Every review we hold for the Kensington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA very positive letting experience…
A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.
Richard · 1 April 2022
Agent replied · 21 February 2024
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
★★★★★ 5/5
TrustpilotProfessional team
Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.
Kin · 15 March 2023
Agent replied · 21 February 2024
Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat experience with Krystal and…
Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process
Rosie · 7 July 2023
Agent replied · 21 February 2024
Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 21 February 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional and friendly staff
Professional and friendly staffVery good communication
Mr · 20 December 2023
Agent replied · 21 February 2024
Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
GoogleProfessional service from promptly arranging the viewing to following up on the paperwork, always responsive. Highly recommended.
Vasilios · 22 February 2023
Agent replied · 22 February 2024
Thanks Vasilios, we appreciate you taking the time to leave a review here with the community and its great to see your five star rating. Great to know we are responsive too. Thanks!
- David M, B&R
★★★★★ 5/5
TrustpilotIt was a great easy experience
It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.
Turki · 30 March 2022
Agent replied · 21 February 2024
Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 21 February 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 21 February 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 21 February 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 21 February 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
GoogleVery professional yet personal service, they were very quick to help with my rental process and organise all the documents required. They're always accessible and quick to reply.
Bonnie · 22 February 2021
Agent replied · 22 February 2024
Thank you Bonnie, we are glad to hear you had such a positive experience with our Kensington lettings agents, we do strive to make everything as quick and painfree as possible. Thanks for the five stars which is appreciated.
Best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Pietro · 10 March 2023
Agent replied · 21 February 2024
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
★★★★★ 5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Cathleen · 3 August 2023
Agent replied · 21 February 2024
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
★★★★★ 1/5
TrustpilotWorst agents I have ever dealt with…
Worst agents I have ever dealt with !!!!!!! CHECK ALL THEIR BAD REVIEWSUtter lies and misleading info from two members of their staff, didn't follow GDPR procedures so I am worried what happens with my data, and when I spoke with their lettings director Mark what a utterly rude, belligerent man!!This is why the Government are banning letting fees from 01 June
Darren · 7 February 2019
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 21 February 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 21 February 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 21 February 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 21 February 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI can highly recommend this agent. Excellent help from both Cameron and Brett
Salar · 22 February 2022
Agent replied · 22 February 2024
Thank you Salar, we're delighted to hear you had excellent help from our Kensington lettings team. Thanks also for the five star rating which is appreciated.
best regards, Emily Taylor, BR
★★★★★ 5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Sue · 26 October 2020
Agent replied · 21 February 2024
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Lisa · 18 November 2022
Agent replied · 21 February 2024
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
★★★★★ 5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
Linda · 31 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
