Wards Kent reviews

★★★★★ 5/5

Trustpilot

I went to Wards on a whim!

I went to Wards on a whim! Earlier this year as my contract was coming to an end with my then Agent. I was greeted by Prince & Amrit who were both very friendly, extremely knowledgeable & polite. From the word Go! They instantly made me feel comfortable and well at ease before, during and after the whole transaction of the sale of my property.They were efficient and very hands on and took away any reservations that I had during the process. Prince kept me updated at all times and so I knew exactly what stage(s) the sale of my house was at and he never left me in the lurch about anything, so this made things even more relaxed and easier to deal with.The turnaround was unexpectedly fast and I could not fault a thing! They remained courteous, positive and professional throughout the whole process.They kept their word, worked great as a team and delivered exactly what they promised!I highly recommend using Wards and it is a bonus if you’re lucky enough to meet both Prince & Amrit!

Shan · 25 August 2023

★★★★★ 5/5

Trustpilot

5* Experience With Devon !

I luckily had a conversation with Devon from the Rochester branch after I had a offer fall through. He was very understanding and encouraging even though it was a horrible situation for us. He suggested another property that I felt at the time would be out of our league, But I can not thank him enough for booking us in for the open day as a week later our offer was accepted and we have now moved into our dream home !He regularly checked in and kept my sanity during the stressful process of moving and I couldn't have been more grateful. We had a lot of great help From Wards through a few different branches in the end but i do have to give a special thank you to Devon for finding us our dream home !

Jodie · 16 August 2023

★★★★★ 5/5

Trustpilot

Helpful and great organization skills

Wards have been great at assisting me in my purchase of a house in folkestone. Big shout out to Maria Meddings for helping so much and facilitating everything whilst I have been out of the country for most of the purchase. I will be using Wards and hopefully Maria again for my next purchase.

Jed · 11 December 2025

★★★★★ 5/5

Google

Chloe was brilliant at wards on the day of viewing and we completed with Wards in 8 weeks and now live in r new home - very happy with the service

Leyla · 16 September 2025

★★★★★ 5/5

Google

A huge Thank you George Jordan at wards for making the process of renting my property an exciting experience. Patiently walking me through every step of the way George has been professional, understanding and efficient throughout. From start to finish it has been stress free and worry free. If you want to rent your property in dartford ask for George he’s your man!

Jasmin · 27 July 2024

★★★★★ 5/5

Trustpilot

Professional and thorough Valuation

Gemma called today to value our property with view to selling.Gemma was really pleasant, professional and super helpful, showing us comparison properties that had sold in the area, in order to come to an achievable and realistic sale price. She took detailed measurements of all the rooms and noted the standard of fixtures, fittings and decoration.We will certainty place the property with Wards, once we have made a moving decision.Thank you. R Peake

Rosie · 16 January 2024

★★★★★ 5/5

Google

I had a great experience with the whole team at Wards. James, Laura & Alexis were all very accommodating and enthusiastic about the sale of our property and kept in communication with us throughout the process. Would highly recommend!

Daniel · 17 June 2025

★★★★★ 5/5

Trustpilot

Great for first time buyers

We had a really great experience using Wards. From the original viewings through to our offer being accepted the communication with the team at Rochester was clear and frequent. Once our offer was accepted, sales progressor Judy Day was fantastic. She kept us informed and helped us through the process, which was so invaluable to us as this was our first house purchase. Especially towards the end when we ran into some delays with exchange, Judy kept in touch with progress and consistently was in contact with the seller/solicitors to get updates and push things forward. Would happily use again, thank you to Judy and all the team who helped us get over the line!

Timothy · 12 July 2023

★★★★★ 5/5

Trustpilot

Top Team at Headcorn.

