Your Move reviews

★★★★★ 5/5

Google

WE ARE SO HAPPY TO SHARE OUR EXPERIENCE WITH YOUR MOVE TEAM ESPECIALLY WITH LASHIYA.SHE WAS SO COOPERATIVE AND HELPFUL FOR US TO DOING ALL THE STEPS EASIER TO GET AN APARTMENT IN PANORAMA.THANK YOU VERY MUCH LASHIYA.

Sneha · 20 August 2023

★★★★★ 5/5

Google

Neil and co we’re great to deal with, very professional and patient, keeping everyone up to date. This was a long, drawn out sale (no fault of theirs) with a global pandemic in between, but Neil and the team were great. Thanks everyone.PositiveResponsiveness, Professionalism

Sharon · 28 August 2020

★★★★★ 5/5

Google

Great experience with Kelly and Your Move, got the flat we wanted over the line with no bother, also managed to get the contractors to turn it around in record time. Very responsive and no ask was too much even on days off! Keep up the good workPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 16 June 2021

★★★★★ 5/5

Google

Helpful & friendly. You can't ask for anything more than that. Thank you all for a hassle-free move from start to finish.

Pete · 17 March 2024

★★★★★ 5/5

Google

Very professional. Lots of helpful information and on point advice. Daniel is a charming young man who put us at ease straight away. Glad we popped in. The next step in our future is much closer now.

Michael · 16 June 2020

★★★★★ 4/5

Google

Daniel has been very prompt and quick to respond to any queries I had. Always has the information to hand, if he doesn’t he will endeavour to find out as quick as possible

Will · 16 June 2020

★★★★★ 1/5

Google

Do NOT use this company if you are a landlord. Absolutely terrible service. I have made such a mistake opting to go with them. I instructed them to take over my 3 properties fully managed and 6 weeks later, I have still not received my rental incomes. They assure me the tenants have paid, but they cannot give me an answer as to why their Finance Department has not paid me yet. Today, I am contacting the Financial Ombudsman to get involved.

Sabrina · 16 June 2020

★★★★★ 1/5

Google

If it was zero star I would have choosen it!!! Horrible company and I would strongly recommend to stay away even if it's your last choice. I relocated in UK with 3 kids whatever they said to us, they were changing it after few days with the excuse oh it was a misunderstanding. We told them how important is few things to get done before our arrival because of kids and after one month we arrived with nothing get done, no repairs that they promised and the home was even in worst condition with broken wood and mirror pieces on the floor. Yet they haven't manage to show us how the heating is working something that they promised so we had to stay with no heating with 3 kids. They promised and they even wrote in the contract that will do a basic cleaning because the home was in terrible condition and they didnt even managed that. When I arrived with my 3 kids and obviously I was upset they visited me they apologised for everything and they said they have communication problem with the landlord. They promised to work out everything till next day .... the outcome ? Next day they just dropped an email which bottom line says "that's all we can do, you saw the home and you agreed to take it as it is" something that is absolutely not true. They didnt even care for a family with 3 babies. I won't trust them ever again and I advise you whatever they say or promise to have it written down because they are untrustworthy. By far the worst experience! Zero professionalism and mistreats. I am now in a home with 3 kids and several safety issues and not just dirty but nasty and full of dust it will take days to clean it and bring it in a decent condition. And yet with no heating! At their last email they even said that is not their responsibility to manage to show us how it works why they didnt mention that one month now before our arrival or the last time that we visited uk to arrange everything so we can work it out? All you ask is yes yes yes sure and after is oh we couldn't do it or oh was a misunderstanding! If you have to do business with this office I would say to not trust a single word if you dont have it written and signed.

Mirsini · 16 June 2020

★★★★★ 5/5

Google

Both Neil and Daniel have been brilliant throughout our sale. With regular updates, all the way even though it took slightly longer than expected but that’s not reflected on them at all. From the day of introduction, valuation, and marketing we felt they were fully aware of all the was going on. The communication between all parties was really good and positive, Daniel knew exactly what was going on, reviewed all the updates and relayed the information. We really could not fault their service. Highly recommend their sales service and quality of professionalism.

