Strutt & Parker Notting Hill reviews in Kensington and Chelsea

★★★★★ 5/5

Google

We worked with Annabel to find a rental property and couldn't have asked for more - proactive, responsive and so engaged with what we were looking for in a home. She was so helpful throughout the viewings we did, both being able to answer all our questions on the property and location, but also listening to our concerns and then making sure that subsequent viewings hit the mark. It made the whole process so easy and painless and made the experience so much better then anything we'd had before!

Jasper · 2 April 2026

★★★★★ 5/5

Google

Annabel Hughes from Strutt & Parker, Notting Hill has been the most exceptional Associate that I have had the pleasure of being looked after for the last year of renting with Strutt & Parker. She has gone above and beyond to help me source a new rental- ensuring that every requirement that I need to call a rental a home is thought of in the search- not an easy task for London! Thank you again for all of your outstanding support it is so appreciated in what can be such a stressful time finding a new home.

Alix · 19 March 2026

★★★★★ 5/5

Google

Annabel has been incredibly helpful throughout my apartment search. She consistently shares some of the best properties I’ve seen! And far better than anything I’ve come across myself, even after checking Rightmove daily. What really stands out is her responsiveness and judgment and how she goes out of her way to help clients. She’s quick to arrange viewings, thoughtful in her recommendations, and has been a steady source of guidance and advice throughout the process. It’s rare to feel like you have someone genuinely on your side in a search like this. As someone moving to London for the first time (and having dealt with real estate in over 10 countries, including New York) this has been one of the most positive experiences I’ve had. I’m still searching, but I’ve decided to focus solely on working with Annabel going forward. Highly recommend.

Binji · 19 March 2026

★★★★★ 4/5

Google

After looking for a few weeks for a new rental in London my wife and I been contacted by Annabel who understood our needs straight away and helped us find the perfect place that ticked all the boxes. Annabel has been great, she has communicated with us very well in the whole process of visiting and securing the property. While something did not go as planned on the day of handover, the Strutt and Parker Operations team was on hand and supported us. Things can and do go wrong and it’s how they are handled and the team did great. Perhaps stronger internal checks and communication is the opportunity for the company overall BUT it was a lovely and very caring gesture when Annabel, back from her time away called personally to apologise. I would definitely recommend Annabel as she knows her job and understands your needs.

Lilian · 16 January 2026

★★★★★ 5/5

Google

We recently went through the rental process for a property with them, working closely with Annabel, and we couldn’t be happier with the experience. From day one, she was professional, clear, responsive, and incredibly supportive throughout the entire process. Everything was handled smoothly and efficiently, which made it feel easy and seamless. We would wholeheartedly recommend them, and a special thank you to Annabel for her outstanding work!

Guillermo · 2 April 2026

★★★★★ 5/5

Google

Miles Meacock of Strutt Parker was recommended to us by a friend, and we are very grateful for it. Miles was professional, honest and kind, and very understanding of our needs as sellers. He went above and beyond, as did his wonderful colleague Ellie. Thanks to their efforts, we sold our house in a most timely manner, in a difficult market. We would certainly go to him again if need be.

Antonia · 16 January 2026

★★★★★ 5/5

Google

Annabel was amazing! She was the first agent in London to actually listen to what we were looking for and was incredibly accommodating to our needs. She showed us two great properties, gave us helpful things to think about, and was really professional with excellent communication throughout. Although we ultimately found another flat, we would absolutely use the agency again and recommend it to friends!

Fiona · 16 February 2026

★★★★★ 5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

★★★★★ 5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

★★★★★ 5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

★★★★★ 5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

★★★★★ 5/5

Google

We couldn’t have asked for a better estate agent. From start to finish, Liv was incredible; patient, thoughtful and always one step ahead. She constantly kept an eye out for other options for us, while giving us the space we needed to …

Louise · 16 January 2026

★★★★★ 5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

★★★★★ 5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

★★★★★ 5/5

Google

I started my search for a new rental on Saturday night and by Monday 2pm had seen the perfect place and secured it. Annabel was outstanding; proactive, responsive, and thoughtful. Made the process easy and I would totally trust her to handle future searches.

Alex · 10 December 2025

★★★★★ 5/5

Google

We had an excellent experience working with Joe Mariutto and the team at Strutt & Parker. From start to finish, Joe was professional, responsive, and incredibly thoughtful in guiding our family through the process. He combined deep market …

Emilie · 16 January 2026

★★★★★ 5/5

Google

Annabel was great! Was super nice and responsive and showed us some great properties in comparison to other companies. Will be in touch to see what else comes available to work with her!

Natalie · 16 February 2026

★★★★★ 5/5

Google

Strutt and Parker (Joe and Ellie in particular) have been remarkable. They did an amazing job is selling my flat in a difficult market to a nervous buyer. I was surprised again and again at how hard working, honest, efficient responsive and professional Joe was. I have been recommending Joe to all my friends and colleagues. I have had some bad experiences with other agents in the area - don't take the risk, go with these guys!! I would use them again without hesitation.

Atty · 1 October 2025

★★★★★ 5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

★★★★★ 5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

★★★★★ 5/5

Google

Liv was fantastic to work with, super proactive, responsive, and professional throughout the purchase. She made the process smooth and stress-free and we’re delighted with our new home. Highly recommend!

Siobhan · 16 February 2026