We went into the branch at Headcorn looking for properties in the area. From the first visit everyone was attentive to our needs and couldn't do more to help us find the home we were looking for. Even though the Headcorn branch is a small team, all gave us good advice, communicated as they said they would, met us promptly for viewings and kept us up-to-date with potential properties coming to market. In the end we opted for a property in the area handled by another agent. After updating the team, Hollie emailed to congratulate us and offered further assistance in the process should we need it. All-in-all a very professional team. A big thank you to Tom, Hollie, Caleb and Diane.

Robert · 10 July 2023

★★★★★ 5/5

Trustpilot

aimi of wards walderslade

Would like to thank aimi of wards walderslade for finding our last ever home it’s beautiful never thought we could owned anything like it so happy many many thanks Kathy and Ken brown

Kathleen · 23 May 2026

★★★★★ 5/5

Google

Laura was the first member of staff I met and talked me through the process-from then on she was always there to inform and help me and attended viewings to smooth over the akward bits She certainly knows her job -nothing is too much trouble-,I was deciding between Wards and another well know estate agents but Laura swung it for me and I'm certainly glad she did -would definitely use again and have absolutely no trouble recommending her

Valerie · 27 August 2023

★★★★★ 5/5

Trustpilot

Exemplary service

The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.

Kathy · 3 September 2026

★★★★★ 5/5

Trustpilot

The ward and partner has been providing…

The ward and partner has been providing excellent service to us since 2014 and especially I would like to thank Leah Peacock for her outstanding support she has provided in every aspects of the difficult processes. Leah is very organised and well time managed as every time I require a help she has gone beyond to sort out the problems with instant replies. I wish Leah and her team all the best and there’s no doubt they will provide the same support to other clients and I will definitely recommend ward and partner as an estate agent.

Gurung · 30 June 2023

★★★★★ 5/5

Trustpilot

I'd like to say a huge thank you to… Adam Copas and Joseph Dennis (Wards in Walderslade / Chatham Branch)

I'd like to say a huge thank you to Adam Copas and Joseph Dennis from Wards at the Walderslade / Chatham branch who went above and beyond in terms of delivering excellent customer service. 10/10! In relation to all other estate agents I called, Wards went beyond my expectations; Adam was very polite, reassuring and helpful. He asked me all the relevant questions for someone like myself who would be a first-time buyer, and was able to book me in for a same day, video call appointment with Mortgage Advisor and Protection Specialist, Joseph Dennis. Unlike other estate agents, Adam took the time to follow up next day to make sure all my questions were answered.In comparison with other estate agents I spoke to, Adam Copas showed me a lot on undivided attention and interest which was greatly appreciated. Other estate agents I called did not match the service I received from Adam or Joseph in the slightest.Joseph Dennis gave me a formal and insightful introduction into the company, and was very impressed with his intuitiveness in relation to Mortgage Matters Direct and Wards. I was able to learn a lot about the processes of buying a property. Joe and Adam really take pride in their work and it is in their best interest is to help in anyway they can. Joseph answered all of my questions, as well as offering exceptional mortgage advice and made me feel very reassured and confident in his abilities. Taking away from our discussion, me and my partner now have a goal and better vision of our financial situation and I will definitely go to Joseph when ready to buy our first home.Thank you Adam Copas and Joseph Dennis.

Georgia · 19 June 2023

★★★★★ 5/5

Google

My experience with Wards Estate Agent was amazing. As a new resident in the UK I was well informed and guided all through the referencing process. Special thanks to one of their Agent named Prateek Shrestha, who showed and delivered topnotch professionalism during and after the letting an apartment from Wards. Lastly, I got a Big Package! with lots of vouchers and discounts I can't mention all. I think a try will convince you to use Wards.

OJO · 27 August 2023

★★★★★ 5/5

Trustpilot

Team Walderslade & Sale Progression.

A big thankyou to Kim (Sale Progression) who was there throughout the process of us buying and selling.She left no stone unturned and was always there for any queries or questions we had and, if she did not know the answer, was always willing to find out and contact us with the answer as quickly as she could.She was there from the beginning to the end of the our move, always friendly and happy to help, and we cannot thank her enough for everything she has done in what at times was a very stressful and complicated process. Her hard work and perseverance helped us to stay positive and focused and eventually purchase the property we wanted.We would highly recommend Kim.

