Trusted Agent profile · Kent

Your Move Kent reviews

4.6

★★★★★ Excellent

170 reviews across 1 platform

73 High Street, Ashford, Kent, TN24 8SF

Your Move's office in Kent, at 73 High Street, is rated 4.6 out of 5 across 170 reviews on 1 platform, including 170 Google reviews rated 4.6.

Google logo

4.6 / 5

170

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Amazing team David and Neil Manage to sort out all the hassle from selling and letting processPositiveResponsiveness, Quality, Professionalism, Value

Ankit · 16 June 2022

Agent replied · 15 June 2024

Dear Ankit, Both David and I are happy to work hard for you to get the sale and letting organised. Kind regards Neil

5/5

Google

Great people!!!! They have tried everything possible to help in all respects! Thank you soo much!!!PositiveResponsiveness, Quality, Professionalism, Value

Stefan · 16 June 2022

Agent replied · 15 June 2024

Morning Stefan It was great to get you moved in and that you are now happy in your new home. Congratulations and have a great Christmas and New Year. Kind regards Neil Miller ( Branch Manager)

5/5

Google

Your Move is very professional letting agent in the Kent. Staff provided prompt support to my family when we were looking for a house in Folkestone. It was challenging for us to rent a house while new in the UK but Your Move made it easy. Big thanks to the team and keep it up!PositiveResponsiveness

Mubasher · 16 June 2021

5/5

Google

Well impressed with their manager Neil Great help with a property I had him look at.

David · 16 June 2022

Agent replied · 15 June 2024

Morning David, Thanks for the review. I will be delighted to help you when the time is right to sell. Kind regards Neil

5/5

Google

Had a great experience with the team, made my move quick and painless despite it being a week from Christmas in the height of the pandemic. A team member was always available to answer any questions I had, and they went out of their way to accommodate my irregular shift pattern in many situations.PositiveProfessionalism

Rprend91 · 16 June 2021

5/5

Google

Really happy with the great service from Andrew, very informative and always happy to help.

Chelsey · 16 June 2022

Agent replied · 15 June 2024

Morning Chelsey, Many thanks for the review. Excellent to hear you were satisfied by Andrew's great service. Kind regards Team Ashford

5/5

Google

Happy with the Service Recieved... Many thanks to Miss.Lauren

Prem · 16 June 2020

5/5

Google

Despite having a terrible solicitor and the first time buying process taking more than 5 months Your Move were nothing but helpful and patient...I can only suspect the pressure they were under from the seller but at no point were we made aware of this and the entire transaction was dealt with respectfully and professionally...I would recommend.

Wendy · 16 June 2020

5/5

Google

They helped me rent my first house. Even though I am on housing benefit they still took me and helped me. Found a really suitable property and kept me informed along the way as it was my first time moving. Lovely people too. Very friendly yet professional. Would highly recommendPositiveResponsiveness, Professionalism

Leanne · 16 June 2021

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Excellent service from Your Move and Steven.

M · 16 June 2022

Agent replied · 15 June 2024

Morning, Many thanks for your review. Kind regards Your Move Team

5/5

Google

Neil the branch manager has been amazing from start to finish, very professional and made the whole process as stress free as possible, always kept me informed, very happy with the service and will definitely use and recommend Your Move in the future.

Julia · 16 June 2020

5/5

Google

Neil the branch manager was extremely helpful from start to finish. He was fantastic at getting a quick response from the sellers solicitors and very fast to respond to our queries, keeping us updated throughout which ultimately helped to achieve a quick purchase. Highly recommend.

Elisha · 17 June 2019

5/5

Google

daniel and neil did a tremendous job of shepherding this sale to completion. they got us top dollar(pound) and got us over every hurdle. i would definately recommend them for another sale or purchase in the area.

Barry · 16 June 2020

1/5

Google

Awful..DO NOT RENT OR BUY THROUGH THIS COMPANY! repairs ha..what repairs! No radiator in living room for over 5 years! No repairs to water leakage dor over 3 years. I paid for a premium property.too...disgusting company end of!

Paula · 17 June 2018

1/5

Google

Tour move never get back to you and always get someone who says she dont do sales but tried to view a place 7 times and still cant

Jill · 16 June 2021

5/5

Google

Your move have been great at helping us find a place to rent, with us having poor credit the staff was very helpful. We had Emily as our agent and she was Fab!!

Suree · 17 June 2019

5/5

Google

Very helpful member of staff ( Neil Miller ) in ever manner. Always willing to help and does return phone calls / information when requested. Big thumbs up.

Stuart · 16 June 2020

5/5

Google

Daniel has helped us a lot in buying our house. Always returned our calls promptly and replied to our questions and e-mails very quickly.

Stanislava · 16 June 2020

4/5

Google

Rating only, no written review.

Sally · 2 April 2026

Agent replied · 16 April 2026

Hi Sally Many thanks for leaving us a review, we strive to deliver great customer service to achieve 5 * reviews and we would welcome your feedback please - ashford@your-move.co.uk.

1/5

Google

They put rent prices up!!! Booked viewing and went to look house and increased price by £150 a month!!!! Very disappointed!!! Staff not helpful at all and rude!

Samantha · 17 June 2018

5/5

Google

Your move have been managing my rental property for 15 years and have always been very happy with them - thanks guys for the good work!!

Eamon · 17 June 2019

5/5

Google

Neil at Your Move helped steer the sale through the difficult waters of Lockdown and I am delighted with the results.PositiveProfessionalism

Derek · 16 June 2020

5/5

Google

Good service always helpful and friendly. Patient with me when I kept hassling for moving date which was beyond there control.

Mark · 16 June 2020

3/5

Google

Staff are pretty friendly but it always seems like they can't wait to get rid of you... However outside of that we haven't had any problems.

Oliver · 17 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Kent

How many reviews does Your Move Kent have?

Your Move's Kent office has 170 reviews across 1 platform: 170 on Google.

What is Your Move Kent's rating?

Your Move Kent is rated 4.6 out of 5 across all 170 reviews, and 4.6 out of 5 on Google from 170 reviews.

Where is Your Move's Kent office?

Your Move Kent, 73 High Street, Ashford, Kent, TN24 8SF.

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