Miles and Barr Kent reviews

★★★★★ 5/5

Google

It was a pleasure to meet with Elliot Yesterday. What a friendly helpful person he is he was very informative about the property which we were viewing also pointing out other benefits that we may have missed. He told us he was new to the office but was very willing to find out any other information which we may have required. We have decided not to view any more properties at the present time. If we should change our minds, we would defiantly come back to your company and in particular Elliot. Please pass on our Best Wishes to him

Anne · 17 July 2025

★★★★★ 5/5

Google

We had a really great experience with Miles and Barr. Maddy was our agent and she was fantastic, always super helpful, proactive and friendly, highly recommended.

Dave · 28 September 2026

★★★★★ 5/5

Trustpilot

Jade Eccott was supportive throughout…

Jade Eccott was supportive throughout the process and communicated all the way from offer to completion. She was always available to assist with concerns and ensured the whole process was as smooth and easy as possible, 10/10.

Cas · 18 July 2026

★★★★★ 5/5

Trustpilot

Buying and selling a house is one of…

Buying and selling a house is one of the most daunting things , Denise made it easy and kept us informed all the way through Thank you

Adam · 21 September 2026

★★★★★ 5/5

Trustpilot

Calming the turmoil

It was a particularly fraught transaction with lots of unexpected twists and turns. Without Nadine, I don't think it would have gone through at all. Thank you Nadine.

Peter · 14 September 2026

★★★★★ 5/5

Trustpilot

Helpful

They have been very kind and patient with this whole process. Louise has been very helpful with everything we have needed and explained things when we was unsure. She has really made this experience much easier for us.

Rachel · 9 July 2026

★★★★★ 5/5

Trustpilot

Selling your house? Choose Miles & Barr!

From the moment Harry came to meet us and market our house, the whole process has been seamless. Becky, our Sales Progressor, has been fantastic and kept us updated every step of the way. Guiseppe has also been incredibly supportive, and every single person we have dealt with at the Ramsgate branch has been helpful, polite and professional. We genuinely couldn’t recommend Miles & Barr Ramsgate more highly. The whole team has made what can be a stressful process feel so much easier. Thank you to everyone for all your help and support! ⭐⭐⭐⭐⭐

Jane · 18 August 2026

★★★★★ 5/5

Trustpilot

All of the staff at Miles and Barr, especially Rebecca.

All of the staff at Miles and Barr, without exception, have been kind, courteous, respectful and efficient throughout the whole process of selling my mums house. Rebecca Gravener has stood out in particular as she has been with me throughout. It was a challenging house to sell due to being age restricted and subject to the rules and regulations of two management companies, that were very slow to respond at every step of the way. Rebecca maintained an admirable level of professionalism, keeping calm, with a measured assertiveness under pressure, when needed. She always kept me in the loop during the many ups and downs. I am extremely satisfied with the service we received from Rebecca. Thank you.

Marianne · 17 August 2026

★★★★★ 5/5

Trustpilot

Jade was fantastic from start to…

Jade was fantastic from start to finish. She kept me well informed and never rushed me off the phone. Pleasure to deal with :)

Camilla · 7 October 2026

★★★★★ 5/5

Trustpilot

Debbie (Mead) is friendly and efficient…

Debbie (Mead) is friendly and efficient but, most importantly, in what can be a stressful experience, just gets things done. I thoroughly recommend her and the Miles and Barr team if you’re moving in the Thanet area. Thanks Debbie 🌟

Stuart · 22 June 2026

★★★★★ 5/5

Google

Naomi is so friendly and helpful. Great advice as well to support us through the moving process. Thoroughly recommend and she will be who I send all my friends too.

Suzanne · 28 August 2026

★★★★★ 5/5

Trustpilot

Maisie is very helpful!

Maisie is our property manager and she’s absolutely great. Even when things are out of her control, she’s compassionate and responsive to us. Grateful for her making renting life easier.

Liam · 24 August 2026

★★★★★ 5/5

Trustpilot

Good people

Property manager Louise is responsive and prompt. I'm really impressed with the level of customer service I have received. I appreciate the humanistic element.

