Trusted Agent profile · Kensington and Chelsea

Strutt & Parker Notting Hill reviews in Kensington and Chelsea

4.6

★★★★★ Excellent

705 reviews across 2 platforms

303 Westbourne Grove, London, W11 2QA, Kensington and Chelsea, W11 2QA

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Strutt & Parker's office in Kensington and Chelsea, at 303 Westbourne Grove, is rated 4.6 out of 5 across 705 reviews on two platforms, including 259 Google reviews rated 4.9.

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4.9 / 5

259

Reviews on Google

This office

Trustpilot logo

446

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

Many thanks to Annabel for her fantastic assistance. She was both professional and efficient, and found us some excellent rental properties that suited our budget. I wish everyone could have such an agent!

Evzen · 15 May 2026

Agent replied · 15 October 2026

Thank you, Evzen, for your wonderful feedback! We're thrilled to hear that Annabel provided you with fantastic assistance and found excellent rental properties that suited your budget. Your kind words about our service and Annabel's professionalism mean a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

5/5

Google

This summer, we had the pleasure of working with Annabel and Matt on a rental project in Notting Hill. Annabel introduced us to a flat that far exceeded our expectations and, in a highly professional and responsive manner, expertly guided us through tenant validation and contract negotiations. We truly enjoyed the time spent together, and we wholeheartedly recommend Strutt & Parker Notting Hill Estate Agents to anyone looking for outstanding service!

Greg · 15 June 2026

Agent replied · 15 October 2026

Thank you, Greg, for your wonderful review! We're thrilled to hear that Annabel and Matt provided you with outstanding service and exceeded your expectations during your rental project in Notting Hill. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

I started my search for a new rental on Saturday night and by Monday 2pm had seen the perfect place and secured it. Annabel was outstanding; proactive, responsive, and thoughtful. Made the process easy and I would totally trust her to handle future searches.

Alex · 10 December 2025

Agent replied · 16 April 2026

Thank you, Alex, for your wonderful review! We're thrilled to hear that Annabel provided you with outstanding service and made your rental search so easy. Your trust in us means a lot, and we look forward to supporting you in the future. Kind regards, Strutt & Parker

5/5

Google

Annabel was extremely helpful in my search for a 1bed flat in Notting Hill. She was approachable, accessible and proactive around the search. She went over and above to source alternative off the market options.

Sanjay · 8 October 2026

5/5

Trustpilot

Meena and the team are a genuine…

Meena and the team are a genuine delight to deal with. Their passion for customer service is simply refreshing and I would recommend them wholeheartedly for selling or purchasing a property without reservation

Nick · 14 October 2026

5/5

Google

Annabel was great! Was super nice and responsive and showed us some great properties in comparison to other companies. Will be in touch to see what else comes available to work with her!

Natalie · 16 February 2026

Agent replied · 16 April 2026

Thank you, Natalie, for your wonderful review! We're thrilled to hear that Annabel provided you with great service and was responsive while showing you quality properties. We look forward to supporting you again in your search and appreciate your trust in us! Kind regards, Strutt & Parker

5/5

Google

Strutt and Parker (Joe and Ellie in particular) have been remarkable. They did an amazing job is selling my flat in a difficult market to a nervous buyer. I was surprised again and again at how hard working, honest, efficient responsive and professional Joe was. I have been recommending Joe to all my friends and colleagues. I have had some bad experiences with other agents in the area - don't take the risk, go with these guys!! I would use them again without hesitation.

Atty · 1 October 2025

5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

5/5

Google

Liv was fantastic to work with, super proactive, responsive, and professional throughout the purchase. She made the process smooth and stress-free and we’re delighted with our new home. Highly recommend!

Siobhan · 16 February 2026

Agent replied · 16 April 2026

Thank you, Siobhan, for your wonderful review! We're thrilled to hear that Liv provided you with proactive, responsive, and professional support throughout your home purchase. Your satisfaction is our priority, and we appreciate your recommendation! Kind regards, Strutt & Parker

5/5

Trustpilot

Great Service and

We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.

