! She was easy to get hold of, kept me updated and did all the viewings for us, making the process as easy as possible. Thank you Lottie!
Francesca · 13 April 2020
★★★★★ 5/5
GoogleExcellent service provided by Lottie and the team before during and after the purchase of my new hone thank you
Cake · 13 April 2020
Agent replied
Dear Julia Ashley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleThank you Jade and your team for making buying our new home so much easier. Ten out of ten for service 👍 …
Kelly · 31 July 2018
Agent replied
Hi Kelly Francis, thank you so much for your positive comments about haart Kesgrave!
★★★★★ 5/5
GoogleWe are delighted with the extremely professional service from Sami at Kesgrave branch of Haart. She has kept in touch with us all the way through, she has chased solicitors, she answers emails and phone calls very quickly despite Covid working conditions, and she has been very pleasant and reassuring to work with. Would definitely recommend.PositiveQuality, Professionalism
Karen · 31 March 2022
Agent replied · 30 July 2023
Thank you Karen I was honoured to deal with the sale. Wish you all the best. Sami from EA SALES Kesgrave
★★★★★ 5/5
GoogleWe are purchasing our new home through Haarts Kesgrave and they have been brilliant, especially at communicating regularly with us about the progress of our purchase. We only wish now that we had used them for our sale! We have also used their mortgage service which has also been very good and in both cases Ellie and Folake have gone the extra mile which is greatly appreciated.
Paul · 29 July 2019
Agent replied
Paul Arch I cannot tell you how much your wonderful feedback means to us. Looking forward to handing you and your lovely family those keys. If you're ever in need of more help, please let us know!
★★★★★ 5/5
GoogleVery pleased with the purchase process. Lottie showed me around the property and then oversaw and helped us with the negotiation process extremely well. We were also impressed that our offer was verified as genuine after a meeting with their in house financial advisor, Stephen. Sellers should be pleased with this part of the process as it ensures that such offers are backed up with valid funds....
Chris · 29 July 2019
Agent replied
Dear Chris, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We can't wait to hand you the keys to your new home. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Kesgrave estate agents
★★★★★ 5/5
GoogleSam and her team were excellent. Would have no hesitation in recommending Kesgrave Haart to family and friends.
Dan · 29 July 2019
Agent replied
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 1/5
FacebookAwful. Steer clear! Note only 5 reviews posted, most from years ago! They were rude, obnoxious and play games with you re offers on property etc. Their valuations are also shocking- see a 3 bed detached bungalow in old Kesgrave reduced to £290k not selling- it was initially priced £50k higher! They over-value houses to get the contract but then can't sell them. I repeat, steer clear!
Rosemary · 11 August 2016
Agent replied
Hi Rosemary,
We're very sorry to hear about your poor experience with us. Please contact our help team at help@haart.co.uk so they can look further into this for you.…See more
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