Aston · 25 September 2026

★★★★★ 5/5

Google

Naomi was very lovely and pleasant and showed us around the property we are very interested in the property and we are very how much she is going to help us ☺️

Charlie · 4 August 2026

★★★★★ 1/5

Google

Dreadful. Tried calling the Lettings team at Dover, all afternoon. Left messages for call back. No Calls. Dover Sales said all Lettings were from Folkestone. 'Phoned Folkestone. They said there are no lettings Offices and all run from Head Office which the public can't call. Then discovered it's all done from Home Working which is why the Lettings numbers don't respond. Tried E Mailing. No response. These people are truly dreadful.

Graham · 18 September 2025

★★★★★ 5/5

Google

I’ve recently been viewing properties with a sales agent named Maddy and I can honestly say she’s been an absolute pleasure to work with. From the very first viewing her bubbly and enthusiastic personality made the whole experience so much more enjoyable. She clearly loves what she does and it shows. She was extremely professional, knowledgeable about the properties, quick to answer any questions, and always well-prepared. Her upbeat energy was appreciated as looking for a new home can sometimes be disheartening so I really appreciated how she balanced being friendly and approachable while also being clear, honest and efficient. If you’re looking for an estate agent who brings both energy and expertise, I’d highly recommend Maddy. Thank you for all of your help!

Kayleigh · 12 June 2025

★★★★★ 5/5

Trustpilot

I am extremely pleased with the prompt…

I am extremely pleased with the prompt and helpful attention we have been given by Miles and Barr in both letting and in sales. We have been with the same agent for over 20 years and Charlotte Dyer has most efficiently and expertly managed our properties for well over a decade. I have always been impressed by Charlotte’s professionalism and kindly manner. Although we may not have the largest portfolio, I could not wish for a better service or more pleasant, helpful and effective staff.

Karin · 29 July 2026

★★★★★ 5/5

Trustpilot

I spoke to Gracie this morning…

I spoke to Gracie this morning regarding an issue we have with a garage door at our rental property. She was kind and courteous and dealt with the matter very efficiently. Very impressed. Russell

Russell · 15 July 2026

★★★★★ 5/5

Trustpilot

Brilliant Communication

Louise Dayley was exceptionally helpful and easy to reach for reassurance and information regarding sale of property to Tenants. I would go so far as to say She held the whole process together

Stephen · 16 July 2026

★★★★★ 5/5

Trustpilot

Louise at Miles & Barr has made the…

Louise at Miles & Barr has made the process of buying our first home so much easier. They were really helpful from the moment we found a property with them, and whenever they had a property that matched what we were looking for, they always let us know. They worked around us throughout the whole process, and Louise has kept us updated from the moment we placed our offer.

Ellie · 30 September 2026

★★★★★ 5/5

Google

I mainly deal with Ross Newman who works alongside a team of agents who I find hardworking, friendly and very helpful. I commend Ross for his strong leadership, commitment and sound judgment. He's always ready to lend a helping hand no matter how small the issue is. I think Ross and his team is one of the reasons why Miles & Barr is the best estate agent. Keep up the good work!

Debbie · 17 August 2025

★★★★★ 5/5

Trustpilot

Debbie T has been an absolute joy from…

Debbie T has been an absolute joy from start to finish of our house purchase! She’s incredibly knowledgeable, always on hand with brilliant advice (and the occasional agony aunt session!) and has been fantastic at keeping us updated and chasing things along. She’s a pleasure to speak to and has made the whole process feel so much easier. A real credit to Miles & Barr, thank you, Debbie! ❤️

Lauren · 23 September 2026

★★★★★ 5/5

Trustpilot

The team at miles and Barr have been…

The team at miles and Barr have been very helpful and Abigail Mantel has been very helpful with the selling of my house

Nigel · 16 September 2026

★★★★★ 5/5

Google

We began working with Miles & Barr after working with another estate agent for 18 months, during which time 3 agreed sales fell through. We were immediately impressed by their professionalism and attention to detail, which were in stark contrast to the other estate agent. Miles & Barr found us 2 serious buyers within the first 9 days, we accepted one of the offers, and we have just completed the sale. The whole process was very smooth and we were kept informed of every development. In particular I'd like to thank Emily S and Sam F for their help and advice throughout the process. They really helped to make it as painless as possible, and to ensure that the sale progressed smoothly and quickly. Thanks to everyone in the Miles & Barr Folkestone office - you are highly recommended!

Stephen · 17 May 2025