Karina · 16 June 2020

★★★★★ 5/5

Google

We came, we saw, we purchased. A hassle free, stress free process which took 10 weeks from day of enquiry to the day we moved in. Why pay the extra £5K more another agent prides themselves in advertising when the seller has their house sold so effortlessly in just a few days. They don't try to push their extortionate priced solicitors onto you either, a pleasure doing business with you, Dan and Neil . If you are looking to buy or sell a house, then what are you waiting for, it's Your Move.

Ruth · 16 June 2020

★★★★★ 5/5

Google

Your -Move reacted very promptly and professionally when I offered my property for sale. Neil Miller dealt very effectively with all the necessary paperwork and produced an accurate and presentable internet presentation. Daniel Glasgow worked seamlessly in advising me of upcoming viewings of the property and made all the viewing arrangements with the prospective purchasers. The property was sold within the first 3 weeks of being offered on the market. All in all a pretty painless and successful exercise and I would not hesitate from recommending them as sales agents

John · 16 June 2020

★★★★★ 5/5

Google

I must say I have been very impressed with Kelly and the Your Move branch they have been very helpful and very professional and made my move smooth and stress free Thank youPositiveResponsiveness, Quality, Professionalism

Mags · 28 August 2022

★★★★★ 5/5

Google

The staffs were very helpful and understanding specially David. I was late at the viewing due to unforeseen traffic and he moved the time slot to make room for the viewing. Definitely recommend them.PositiveResponsiveness, Quality, Professionalism

JIWAN · 16 June 2022

★★★★★ 5/5

Google

The lettings team of Martha, Andrew and Lauren have been really helpful in trying to find the best place to rent. Really appreciate it!

DL · 16 June 2023

★★★★★ 5/5

Google

The people are very friendly, Steven, whom I dealt with was professional and helpful. He explained everything if I didn't understand, and made the process of renting less stressful. Highly recommend Your Move

Stephanie · 16 June 2022

★★★★★ 5/5

Google

I have dealt with your move and must say Kelly was so professional and helpful and would definitely recommend the lettings teamPositiveQuality, Professionalism

Emma · 16 June 2021

★★★★★ 5/5

Google

Nikki Lumsden - was brilliant through and through although we didn't end up buying in the end, I would still highly recommend!

Mihmic · 16 June 2023

★★★★★ 5/5

Google

Hi Neil Miller thank you very much for your help is much appreciated we were able to complete our purchase in time as planned with your dedication thank you again.PositiveValue

Keshar · 16 June 2022

★★★★★ 1/5

Google

The rental team seem to be clueless and incompetent. Saying one thing and doing another, or sending an email last minute when they supposedly sent it weeks ago...nope!NegativeQuality

Jason · 28 August 2022

★★★★★ 5/5

Google

Fabulous service from Neil and the team, highly recommended. They definitely went above and beyond and more than earned their commissions!

Lauren · 16 June 2020

★★★★★ 5/5

Google

Great service from start to finish. Was kept informed throughout the whole process by the manager Neil.

Manisha · 16 June 2020

★★★★★ 5/5

Google

I had great support from Daniel during the rather lengthy buying process when I bought a property in Hythe recently. He kept me in touch with the status at all stages and was a great interface between me and the vendor. I'm sure he helped keep the vendor on board when delays occurred at my end and ensured we got to the satisfactory conclusion.

Ray · 16 June 2020

★★★★★ 1/5

Google

Sales team are good. Wait until you start using them. Angry Tennant that has not had hot water for more than 1/5 on the tenancy. 3 weeks was the longest I have gone! Now its happened again been reported and still nothing. No heating, no hot water and a house that is in a poor state of repair. Other agents would not have even taken the house to market.

Megan · 17 June 2017

★★★★★ 5/5

Google

Neil marketed the property very quickly and soon brought in potential buyers. If we moved again we would certainly use them again.PositiveResponsiveness, Quality, Professionalism

Tim · 29 December 2021