5/5
TrustpilotGreat Agency
Victoria was great all the way through our purchase, wouldn't hesitate to recommend this agency. Thank you for great communication and your professionalism throughout.
Trusted Agent profile · Kensington and Chelsea
Strutt & Parker Notting Hill reviews in Kensington and Chelsea
★★★★★
669 reviews across 2 platforms
303 Westbourne Grove, London, W11 2QA, Kensington and Chelsea, W11 2QA
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Kensington and Chelsea, at 303 Westbourne Grove, is rated 4.6 out of 5 across 669 reviews on two platforms, including 227 Google reviews rated 4.9.
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Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleSian was brilliant, very helpful and always quick to help us with whatever we needed
5/5
GoogleCharlotte was an absolute treat to work with. Helped us get our dream flat, and had our best interest at heart. She’s fantastic at her role, and as a special favor let us view our new flat on the weekend which meant a lot. Extremely professional and very responsive. Thank you Charlotte!
5/5
TrustpilotGina & Rosanne were fantastic…
Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property. The process was challenging towards the end but Gina worked very hard to make everything work. We have settled in at the new home and it’s fantastic. Thank you Strutt & Parker.
5/5
TrustpilotHighly Recommended
Gina was a pleasure to work with, the sale of our property became a real partnership. She was friendly and professional throughout the whole process and was very well informed about our property. She was 100% committed to selling our house and never gave up. We would absolutely recommend her to any family of friends.
1/5
TrustpilotThis company ROBBED us
This company ROBBED us. The Solicitors are complicit in taking advantage of pensioners. Do not trust them, The owner Anne Macdonald who is wealthy and owns a hotel took the stove that was advertised in the brochure. She stripped off mirrors in the bathrooms leaving exposed hot wires. Such greed on the part of owner and solicitors is disgusting. We are trying to go to the police because no one will correct this and undisclosed roof issues, mold, and numerous lies. If anyone can help us on how to proceed we would appreciate. In addition we paid $40,000 over asking and we feel violated like being raped. The greed is astounding. They all drive fancy cars and lie to your face. Avoid Suzanne Moss and Kerry Grant because they will not get back to you to help return a stove in their brochure and the mold is making us sick. Avoid at all costs. I hope we can get arbitration but the greed is so deep. Sad.
5/5
GoogleRefreshing to be able to share such a great experience when looking to rent an apartment. Strutt & Parker NH and particularly Charlotte really went the extra mile and she really understood what I was looking for and seemed like she genuinely cared. Which from my experience is rare!!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotVictoria Rose was great to work with
Victoria Rose was great to work with, regularly updated us on progress and chased things up on our behalf. We have been impressed at how organised strutt and Parker were in terms of organising viewings, grouping them for convenience and following up on queries raised in viewings. I would recommend strutt and Parker.
5/5
TrustpilotMy experience with Strutt and Parker
My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!
5/5
GoogleOlivia was an absolutely first class Agent to work with. She made the protracted sale process as painless as it can be. She was very professional and poised at every stage of the process. I couldn't recommend her enough. S&P are undoubtedly the strongest team in Notting Hill. I wouldn't sell a property with any other agent.
5/5
GoogleSis has been really wonderful in helping us rent a house - thank you!
5/5
TrustpilotStrutt & Parker are brilliant!
Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!
1/5
TrustpilotViewed a property with them and offered…
Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.
5/5
GoogleFred is wonderful, helpful, responsive, always positive and pleasant to deal with. Excellent service from him and he provided me a very convenient renting experience.
5/5
TrustpilotMy experience with Ed over my property…
My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.
5/5
TrustpilotWe recently bought a property marketed…
We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.
5/5
TrustpilotThe sale of my property was handled well
The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!
5/5
GoogleFarouk Bey showed me a couple of flats in Notting Hill during my flat hunting. He was very reliable and immediately got what I was looking for. He is an approachable agent who also inspires trust (very few estate agents can genuinely do that!).
Agent replied · 24 October 2024
Hi Elina, thank you for your review! We are so glad you had a great experience with Farouk and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleI was supported by Sian Merrilees from the very beginning for renting an apartment, she made the process very quick, efficient, and highly professional. Thank you so much, Sian!
5/5
GoogleWe worked with Charlotte who was very quick to respond to any queries or questions we had about the property and she went well above and beyond what you would normally expect. Great service, kept us well informed, and very happy we ended up using them.PositiveResponsiveness, Professionalism
5/5
TrustpilotGina is one in a million
Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue
5/5
GoogleSian was great! Very happy with her work finding our flat.
5/5
TrustpilotHouse Purchase …
We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.
5/5
GoogleMy experience with Strutt & Parker and especially with Eleanor was simply perfect. She has been very precise and professional. I would like to recommend working with her and the agency for your house/flat searchPositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Strutt & Parker Notting Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