Michelle · 12 October 2026

5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James · 9 October 2026

5/5

Google

Annabel was incredible - extremely helpful throughout our property search. She found exactly what we were looking for and was always responsive, friendly and easy to work with. We highly recommend her - overall a great experience!

Amelia · 10 December 2025

Agent replied · 16 April 2026

Thank you, Amelia, for your wonderful review! We're thrilled to hear that Annabel provided you with such incredible support during your property search and that you found exactly what you were looking for. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

I dealt with Joe Mariutto for my flat purchase and he was excellent. Throughout the purchase I received great support, quick responses to my many questions, and excellent recommendations for related services. Highly recommend.

Jennifer · 20 December 2025

Agent replied · 16 April 2026

Thank you, Jennifer, for your wonderful review! We're thrilled to hear that Joe provided you with excellent support and quick responses throughout your flat purchase. Your recommendation means a lot to us, and we look forward to helping you again in the future! Kind regards, Strutt & Parker

5/5

Google

We worked together with Annabel to find our new place. She helped us finding the right place and supported each step in a very prompt manner. Thank you Annabel for all support and help!

Ezgi · 17 December 2025

Agent replied · 16 April 2026

Thank you, Ezgi, for your wonderful review! We're thrilled to hear that Annabel provided you with reliable support and helped you find the right place. Your satisfaction is our priority, and we appreciate your trust in our service. Kind regards, Strutt & Parker

5/5

Google

I had an excellent experience working with Strutt & Parker in Notting Hill. Peter was incredibly professional, attentive, and supportive throughout the entire process. He always responded quickly, provided clear information, and made …

Igors · 16 December 2025

Agent replied · 16 April 2026

Thank you, Igors, for your wonderful feedback! We're thrilled to hear that Peter provided you with such professional and attentive support throughout your experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Kind regards, Strutt & Parker

5/5

Google

Dealt with Annabel re. potential lettings. Great service, quick and responsive, thoughtful as to which properties to take me to, honest advice.

Dominic · 16 March 2026

Agent replied · 16 April 2026

Thank you, Dominic, for your wonderful feedback! We're thrilled to hear that Annabel provided you with great service and honest advice while being thoughtful about your property options. Your experience reflects our commitment to customer-centric support and reliability, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

I have recently commenced leasing a property through Strutt & Partner Notting Hill and Sian has been absolutely amazing at every touch point. From the initial enquiry, to the viewing, to organising everything for the lease and move in - Sian has been so incredibly responsive, helpful and friendly. She is without a doubt the best real estate professional I have dealt with in my 17 years of leasing apartments, and am very thankful for all of her help.

Ben · 25 July 2025

1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura · 11 August 2026

5/5

Google

Ellie was fantastic to deal with, her communication and honesty were really refreshing and helped make a very difficult process seem easy!

Lucia · 16 February 2026

Agent replied · 16 April 2026

Thank you, Lucia, for your wonderful feedback! We're thrilled to hear that Ellie provided you with fantastic support and that her honesty and communication made a difficult process feel easy. Your experience reflects our commitment to customer-centric service, and we look forward to serving you again in the future! Kind regards, Strutt & Parker

5/5

Google

We have had the most amazing experience with Annabel and are over the moon about the rental home she has found for us, almost magically pulled out of nowhere and matched to our requirements. She has been diligent and responsive, friendly and a delight to work with. Thank you, Annabel!

S · 15 July 2026

Agent replied · 15 October 2026

Thank you for your wonderful review! We're thrilled to hear that Annabel provided you with such amazing service and found a rental home that perfectly matched your requirements. Your kind words about her diligence and friendliness truly reflect our customer-centric approach, and we appreciate your trust in us. Kind regards, Strutt & Parker

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