Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing team David and Neil
Manage to sort out all the hassle from selling and letting processPositiveResponsiveness, Quality, Professionalism, Value
Ankit · 16 June 2022
Agent replied · 15 June 2024
Dear Ankit, Both David and I are happy to work hard for you to get the sale and letting organised. Kind regards Neil
★★★★★ 5/5
GoogleGreat people!!!! They have tried everything possible to help in all respects! Thank you soo much!!!PositiveResponsiveness, Quality, Professionalism, Value
Stefan · 16 June 2022
Agent replied · 15 June 2024
Morning Stefan It was great to get you moved in and that you are now happy in your new home. Congratulations and have a great Christmas and New Year. Kind regards Neil Miller ( Branch Manager)
★★★★★ 5/5
GoogleYour Move is very professional letting agent in the Kent. Staff provided prompt support to my family when we were looking for a house in Folkestone. It was challenging for us to rent a house while new in the UK but Your Move made it easy. Big thanks to the team and keep it up!PositiveResponsiveness
Mubasher · 16 June 2021
★★★★★ 5/5
GoogleWell impressed with their manager Neil
Great help with a property I had him look at.
David · 16 June 2022
Agent replied · 15 June 2024
Morning David, Thanks for the review. I will be delighted to help you when the time is right to sell. Kind regards Neil
★★★★★ 5/5
GoogleHad a great experience with the team, made my move quick and painless despite it being a week from Christmas in the height of the pandemic. A team member was always available to answer any questions I had, and they went out of their way to accommodate my irregular shift pattern in many situations.PositiveProfessionalism
Rprend91 · 16 June 2021
★★★★★ 5/5
GoogleReally happy with the great service from Andrew, very informative and always happy to help.
Chelsey · 16 June 2022
Agent replied · 15 June 2024
Morning Chelsey, Many thanks for the review. Excellent to hear you were satisfied by Andrew's great service. Kind regards Team Ashford
★★★★★ 5/5
GoogleHappy with the Service Recieved...
Many thanks to Miss.Lauren
Prem · 16 June 2020
★★★★★ 5/5
GoogleDespite having a terrible solicitor and the first time buying process taking more than 5 months Your Move were nothing but helpful and patient...I can only suspect the pressure they were under from the seller but at no point were we made aware of this and the entire transaction was dealt with respectfully and professionally...I would recommend.
Wendy · 16 June 2020
★★★★★ 5/5
GoogleThey helped me rent my first house. Even though I am on housing benefit they still took me and helped me. Found a really suitable property and kept me informed along the way as it was my first time moving. Lovely people too. Very friendly yet professional. Would highly recommendPositiveResponsiveness, Professionalism
Leanne · 16 June 2021
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ Excellent service from Your Move and Steven.
M · 16 June 2022
Agent replied · 15 June 2024
Morning, Many thanks for your review. Kind regards Your Move Team
★★★★★ 5/5
GoogleNeil the branch manager has been amazing from start to finish, very professional and made the whole process as stress free as possible, always kept me informed, very happy with the service and will definitely use and recommend Your Move in the future.
Julia · 16 June 2020
★★★★★ 5/5
GoogleNeil the branch manager was extremely helpful from start to finish. He was fantastic at getting a quick response from the sellers solicitors and very fast to respond to our queries, keeping us updated throughout which ultimately helped to achieve a quick purchase. Highly recommend.
Elisha · 17 June 2019
★★★★★ 5/5
Googledaniel and neil did a tremendous job of shepherding this sale to completion.
they got us top dollar(pound) and got us over every hurdle. i would definately recommend them for another sale or purchase in the area.
Barry · 16 June 2020
★★★★★ 1/5
GoogleAwful..DO NOT RENT OR BUY THROUGH THIS COMPANY! repairs ha..what repairs! No radiator in living room for over 5 years! No repairs to water leakage dor over 3 years. I paid for a premium property.too...disgusting company end of!
Paula · 17 June 2018
★★★★★ 1/5
GoogleTour move never get back to you and always get someone who says she dont do sales but tried to view a place 7 times and still cant
Jill · 16 June 2021
★★★★★ 5/5
GoogleYour move have been great at helping us find a place to rent, with us having poor credit the staff was very helpful. We had Emily as our agent and she was Fab!!
Suree · 17 June 2019
★★★★★ 5/5
GoogleVery helpful member of staff ( Neil Miller ) in ever manner. Always willing to help and does return phone calls / information when requested. Big thumbs up.
Stuart · 16 June 2020
★★★★★ 5/5
GoogleDaniel has helped us a lot in buying our house. Always returned our calls promptly and replied to our questions and e-mails very quickly.
Stanislava · 16 June 2020
★★★★★ 4/5
GoogleRating only, no written review.
Sally · 2 April 2026
Agent replied · 16 April 2026
Hi Sally
Many thanks for leaving us a review, we strive to deliver great customer service to achieve 5 * reviews and we would welcome your feedback please - ashford@your-move.co.uk.
★★★★★ 1/5
GoogleThey put rent prices up!!! Booked viewing and went to look house and increased price by £150 a month!!!! Very disappointed!!! Staff not helpful at all and rude!
Samantha · 17 June 2018
★★★★★ 5/5
GoogleYour move have been managing my rental property for 15 years and have always been very happy with them - thanks guys for the good work!!
Eamon · 17 June 2019
★★★★★ 5/5
GoogleNeil at Your Move helped steer the sale through the difficult waters of Lockdown and I am delighted with the results.PositiveProfessionalism
Derek · 16 June 2020
★★★★★ 5/5
GoogleGood service always helpful and friendly. Patient with me when I kept hassling for moving date which was beyond there control.
Mark · 16 June 2020
★★★★★ 3/5
GoogleStaff are pretty friendly but it always seems like they can't wait to get rid of you...
However outside of that we haven't had any problems.
Oliver · 17 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.