Trusted Agent profile
★★★★★
138 reviews across 1 platform
107 Sandgate Road, Folkestone, Kent, CT20 2BH
Wards's Kent office at 107 Sandgate Road is rated 4.5 out of 5 across 138 reviews on 1 platform, including 138 Google reviews rated 4.5.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
1/5
GoogleRented from them 6 years ago, one guy treated me like an animal. Made me feel so small. Offered loads of rent money but he just didnt like me overall and wanted me out. My partner at the time moved out & was a rough time in my life but the agent had 0 care & threw me out & kept my £1300 deposit.
5/5
GoogleBest by far all except their Juvenile petty staff
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleA terrible estate agent. I am a cash buyer and have made an offer on a property and followed up via phone and email five times. Zero response from Wards. I would not use them to market my property given the complete lack of competence to proactively communicate with prospective buyers. Hopeless. Zero stars.
1/5
GoogleAn astonishingly bad company, the worst I’ve ever dealt with in any industry. We had the misfortune to rent a house with them as the managing agents. A combination of incompetence and outright lying made it a miserable experience. Avoid at all costs.
5/5
GoogleVery professional, Ann Marie always makes me feel incredibly welcome. The staff are always very well informed and offer great advice.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
1/5
GoogleTerrible agents, rude and useless. Informed that it would be easier to wait for my tenancy to end to investigate the mould in 4/5 of the rooms, despite my tenancy having another 5 months to run. Avoid at all costs.
4/5
GoogleVery helpful and straight talking,
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleEMPLOYEE OF THE YEAR GOES TO GREG MIDDLEBROOK! Brilliant service mate!
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleThey seem to never have enough staff to allow you to view a property that's for sale, don't return calls either I certainly wouldn't put my house up for sale with them would loose a lot of potential buyers
5/5
GoogleExtremely helpful, friendly and professional team. Would definitely recommend
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleVery helpful. No pressure.
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleExperienced great service from a professional team. Was served by Annemarie Lilly Scarlett who has been so helpful from the beginning, prompt on all queries and requests.PositiveResponsiveness, Professionalism
5/5
GoogleCouldn't have asked for better service.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Dear Helen We are sorry that you may have been dissatisfied with the service that you have received and as we have no details of your experience, we would encourage you to contact our Customer Support department on 01702 540802 to discuss any concerns that you may have further. Thank you. Kind regards Wards
2/5
GoogleNot great
Hello Ian, Thank you for taking the time to leave a review. We're sorry to hear that you weren't happy with our service on this occasion. Could you please give us some more information about your experience to help us improve? You can contact our customer services team on the following email address: customer.relations@arunestates.co.uk Best wishes, Wards of Kent
5/5
GoogleLewis is excellent!
Hi Jordan, Thank you for your 5* review. Best wishes, Wards.
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleRating only, no written review.
Dear Tom Thank you for your review and we are sorry if you were dissatisfied with any aspect of the service that you received. As you have not provided us with any specific information, regrettably we have been unable to investigate any concerns that you may have. Consequently, we would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to discuss your experience in more detail. Kind regards Wards
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Kent office has 138 reviews across 1 platform: 138 on Google.
Wards Kent is rated 4.5 out of 5 across all 138 reviews, and 4.5 out of 5 on Google from 138 reviews.
Wards Kent, 107 Sandgate Road, Folkestone, Kent, CT20 2BH.
