Trusted Agent profile · Kent
★★★★★
181 reviews across 1 platform
129 -131High Street, Tonbridge, Kent, TN9 1DH
Wards's office in Kent, at 129 -131High Street, is rated 4.5 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.5.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
GoogleMy girlfriend and I are first time buyers, we’ve viewed a number of properties with Honi Jeynes. We still haven’t found our first home but I can’t fault Honi and all the help she’s given us. She instantly understood what we’re looking for and is always keeping us updated of any opportunities in the area. We’ve no doubt she’ll help us find our perfect home! Would recommend.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleVery good experience from initial enquiry to start of tenancy. Amy and Emily are extremely professional, helpful and friendly and any communication is quickly dealt with by phone or email.
Hi Theresa, Thanks for leaving us a review. It's great to hear you had a good experience with us, in particular with Amy and Emily. All the best, Wards of Kent
2/5
GoogleBusiness as usual, in an unusual way We thought the virtual valuation was great and appreciated Wards innovation to make it happen. As people Selling our home, we were keen to get it on the market and sold as soon as possible, so it was nice to not have to wait until the end of lockdown to get the process underway.
Hello, Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed our virtual valuation and the opportunity it presented to keep moving forwards during a challenging time! Best wishes, Wards of Kent
5/5
GoogleI had a great experience with this lettings agency and particularly with Amy Ley. I was struggling to find a place and needed to move in quick. She was able to sort out everything and get me to move in within a week! She was professional, patient, and a pleasure to work with. Above all else she was transparent, which I find to be most important when trying to secure a new place. Would definitely recommend.
5/5
GoogleOutstanding Service! Camille, James, Jen and the entire team at Wards are such a lovely bunch. They are so dedicated to helping you find your home. Nothing was ever too much trouble, thank you all 😊 …
Hi Meg, Thank you for leaving a review! It's great to hear how outstanding the service you've received from our agents has been and how dedicated they've been to helping you find your home. Best wishes, Wards.
5/5
GoogleFantastic service received by Amy. Helped us through the process perfectly, prompt and clear. Thanks for the brilliant support on what is normally a very stressful process!
Hi Mark, Thank you for your kind review - we will pass this on to the team! We're always here when you need us. All the best, Wards of Kent
5/5
GoogleWould highly recommend Kai and his team at Wards! Communication and feedback was fantastic!
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleReally really happy with the customer service and experience dealing with Wards. I just want to commend Emily, who has been immensely professional and wonderful to work with.Great service and great team. Highly recommend
Hi Allan, Thank you for leaving a review! It's great to hear how happy you are with the service you've received from our agents and how wonderful you've Emily to work with. Best wishes, Wards.
1/5
GoogleTook literally months to fix multiple broken fence panels in the garden of property they supposedly manage. I would avoid on our experience - there are plenty of other agents to choose from on the high street.
Hello, Thank you for taking the time to leave a review. Customer satisfaction is of the utmost importance to us and it is therefore disappointing to read of your experience. Should you wish to discuss your concerns further, please contact our Customer Relations Department on 01702 540802 or at customer.relations@arunestates.co.uk. Best wishes, Wards of Kent
5/5
GoogleI’m looking to buy my first property and have found Wards to be very helpful. Honi in particular has understood my needs from day 1 and is always on the look out for options for me to view. She’s always on hand to answer any questions and it’s always lovely seeing her at viewings :) Steph
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleNick Topping is the best mortgage advisor ever!
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleMy health is not great therefore to have Wards managing my flat is so easy, with no stress, when things go wrong I know that Wards will be on top of everything and will do whatever has to be done. Thank you
Hello Sally, Thank you for leaving us your feedback! Many thanks, Wards of Kent
5/5
GoogleWards offered great service and support while I was finding a flat - a special shout-out to Amy who was very helpful in the whole process. Thank you!
Hi Guarav, Thank you for leaving a review! It's great to hear how supportive you've found our agents, and especially Amy, to be whilst finding a flat. Best wishes, Wards.
5/5
GoogleKai has been amazing, thank you!
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleWe had not entirely straight forward case and Maria Meddings helped us to navigate issues and push the process forward. Thank you
5/5
GoogleVery good customer service and all queries were answered promptly.
Hi Catherine, Thank you for your kind review - we will pass this on to the team! Our goal is to help our customers through what we know can be a stressful time. Best wishes, Wards
5/5
GoogleAmy Lea was an absolute star. Extremely helpful and very patient in sorting out our referencing. Thank you very much
5/5
GoogleAmy and the letting team at wards was very professional and helpful and i highly recommend them very good job guys .
Hi James, Thank you for leaving a review! It's great to hear how positive your experience with Amy and our lettings team has been, particularly how professional and helpful they've been throughout your process. Best wishes, Wards.
5/5
GoogleVery positive experience, timely communication and professional approach. Felt supported throughout the process and all the questions answered.
Hi Lia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how their timely communication and professional approach have helped make you feel supported throughout your process. Best wishes, Wards.
5/5
GoogleGreat service, Amy Ley in particular was so helpful and always answered any questions I had very quickly the communication has been really good compared to other estate agents I have been with. Very pleased with how easy and quickly our experience renting a property has been! Thank you
5/5
GoogleJoe arrived on time and was superbly professional! Honi and Claire supported us through the purchase process and they were absolutely superb. Great communication and nothing is ever a problem.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleTop notch service, especially as I was dealing with them from a distance. Amy L in particular went to great lengths to ensure I was kept in the picture and up to date with everything going on. I was given good service from viewing to keys. Thank you all for making a challenging time easier.
5/5
GoogleStaff are super helpful and really efficient. We had a lot of support and personal service to complete our sale.PositiveResponsiveness, Quality, Professionalism
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleEmily & Amy exhibited exceptional professionalism and efficiency in renting out my property, making the entire process a stress free one. I highly recommend their services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Kent office has 181 reviews across 1 platform: 181 on Google.
Wards Kent is rated 4.5 out of 5 across all 181 reviews, and 4.5 out of 5 on Google from 181 reviews.
Wards Kent, 129 -131High Street, Tonbridge, Kent, TN9 1DH.
