Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thankyou to the team at Acorn in Rainham Kent for their top class and efficient service. The photography, video tours and the marketing, and the multiple viewings went very well with constructive feedback. I had an offer from the viewings and accepted in record time. Sales progression was led by Josh who always kept all parties informed to minimise bottlenecks and ensure a swift completion.
I can’t recommend you guys enough and wouldn’t hesitate to use again in the future!
10/10 Top marks to Mark Sugarman and TeamPositiveResponsiveness, Professionalism
MARK · 12 November 2021
Agent replied · 11 November 2024
Thank you MARK for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Rainham team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI am a buyer and, having experienced the customer services (or lack thereof!) of a number of estate agents in the Medway area over the past few weeks I can, hand on heart, say how impressed I have been with Acorn's professionalism. Mark Sugarman who I dealt with is clearly driven to obtain the best possible outcome for his clients. Whilst my offer on the property he was marketing was ultimately unsuccessful for me he obtained the best outcome for his client and kept me fully informed of the process along the way. When I come to put a property on the market I will be using Acorn!PositiveResponsiveness, Professionalism
Jasmin · 12 November 2021
Agent replied · 11 November 2024
Thank you Jasmin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mark and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe would like to thank Acorn in Rainham Kent for their helpful and seamless service, from Scott who came and valued the house and advised on the best way to promote the sale. The photography and the marketing, and the block viewing which went very well. We had 4 offers from the viewings and accepted an offer in under 7 days. Our liason was Josh who dealt with any queries arising from the sale and kept us informed of proceedings, everything was dealt with efficiently.
Thank you Acorn.PositiveProfessionalism
John · 12 November 2021
Agent replied · 11 November 2024
Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Scott and Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLovely helpful staff, Mark, Lauren, Remmi and the team were great
Joanne · 12 November 2023
Agent replied · 11 November 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
★★★★★ 4/5
GoogleI would like to say a big thank you to the entire team at Acorn in Rainham. Infact, there were some delays in my purchase but through their professionalism the job was done eventually. Above all, these guys were able to find me a tenant in no time after completion. Mark, Jamie, Abigail, Molly and the rest , I say well done and keep up the good work. KING K BOSSMAN
King · 12 November 2022
Agent replied · 11 November 2024
Thank you Mr Bossman for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Rainham team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe used Acorn, Rainham for both sale and purchase and we would recommend to anyone. Their approach was personalised and professional throughout and we had a very good experience, the team are all committed and knowledgeable. If we ever need to use estate agents again this will be our choice of agent.
Matt · 17 December 2023
Agent replied · 11 November 2024
Hi Matt & Kim, thank you so much for your kind words and for recommending us! We're thrilled to hear that you had a great experience with our team at Acorn, Rainham. Should you ever need our services again, we'll be more than happy to assist you.
★★★★★ 5/5
GoogleMy first time selling a home made really simple by Scott, Will and leah. Fantastic service getting my home on the market in a couple of days and sold within the week for above the asking price! They really made me feel at ease during the covid restrictions showing people around and have gone above and beyond in helping me sell my home. I definitely recommend them! Thank you guysPositiveResponsiveness, Quality, Professionalism, Value
Danielle · 12 November 2021
Agent replied · 11 November 2024
Thank you Danielle for leaving us a 5* review. We are really happy that you were pleased with the service you received from Scott, Will and Leah. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAbsolutely fantastic customer service by Abigail Cantrell throughout our customer journey with Acorn Estates.
She is very approachable and professional at all times.
It has been a real pleasure to work with Abigail and we look forward to expanding our business with her.
We wish Abigail every success with Acorn Estate agents- she is a true asset to the company.
Regards
Mr H Walia
Deep · 24 November 2022
Agent replied · 23 November 2024
Thank you Deep for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Abigail and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAbsolutely fantastic customer service by Abigail Cantrell throughout our customer journey with Acorn Estates.
She is very approachable and professional at all times.
It has been a real pleasure to work with Abigail and we look forward to expanding our business with her.
We wish Abigail every success with Acorn Estate agents- she is a true asset to the company.
Regards
Mr H Walia
Deep · 12 November 2022
Agent replied · 11 November 2024
Thank you Deep for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Abigail and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI come here to thank Acorn Rainham Estate agents / Katie, for their attention. Unlike all other real estate agents, she always sent me the houses according to the characteristics I informed. I've seen that this attention is very rare here and that's why I thought this review was important.
Ramon · 17 December 2023
Agent replied · 11 November 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 4/5
GoogleFrom the moment I saw the property Kieran has been polite, friendly, helpful. I have always had pleasant interactions with everybody i speak to and they have all given me great customer service.
Big · 12 November 2023
★★★★★ 5/5
GoogleSo far I’m impressed with Acorn. My house had 6 views and 4 offers on the first day, The photos and virtual tour were very good and communication has been excellent. I’ve found them friendly yet professional. They handled all the viewings on my behalf with appropriate COVID safe measures. We are at the beginning of this journey but I’m confidant they will be supportive throughout.PositiveResponsiveness, Professionalism
Valerie · 12 November 2021
Agent replied · 11 November 2024
Thank you Valerie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Rainham Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleKieran T. Acorn have been very helpful and proactive in my property search.
Toby · 16 February 2026
★★★★★ 5/5
GoogleCould not have wished for a better company to negotiate and administer the sale of my property.
All staff were very professional in every aspect from start to finish, and Acorn was the only company to predict the correct selling price.
Ian · 12 November 2023
Agent replied · 11 November 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleThanks to mark and the team at rainham for helping us buy our new house. Excellent service and very helpful . When our buyers pulled out mark and the team managed to keep hold of the property we were buying. We would definitely use them again. Thanks 👍 …
Darren · 27 November 2024
★★★★★ 5/5
GoogleThis estate agent practically took me by the hand and walked me through the process, giving me impartial advise all the way. Overall it was a good experience, very professional and always clarifying my concerns swiftly. If you are looking for an estate agent with no strings attached then look no further.
Ekundayo · 12 November 2021
Agent replied · 11 November 2024
Thank you Ekundayo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have to say that I feel that Acorn have gone above and beyond to keep my sale on track. Special mention for Mark, whos' persistence paid off to the benefit of all involved :)
Asbestos · 12 November 2022
Agent replied · 11 November 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mark and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSo grateful for Mark & Abbie. I was purchasing a house from their seller and they were so supportive and informative. My solicitor lacked communication and they were there for me every step of the way. No question was a silly question as a first time buyer! Thank you so much
Emma · 12 November 2023
★★★★★ 5/5
GoogleExtremely helpful and friendly service from Elycia when looking to rent
Abigail · 17 March 2025
★★★★★ 5/5
GoogleFound the staff to be friendly and polite. Kept me informed at every stage of the process. Would definitely use them again.PositiveResponsiveness, Professionalism
Dawn · 12 November 2021
Agent replied · 11 November 2024
Thank you Dawn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHighly recommend Acorn, excellent customer service all the way through.
Tim · 12 November 2022
Agent replied · 11 November 2024
Thank you Tim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe brought a property through Acorn and found Josh in particular very responsive and knowledgeablePositiveResponsiveness, Professionalism
Neil · 12 November 2021
Agent replied · 11 November 2024
Thank you Neil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Troy · 15 February 2024
Agent replied · 11 November 2024
Hi Troy, thanks so much for rating us!
★★★★★ 1/5
GoogleRating only, no written review.
Kayleigh · 12 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.