Trusted Agent profile · Kent

Wards Kent reviews

4.7

★★★★★ Excellent

2,108 reviews across 2 platforms

81 High Street, Broadstairs, Kent, CT10 1NQ

Wards's office in Kent, at 81 High Street, is rated 4.7 out of 5 across 2,108 reviews on two platforms, including 126 Google reviews rated 4.8.

Google logo

4.8 / 5

126

Reviews on Google

This office

Trustpilot logo

1,982

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

4/5

Trustpilot

Good agency

They are very cooperative guys and professional. Help you in every detail of the deal . I would recommend them for everyone .

Customer · 31 October 2022

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

4/5

Trustpilot

House sale

Initially we were not impressed by the communication from Wards due to information not being forthcoming regarding a property we were interested in. When we did find a property, sales progressor, Jodi Wyncol introduced herself and kept us updated on purchase and sales in our chain. She was always positive and very pleasant to talk too

Mr&Mrs · 22 September 2022

5/5

Trustpilot

High Achievement

I moved from France straight into a flat in Ramsgate. All the paperwork connected with this was dealt with by Maria Byrne of Wards and I would like to give her five stars for her achievement.

Mr · 31 July 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Google

Ashleigh really helped us out buying our first home. Thank you so much!

Nick · 27 August 2023

Agent replied · 26 August 2024

Hi Nick, Thank you for leaving a review! It's great to hear how Ashleigh from our Broadstairs team has helped you through the process of buying your first home. We'll pass your kind words along. Best wishes, Wards.

5/5

Trustpilot

Great experience using wards of rainham

Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.

Mark · 29 August 2024

5/5

Trustpilot

Couldn’t give enough stars both kenny…

Couldn’t give enough stars both kenny and Kim there couldn’t of done more to help all the way through the process from putting the house up for sale to moving into our new house.

Mark · 26 January 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards of Tenterden are outstanding…

Wards of Tenterden are outstanding estate agents. If you want to sell your property fairly quickly without any nonsence visit Alex. Holly or any of the staff at Wards.They have just sold my property very quickly!Sandie Liddiard

Sandra · 28 February 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Amy understood exactly what we were…

Amy understood exactly what we were looking for in a property, she was professional and friendly, explaining the details on every property she showed us around and arranging the viewings in a good timely order to suit our day.We would not hesitate to recommend Wards for selling and purchasing.

CSM · 26 April 2023

1/5

Trustpilot

Modern Auction Scam

Wards Estate Agent's 'Modern Auction': A Warning

Adi · 25 May 2025

1/5

Trustpilot

God knows how they sell any houses

God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.

Robert · 10 May 2022

Agent replied · 11 June 2024

Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director

1/5

Google

Constantly push for you to see or use their mortgage advisor saying they cant recommend your offer if you dont - even with an aip from another company. Felt let down and will not be purchasing through this company full stop. Luckily there are plenty of other agents available. My advice is dont be pushed around by them. Orthough when you do their attitudes get worse.NegativeQuality, Professionalism

Sales · 27 August 2020

5/5

Trustpilot

Weekly email and phone updates on…

Weekly email and phone updates on marketing and buyer feedback really appreciated. Great service on viewings. Been really good at keeping me up to date with the corona virus situation and future plans that could help.

Bunty · 4 May 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Brilliant services from wards

Brilliant services from wards, highly praise Tom Dodd and the team.

Victor · 17 March 2022

5/5

Trustpilot

I was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things

Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones

Thatayaone · 4 August 2023

Agent replied · 11 June 2024

Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.

5/5

Trustpilot

Thanks to SHANNON

Thanks to SHANNON, Wards came out on top for us, always polite and helpful.

A · 2 July 2023

Agent replied · 11 June 2024

Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.

5/5

Trustpilot

We made use of Wards in Hythe and…

We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .

Keith · 7 April 2022

5/5

Trustpilot

Wards were very helpful from the first…

Wards were very helpful from the first day we got in contact right up until the sale. Will sergeant our agent made the purchase of our new property very painless and would highly recommend.

Pam · 10 September 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

I purchased the property from Welling…

I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.

Hemanta · 16 April 2023

5/5

Trustpilot

Great estate agents

Great estate agents, after reviewing my listing got my property sold quickly , also our chain broke down as one buyer pulled out , but a new buyer was found within 24 hours great service.

Shaun · 25 April 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

5/5

Trustpilot

Tony came out to me discuss opitions to…

Tony came out to me discuss opitions to rent my flat out within a few days putting it on the website it went. Very pleased with everything that he did for me.

Debbie · 14 February 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

This has be a hard and stressful…

This has be a hard and stressful Journey, what with brexit and then Covid-19 it was hard but everybody at wardsGARY SNEDDENKIM BATCHELORCLARE MCDONNELL PRINCE NWAIWNJENNY STUBBSAll helping us through these hard times

MR · 6 November 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Trustpilot

Awesome agency

Fantastic experience. Special thank you to Geoff.

Alina · 23 July 2022

5/5

Trustpilot

Easy from start to finish

Easy from start to finish. They took care of everything for us and as we aren't experienced landlords it was great to have them take care of everything and gave us peace of mind

Manning · 1 July 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I can't thank enough for the help I had…

I can't thank enough for the help I had from Maria from Wards! You been extremely fast on response ,also on sorting my doubts and problems out. I will never forget her! Thank you,Catalina

Cat · 4 June 2020

Agent replied · 30 August 2024

Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Kent

How many reviews does Wards Kent have?

Wards's Kent office has 2,108 reviews across two platforms: 126 on Google, 1,982 on Trustpilot (across the whole business).

What is Wards Kent's rating?

Wards Kent is rated 4.7 out of 5 across all 2,108 reviews, and 4.8 out of 5 on Google from 126 reviews.

Where is Wards's Kent office?

Wards Kent, 81 High Street, Broadstairs, Kent, CT10 1NQ.

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