Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m a professional landlord and have experienced good and bad agents in the last 25 years of running my business.
I contacted Michelle at Zest. She made my let so easy and I rented my property straight away .
I have a very happy tenant also .
Thank you Michelle and Jess.PositiveResponsiveness, Quality, Professionalism, Value
Diane · 27 August 2022
Agent replied · 13 June 2024
This is amazing feedback thank you so much 🙏
We have loved assisting you and ensuring your fully compliant.
Also loving seeing images from tour tenant she loves living there ❤ …
★★★★★ 5/5
GoogleMichelle has been amazing. We are trying to find both investment properties to buy and a rental. She is going out of her way to try and find us something. And on the ones we have seen - she is proactive in requesting feedback and understands what we, as investors, are looking for which really helps. I would definitely recommend Zest Homes!
RPM · 14 June 2021
Agent replied · 13 June 2024
Thank you Rita for your lovely words. We do aim to please :)
I just hope I find you somewhere to live. Will keep in touch on both accounts.
★★★★★ 5/5
GoogleHaving worked with Michelle and the team for many years they provide an excellent above and beyond service
Always going the extra mile and is exceptional at not only managing properties but also selling properties
I couldn’t Recommend them enough as they are amazing !
Harry · 14 June 2023
Agent replied · 13 June 2024
Thank you so much for such a wonderful review. We are grateful you trust in the team with all your needs. Always here and spooking forward to an amazing working relationship for many years to come.
★★★★★ 4/5
GoogleI'm a single mother to a 5 year old autistic daughter I was made homeless due to my landlord selling up due to health I really thought there was no way round my situation as I work part time and in benefit but with the help from zest homes and constant updates with Sophie and Michelle I'm looking forward to finally getting a home with my daughter start a new future many thanks to zest homes
Gemma · 27 June 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review. We will be here going forward to assist when you need us.
★★★★★ 5/5
GoogleWe dealt with Michelle during our house selling process. She was like a shining light when the chain got stressful! She was quick to respond and chase what was happening in our chain. She also does her job with a sense of humour which cheered us up when it was stressful!PositiveResponsiveness, Quality, Professionalism, Value
NickJude · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for your lovely words and it was very stressful at times. Laugh or cry moments indeed but we all worked together and finally got your sale over the line.
Even though I wasn't your agent I hope you'll consider using Zest when you move next.. not for a long time I feel.
Keeping the chain moving and keeping clients sane is really important.
All the best to yourself and your lovely family x
★★★★★ 5/5
GoogleThank you Zest for being helpful and patient,especially Marilyn who went above and beyond.
Carol · 24 December 2025
★★★★★ 5/5
GoogleWe have just moved out of our first rental property with zest and from start to end the whole process was fantastic. Jess and Michelle were both so lovely and were always there to help with anything we needed. Would definitely recommend letting through them and I hope we can work with them again in the future 😀PositiveProfessionalism
Tilly · 27 August 2021
Agent replied · 13 June 2024
What a lovely review thank you so much. We would love to help you in the future and pleased we have been there for you. All the best formtou future its going to be busy x
★★★★★ 5/5
GoogleAbsolutely amazing agency!! So helpful, fast and straight forward. Highly recommended. Thankyou to every body at zest especially Sophie for getting us into our new home 😁 …
Jemma · 10 May 2024
Agent replied · 26 August 2024
We aim to please :) Sophie, was delighted to have assisted you into your new home.
★★★★★ 5/5
GoogleMichelle has been amazing throughout our purchase. Always extremely available, lots of patience and very hard worker! Cannot fault her. The support received was amazing, thank you so much!
Valentina · 18 July 2025
★★★★★ 5/5
GoogleAbsolutely amazing team. Couldn't fault them. We really struggled with all other estate agents but the team at zest went above and beyond to get us into our first family home. They worked so hard and we felt supported throughout. Great communication and so supportive. Sophie also went the extra mile (literally) in walking from one job to our new house to get us the keys in good time so we could start getting moved in. Absolutely amazing and highly recommend them!
Amy · 10 February 2024
Agent replied · 13 June 2024
We are so pleased to have been able to assist you and your family in finding you a beautiful new home. Sophie was as excited as you to hand you your keys. Thank you for taking the time to leave us this lovely review.
★★★★★ 5/5
GoogleFantastic service :)
Michelle helped with a mortgage advisor. He was great! Even from 350 miles away :)
I couldn’t have done it without you and the team, thank you so much!
Highly recommended! Always available to answer my questions and keep me calm :)
Thank you Michelle !!!PositiveResponsiveness, Quality, Professionalism, Value
OldMan · 14 June 2022
Agent replied · 13 June 2024
What an amazing review and so pleased our recommended independent mortgage advisor could help. They are amazing and help so many of our clients.
Always here to assist going forward and thank you for choosing Zest Homes to help you.
🧡 …
★★★★★ 5/5
GoogleWhen buying our first home, Zest went above and beyond. No query was too big or too small. Michelle, Christine and the team were responsive, understanding and professional at all stages of our purchase. We cannot recommend them highly enough. Thankyou.
Megan · 14 June 2023
Agent replied · 13 June 2024
Thank you much Megan for the lobby review. It was a pleasure to help you find your dream home. We do love helping people move.
Can't wait to see the property once you've added your touch. All the best for your future.