Kathy · 4 June 2023

★★★★★ 5/5

Trustpilot

Massive shout out to Blaine Kavanagh at…

Massive shout out to Blaine Kavanagh at wards in gravesend. Beginning to end the service I have received has been top notch. Blaine is extremely friendly and has always been happy and available to answer any of my questions. It’s been a journey and I have spoken to loads of estate agents having a few knock backs along the way missing out on properties that I thought were the “one”. I was Just about to give up feeling deflated then Blaine came to the rescue, it’s clear that Blaine listened to what I wanted and understood what I was looking for then recommended a property which in all honesty I wouldn’t have viewed had it not of been brought to my attention but I’m certain this is my dream home and has bags of potential it’s just amazing. Anyway my offer was accepted and I’m honestly over the moon! Everything happens for a reason…I just want to thank you for all your help in my search, your patience with my numerous questions and calls and finding me my perfect house.

Unknown · 23 May 2023

★★★★★ 5/5

Trustpilot

Have been Using Wards for many happy years

Have been using Laura at Wards to manage a rental bungalow we have in Wigmore Kent for a number of years. Being a x family home and having our children living in it we wanted it to be treated as a happy home not just as rental property. Laura and her team have given us both a personal and professional service and support through out and made everything very simple for us and the tennants would highly recommend.

James · 6 July 2023

★★★★★ 5/5

Trustpilot

Sam was professional

Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.

Samir · 12 May 2026

★★★★★ 5/5

Google

Had a brilliant experience dealing with Alexis/ Chloe. So helpful with my needs. Got me booked for a viewing and even a few which i didn’t originally ask about which was a bonus! Also got pencilled in for a meeting with Amelia the mortgage advisor for some much needed free advice. Overall excellent service.

David · 26 March 2026

★★★★★ 5/5

Trustpilot

Helpful estate agents Ramsgate

We were served with a section 21 no fault eviction notice. I phoned up Wards regarding a property that i saw advertised, and a lovely lady called Jade dealt with my phone call. She was very honest about the property I was interested in viewing, telling me that the landlord was looking to sell this property in the future. After taking all my details, she informed me of a property that was just about to come onto the rental market. We were interested but wouldn't be able to view for a couple of weeks as we were going on holiday. After an hour of getting off of the phone, Jade called me back to say the landlord had dropped in the keys, and we were able to arrange a viewing for that afternoon.

Lisa · 6 May 2026

★★★★★ 5/5

Trustpilot

I would like to thank Judy especially for all her help she was absolutely amazing

I would like to thank Judy, Debbie , Dawn , Matt, Devon and not forgetting Jason their wonderful Manager at Wards Estate Agents for their help, compassion , patience, and understanding they gave me which must have been their most difficult move, it was such a stressful time for me but each and everyone one of them encouraged me to stay strong and keep going until I finally exchanged contracts, they were absolutely amazing and I couldn’t have done it without their support , Thank you to everyone at Wards .

Sandy · 16 February 2023

★★★★★ 5/5

Trustpilot

Walderslade office & Kim Sale Co-Coordinator Rainhamese guys are excellent

These guys are excellent! I would wholeheartedly recommend them as they are unfailing courteous, professional and eager to make sure that you are happy and reassured. Kept me informed throughout the whole process which definitely had its bumpy bits (no fault of Wards) and were so very lovely on the day I got the keys -even driving me to the property and making sure I could get in. They are just the best, Thank you Wards! I would like to give a special shout out to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks - Senior Sales ConsultantAdam Copas a Trainee Estate AgentSue Millgate -Senior Secretary

Sara · 11 January 2023

★★★★★ 5/5

Google

James was very helpful

Boz · 16 March 2026