Trusted Agent profile · Kensington
★★★★★
516 reviews across 2 platforms
5 Thackeray Street, Kensington, W8 5ET
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Kensington, at 5 Thackeray Street, is rated 4.5 out of 5 across 516 reviews on two platforms, including 78 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Benham and Reeves Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington.
Every review we hold for the Kensington office, from every platform, shown as written. First names only.
5/5
TrustpilotDinesh was really helpful and the…
Dinesh was really helpful and the communication was great throughout the entire process.
Thank you very much for your five star rating. We're pleased to hear that you've had a great service experience from Dinesh in our SE London sales team. - Emily, B&R
5/5
TrustpilotSmooth process
Jomar is pretty nice.And he got Smooth process; good service; high efficiency
Hi Haojin, thank you for telling us you've had such a great lettings experience with us, Jomar and our Canary Wharf branch are very pleased to hear this. Thank you for the five star rating too, it's appreciated.- Emily, B&R
5/5
TrustpilotMoving out
Kayleigh Weston (MARLA) and Raj were helpful for arranging my checkout.
Thanks very much for sharing a five star rating here, Kayleigh in our property management team is very pleased to hear you've had a good service experience with us, this is encouraging feedback.- Emily, B&R
5/5
TrustpilotMy experience with Benham & Reeves in…
My experience with Benham & Reeves in both renting and purchasing a property is superb. The agents are very helpful, professional and responsive giving useful advice fit for our needs and follow up our requests promptly. Highly recommended.
Thank you May, it's great to hear are met your service expectations and were able assist you with buying and letting a property. We are glad you have benefited from our expertise. Thanks for sharing a five star rating here, we appreciate your custom.- Ruth, B&R
5/5
TrustpilotB&R deliver excellent rental services
Thank you Igor, we appreciate this ackowledgment of our service to you. Thanks for your custom. - Emily, B&R
5/5
TrustpilotPrompt and efficient service to matters relate to letting and tenancy
Prompt and efficient service for rental, dealing with mates affecting the tenants and flat that need rectification. Timely repairs and replacement of furnitures etc .
Hi Fook Kow, many thanks for your kind feedback here, we're very pleased to hear you are finding the lettings and property management service prompt and efficient, thank you for your custom.- Ruth, B&R
5/5
GoogleI've used Benham and Reeves to let my apartment for nearly 20 years. Their Letting service is excellent and their local knowledge and reputation leads to a ready supply of first class tenants. The Management Service is very efficient for both tenant and landlord; the quality of maintenance and staff are first rate-I have complete confidence in them. The record keeping is prompt and accurate. I would not hesitate to recommend their services.
Thanks Andrew, its kind of you to give your feedback here and we're really glad to know our lettings service has been consistent for so long, we do always try our best to maintain it. Thanks for rating us with five stars, that's much appreciated. Emily Taylor, B&R
5/5
TrustpilotBravo Abbas - and Thank You!
This rating relates to my experience and cooperation with Mr. Abbas Efir. Abbas takes care of my property issues as if they were his own. He proactively spots and resolves problems. His knowledge is thorough and help - invaluable. Thank you!
Thank you Olga, we are very appreciative of you recognising Abbas for his property management skills and knowledge. We know how important this is for landlords and tenants and are glad you are benefiting from his invaluable help. Thank you for your continued custom.- Emily, B&R
5/5
Trustpilotcustomer from oversea，thanks for Dele Lawal
As a customer from oversea，there were loads of difficulties to overcome. And I am really really thankful of Dele Lawal. Thanks for your help.
Hi Yougian, we're very glad to hear you've felt well looked after by Dele and that you've been abe to benefit from his lettings expertise. We appreciate you taking the time to give feedback and for sharing a five star rating here, thank you.- Ruth, B&R
5/5
TrustpilotChris is very great!
Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.
Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R
5/5
TrustpilotDele Lawal from B & R has served with a…
Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.
Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R
5/5
TrustpilotFrancesca Sapiano did a terrible job as…
Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024
Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R
5/5
TrustpilotExemplary Service from Bentham & Reeves to manage…
We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.
Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R
5/5
TrustpilotFantastic service
Fantastic service! Tanya and the team have alsways been friendly and very helpful
Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R
5/5
Trustpilotamazing service...thanks to Brett
amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly
Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R
5/5
TrustpilotThomas at Beaufort Park has been…
Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !
Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R
5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
5/5
GoogleB&R is like painkiller for landlords.
Hi Sutee, we're thrilled to see your feedback here, we are very pleased to know we are taking the pain out of the lettings process for you as a landlord. We appreciate your support and continued custom with Benham and Reeves. - Ruth, B&R
5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Benham and Reeves Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington.
