Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrillant help with everything …
Brillant help with everything glad they were there to help me because I didn't know what I was doing
Andrew · 27 May 2021
Agent replied · 11 June 2024
Hi Andrew, thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 5/5
TrustpilotHonestly couldn't believe the quick…
Honestly couldn't believe the quick service and quality! My boyfriend is going to love it!
Nakita · 30 January 2022
Agent replied · 11 June 2024
Hi Nakita, thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 5/5
Trustpilot5 Star!
I was provided exceptional support for 6 months and provided valuable information and resources when they were needed
Chantelle · 25 June 2021
Agent replied · 11 June 2024
Hi Chantelle,We're so happy to hear you have had a positive experience with us. Thank you for leaving us this feedback.
★★★★★ 5/5
TrustpilotWas really helpful and very supportive
Was really helpful and very supportive. Have me so many ideas and helped to get my confidence up.
Andrew · 4 June 2021
Agent replied · 11 June 2024
Hi Andrew, thank you for your lovely review. We're glad you received the support you needed.
★★★★★ 5/5
TrustpilotSupport
Contacted by Amy. Offered me some supportive help - which I badly need at the moment.
Suzanne · 28 September 2021
Agent replied · 11 June 2024
Hi Suzanne, thank you for your review, we're glad you received the support you needed.
★★★★★ 1/5
TrustpilotSells home while I am still waiting to view
Appallingly sales team lied constantly to me about a viewing that did not happen
Stopford · 30 December 2021
Agent replied · 11 June 2024
Good Afternoon,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
★★★★★ 5/5
Trustpilotjasmine was amazing helped me through…
jasmine was amazing helped me through everythink was very supportive could not thank her enough for being there
Amy · 9 April 2021
Agent replied · 11 June 2024
Hi Amy,Thank you so much for your feedback, we're glad you were happy with the the service.
★★★★★ 5/5
TrustpilotProfessional and thorough support…
Professional and thorough support service orbit are a great company with tenants there main focus
Rachel · 22 October 2021
Agent replied · 11 June 2024
Hi Rachel, thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 5/5
TrustpilotAt first me and rosioro clashed but…
At first me and rosioro clashed but when we both appolagised he was a great help
Rebecca · 10 August 2021
Agent replied · 11 June 2024
Thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 5/5
TrustpilotLovely response
Hi, i was actually treated with care and consideration and look forward to speaking to her again
Gillian · 17 May 2021
Agent replied · 11 June 2024
Hi Gillian, thank you so much for your feedback. We're glad you were happy with the service.
★★★★★ 5/5
TrustpilotMARGARET
MARGARET, WAS VERY HELPFUL, SHE TRIES TO EXPLAIN, THINGS TO ME. SHE'S GOOD AS GOLD
KWABENA · 13 September 2021
Agent replied · 11 June 2024
Thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 5/5
TrustpilotSupport
Brilliant support and lovely chat
Donna · 20 December 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave feedback. We're pleased to hear you had a positive experience.
★★★★★ 5/5
TrustpilotI was greeted with a friendly
I was greeted with a friendly, warm mannerisms and very helpful
Hannie · 4 April 2022
Agent replied · 11 June 2024
Thank you for your lovely review!
★★★★★ 5/5
TrustpilotThe lady I spoke to was helpful
The lady I spoke to was helpful, friendly and polite and also very empathetic.
Karl · 24 September 2021
Agent replied · 11 June 2024
Hi Karl, thanks for taking the time to leave this feedback. We're glad you received the support you needed.
★★★★★ 5/5
TrustpilotYes the lady was very nice and…
Yes the lady was very nice and explained lots of options for me.
Colette · 1 October 2021
Agent replied · 11 June 2024
Hi Colette. Thank you for your review, we're glad you were happy with the service.
★★★★★ 4/5
TrustpilotMy experience with orbit was fine and…
My experience with orbit was fine and the staff very friendly and helpful
Gillian · 8 July 2021
Agent replied · 11 June 2024
Hi Gillian, thank you for taking the time to leave us this positive feedback, it's much appreciated.
★★★★★ 5/5
TrustpilotThankyou for your help
Thankyou for your help great customer service and understanding
Darren · 4 March 2022
Agent replied · 11 June 2024
Hi Darren, thank you so much for your positive feedback.
★★★★★ 5/5
TrustpilotGreat help to make me feel confident…
Great help to make me feel confident about my home and finances
Kirsty · 10 September 2021
Agent replied · 11 June 2024
Hi Kirsty, thank you so much for your feedback, we're glad you were happy with the service.
★★★★★ 1/5
TrustpilotThe worst!
The worst!! I paid a lot of translations, after not replying for more than 2 months they said that in an hour and have not even answered the phone! Do not use this service
Laura · 7 December 2022
★★★★★ 5/5
TrustpilotReally great support and kept informed…
Really great support and kept informed throughout the process 🙂
Laura · 8 November 2021
Agent replied · 11 June 2024
Hi Laura, thank you for taking the time to leave this great review. All the best.
★★★★★ 3/5
Trustpilotvery helpful to know about electric…
very helpful to know about electric voucher.
Customerl · 4 April 2022
Agent replied · 11 June 2024
We're glad you were happy with the service.
★★★★★ 5/5
TrustpilotVery supportive and put me at ease…
Very supportive and put me at ease whenever a problem came up.
George · 14 April 2021
Agent replied · 11 June 2024
Hi George,Thanks for taking the time to leave us this lovely review.
★★★★★ 5/5
TrustpilotJo was very helpful and always nee the…
Jo was very helpful and always nee the answers to my questions
Damion · 29 March 2021
Agent replied · 11 June 2024
Good evening, I am glad pleased to hear about your positive experience with us. I will pass your feedback on to Jo. Thanks
★★★★★ 5/5
TrustpilotExcellent service
Very kind, helpful, compassionate & informative
Julie · 18 March 2022
Agent replied · 11 June 2024
Hi Julie, thank you very much for your positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.