Trusted Agent profile · Kent
★★★★★
2,108 reviews across 2 platforms
81 High Street, Broadstairs, Kent, CT10 1NQ
Wards's office in Kent, at 81 High Street, is rated 4.7 out of 5 across 2,108 reviews on two platforms, including 126 Google reviews rated 4.8.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
TrustpilotSebastian at Wards has provided me with…
Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others
5/5
TrustpilotSuperb
Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAbbey - Strood
Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI have rented a house with the Lee from Wards Lettings in Ashford
I have rented a house with the assistance of Lee from Wards Lettings in Ashford. He was professional and helpful throughout the process. I would definitely work with him again in the future.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotThe team are fantastic!
I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotStaff at the New Romney Branch are very…
Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotGreat support from the New Romney office
Great support from the New Romney office selling the house in the middle of the COVID-19 Lockdown. They took care of everything and we were keep informed about the whole process by email.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotVery good service provided so far
Very good service provided so far! , would highly recommend, very friendly estate agent who has been very helpful in making this process easy and efficient. Thank you for all the help so far!
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotMoving house
I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent letting agents
Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotAbsolute shambles
Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would
Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards
5/5
TrustpilotHelp in a hurry
We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
GoogleI spoke to a very helpful lady named Sam and she was extremely helpful and directed me to the right people, very happy with the service I received.PositiveProfessionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
TrustpilotAbsolutely disgusted with the property…
Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!
5/5
TrustpilotFirst home
I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI highly recommend Wards from New Ash…
I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent, professional service, highly recommended.
Wards conducted the search for and vetting of tenant with efficiency and diligence. Assistance in insuring that relevant safety checks, furniture clearance were carried out was invaluable. Communication was excellent throughout.Highly recommended.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilotlettings with Wards - Grace Scott
I have been dealing with Grace Scott who has been absolutely amazing throughout the whole process. Nothing is ever too much trouble and I would highly recommend Wards to anyone because of Grace.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service from Laura Fowler
Excellent service from Laura Fowler. Was so helpful in assisting me to be able to rent a property and had me moved in less than a week later.Very professional and excellent service.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotExcellent service
Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Service
From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.
5/5
TrustpilotExcellent
Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotThis was the easiest and quickest house…
This was the easiest and quickest house transaction we’ve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI really appreciate George Jordan for…
I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Kent office has 2,108 reviews across two platforms: 126 on Google, 1,982 on Trustpilot (across the whole business).
Wards Kent is rated 4.7 out of 5 across all 2,108 reviews, and 4.8 out of 5 on Google from 126 reviews.
Wards Kent, 81 High Street, Broadstairs, Kent, CT10 1NQ.
