5/5
Strong Recommendation
Aaron and his team in Kensal Rise have managed the rental of my property for many years and are very professional and reliable. I would highly recommend them.
Trusted Agent profile · Kensington and Chelsea
★★★★★
1,067 reviews across 2 platforms
141 Ladbroke Grove, North Kensington, W10 6HJ, Kensington and Chelsea, W10 6HJ
Winkworth's office in Kensington and Chelsea, at 141 Ladbroke Grove, is rated 4.0 out of 5 across 1,067 reviews on two platforms, including 184 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
Strong Recommendation
Aaron and his team in Kensal Rise have managed the rental of my property for many years and are very professional and reliable. I would highly recommend them.
5/5
I am absolutely thrilled with the exceptional and highly personalised service I received from the team. Jason made my experience finding a new home less stressful and enjoyable. He knew exactly what I wanted without me having to say. I couldn’t be happier with the whole process!
So happy to have helped you find your perfect home . It was my absolute pleasure. Best wishes Jason
5/5
Professional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Thank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Great for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
5/5
First Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
With thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Great service from Jason and the team at Winkworth North Kensington... once again! Unlikely to go anywhere else for letting my properties in the area. Good work folks!
Thanks Dave ! As always -great working with you . The entire team are delighted we could help . … More
1/5
If only we could give a 0 score.
If only we could give a 0 score. Worst letting agent we have ever had the misfortune of coming across. No communication, no call backs, no explanations and no assistance. Avoid
5/5
Dan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
Shaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
5/5
Excellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
5/5
Kensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Winkworths
Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
Avoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
A Stellar Experience
A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!
5/5
Kiren was unbelievably helpful, knowledgable, cheerful and communicative when it came to selling my flat. I recommended her to several neighbours afterwards who have also used her services. She even took the trouble to suggest properties for sale for me, even though I was moving out of the area! She lives, sleeps and eats property and is thoroughly pleasant to do business with.
Thank you Anna for the amazing review, very kind words that we really appreciate. Kiren and the team at North Kensington
5/5
Lauryn is a great asset to the company…
Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company
5/5
Kiren at Winkworth is the best! I've been working with her first for rentals, then for sales, for 6 years. When it was finally time to sell, it was less than 2 months between putting the house on the market and completing on the sale. She's a great pleasure to work with.
Ah thanks Lucy , it was my pleasure . Best wishes Kiren x
1/5
I have had a horrible experience with…
I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.
Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington
5/5
Jason was more than helpful in finding me a place. He was extremely honest, upfront, and was able to find me a great apartment that fit right in my price range. He was extremely communicative and easy to reach to answer any of my questions at all times. Jason made the hell of finding a place so much easier.PositiveResponsiveness, Professionalism
Thank you Joe for the lovely review. Jason and the team at North Kensington
5/5
Exceptional services
Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Proper lettings
We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.
Thank you very much for the excellent review.
5/5
Very happy with Jason and his team. They were spot on with the valuation of the flat I am renting in W10. Always kept me in the loop. New tenants were found quickly and they have turned out to be a perfect match for the property. I couldn't be happier. Thank you.
Thank you so much for the lovely Review Gerry - we genuinely felt that these tenants were the perfect match for your property, it was a delight working with you ! Jason
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