★★★★★ 5/5
GoogleWe bought a rental flat through Zest Homes in Herne Bay completing in April 2023. We still deal with them regularly due to maintenance of building and finalising of Superior lease. We mainly deal directly with the owner Michelle Rielly, but also with her assistant Christine. They are both extremely helpful, but Michelle goes that extra mile to make sure, she has done her very best to get an issue solved ASAP. If she is not available, she always gets back to you immediately when she is.
When we viewed the property originally. She gave us potential rental figures, which were higher than we expected. As it turned out we had many offers for the rental asking price, so we are extremly happy with her valuation & services and Zest Homes has our best recommendations.
Mie · 15 January 2024
Agent replied · 13 June 2024
We are so grateful to have received your review - Michelle, and the tam have a lot of knowledge and experience in leasehold properties and leases which definately helped getting this through to completion. And the tenants that we found for your flat on completion absolutely love living there. It has always been a pleasure working with you Mie.
★★★★★ 5/5
GoogleAbsolutely love this estate agent. I have bought and sold with 2 different estate agents, the whole process with them was awful. Zest made it joyful to buy a new home. They are all lovely and made such a difference when purchasing. 100% recommend them. They answer questions quickly, call back quickly, respond to emails quickly, are nice to talk to, they remember you and you're not just another client. Really different from other estate agents, glad we found our new home with them.
Lai · 16 December 2023
Agent replied · 13 June 2024
Ah thank you so much for the wonderful review! We are so thrilled to have helped you moved into your home. We always do our utmost to deliver the best service we can and so excited to have been the agent to help you move :)
★★★★★ 5/5
GoogleMichelle and her team took the stress our of finding a tenant and arranging the rental for me. So helpful, transparent and full of advice every step of the way. Thank you so much for making the process easy.
Jenny · 14 June 2023
Agent replied · 13 June 2024
What a wonderful review thank you so much for taking the time out of your day to leave this message. You are very welcome and it has been a pleasure to assist you.
All the best
★★★★★ 5/5
Googlewonderful friendly team, special thank you to Michelle for her professionalism and to Sophie who was always friendly and helpful when I called in. Been a pleasure all the way through the usually stressful moving process there's always been a friendly Zest person only too willing to help. Many Thanks Tony
Tony · 5 August 2024
★★★★★ 5/5
GoogleWorking with Michelle and her team in finding my new home was a dream! Greatly down to earth and professional service. I’m over the moon to have found my beautiful new palace in time for Christmas. Highly recommended and I can’t thank you ladies enough 😍 thank you.PositiveResponsiveness, Quality, Professionalism, Value
Kerri · 10 January 2022
Agent replied · 13 June 2024
Oh kerri thank you for your kind words. I'm so pleased we could help you. And you've made your new home look beautiful 😍
Hopefully you'll be a tenant of Zests for many years to come x happy Christmas my lovely 😍 …
★★★★★ 5/5
GoogleI can highly recommend Michelle at Zest. She has gone above and beyond to assist us. She is easy to do with business with, personable, efficient and excellent at communicating on progress. I would have no hesitation in using Zest again in the future.
Kelly · 10 November 2024
★★★★★ 5/5
GoogleChris and the rest of the team at Zest are wonderful! It's such a stressful time moving home and we had a few bumps in the road.. Chris' support was so vauable to us at such a challenging time. She's an all round lovely person, super professional and a credit to her team. Thanks so much to everyone at Zest for getting us to the other side :)
Sarah · 27 June 2024
Agent replied · 26 August 2024
Wow, what lovely words, Chris, feels over whelmed by your comments. Chris, has been a valuable member of the team for many years and her expertise in guiding people and her personable approach is priceless Thank you and we all wish you all the best in your new home.
★★★★★ 5/5
GoogleBest agents I've dealt with. Michelle was always available didn't matter when you sent messages, so helpful and helped smooth the whole process.
Cheryl · 18 July 2025
★★★★★ 5/5
GoogleA great service throughout from start to finish. The team at Zest are second to none in providing a top service to their clients and those making enquiries. Friendly and informative attaining significant results and getting it right and business done. Thank you Michelle and the team at Zest.PositiveResponsiveness, Quality, Professionalism, Value
Skip · 14 June 2021
Agent replied · 13 June 2024
Thank you so much for this lovely review, the team at Zest always happy to help. Glad we could work together looking forward to the future working relations 😊 …
★★★★★ 5/5
GoogleMichelle and the team did an excellent job of selling our house. They presented it well in the photos, took care in the details and overall were very easy, pleasant and professional to deal with.
Lucy · 14 June 2023
Agent replied · 13 June 2024
Thank you so much for leaving our team a review. We are pleased you trusted us to market alongside one of the largest agents in Canterbury. Michelle and the tram were thrilled to have found the perfect buyer for the property.
Thank you
★★★★★ 5/5
FacebookI can't thank Michelle jess and katrina enough at zest homes they have gone above and beyond to help me and my family find a property they are all so lovely and go tnat extra mile to help you thanks again girls really appreciate it xx
Kelly · 17 February 2022
Agent replied · 23 December 2025
Thank you Kelly honestly our pleasure. I love our chats there funny. Love helping people and were nearly there now x
★★★★★ 5/5
GoogleFriendly staff, very knowledgable and they go that extra mile. Would recommend them to anyone who looking to rent or sell the property. Nothing was too much for Michelle and her team.👍👍 …
Nick · 14 June 2023
Agent replied · 13 June 2024
Thank you Nick for taking the time to leave us a wonderful review. We do pride ourselves in offering an exceptional service. Thank you for using us.
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