Trusted Agent profile · Kensington and Chelsea
★★★★★
669 reviews across 2 platforms
303 Westbourne Grove, London, W11 2QA, Kensington and Chelsea, W11 2QA
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Kensington and Chelsea, at 303 Westbourne Grove, is rated 4.6 out of 5 across 669 reviews on two platforms, including 227 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleCharlotte Hewitt and the lettings team have been fantastic. Great general market advice and guidance and also professional and personable in matching the right tenant to the property. Highly recommended !
Hi Sophie, thank you so much for your feedback. We will certainly pass your comments on to Charlotte. Best wishes, Strutt & Parker
5/5
GoogleI rented a property via Strutt and Parker. Charlotte Hewett, the agent handling it, was the most pleasant and professional agent I have ever dealt with. All the paperwork was completed within a matter of days and she answered any queries afterwards promptly.
Hi Gurdial, thanks very much for your review. We're glad Charlotte was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
5/5
GoogleSian and the S&P team have been amazing to work with! Took the stress out of the whole process and helped us find a stunning flat. Would highly recommend.
5/5
GoogleCharlotte Hewett was amazing in assisting us with our property hunt and closing the deal. Rest of the team are also all very professional. Highly recommend.
5/5
TrustpilotI would give Victoria six stars if I…
I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.
5/5
GoogleI had a faultless experience when renting through Strutt & Parker. Charlotte was exceptionally insightful when helping me choose the right property and helped guide me through the various negotiations. Thanks again!PositiveResponsiveness, Professionalism
5/5
GoogleI used them to sell a property which in the end I rented, always through them. I found members of both teams very professional with great communication skills and mostly honest and clear. I would highly recommend using S&P Westbourne Grove both for sales and rentals.
5/5
GoogleReally impressed with the professionalism and responsiveness of Felicity Paye and the team. I have now rented two properties through this office and each team I've worked with has been v helpful and solution oriented. Felicity, Charlotte, Daniel- all great. Highly recommended.
5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
5/5
GoogleI had such a great and professional experience with John Quinn from S&P. He helped to make the whole process as smooth as possible, kept great communication with me and was very helpful. I would highly recommend. Thankyou John!
Hi Bella, thanks very much for your review. We're glad John was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleGreat experience and my agent Sian M. was very helpful thought out the entire process
Hi Paul, thanks very much for your review. We're glad Sian was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
5/5
GoogleThe whole process was smooth and enjoyable. I would highly recommend!
5/5
GoogleHad a fantastic experience searching and finding the perfect property with Fred. Thoroughly recommend. Legend.
Hi Kai, thank you so much for your feedback. We will certainly pass your comments on to Fred. Best wishes, Strutt & Parker
5/5
GoogleWe highly recommend Charlotte as she understands your needs, she wants to make sure that you will love the place, she also is very responsive to any query and is a very nice person.
5/5
TrustpilotVery good experience; recommended.
We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.
5/5
TrustpilotOutstanding service both buying and selling
Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!
5/5
TrustpilotGreat support from The Suffolk Office
We used Sharnie & Sophia from the Suffolk Office to successfully sell our house last year. From the initial visit for the valuation to the completion of the sale they held our hand the whole way through. They were very proactive in selling our house & didn't just wait for the internet & Rightmove to do their job for them.They were most supportive through the whole process & especially the problems caused by Covid-19We are not planning on moving house for many years to come but would use them again in a heartbeat
5/5
TrustpilotStrutt & Parker, Gerrards Cross
Selling your house can be an emotional experience. You need an estate agent that not only knows the local (and national) market trends but can give you great advice. From valuation to the best marketing strategy; from understanding changing market circumstances to interpreting feedback from viewings; and remaining by your side - through the marketing phase to the all important offer; and thereafter during the legalities culminating in exchange and completion.Strutt and Parker, Gerrards Cross achieved all of these for me and I would not hesitate in recommending them if you are thinking of selling your property. J Thomson, Gerrards CrossDecember 2020
4/5
TrustpilotA sterling effort in difficult conditions
We put our wonderful old house on the market in September 2018, just in time for the worst of the Brexit impasse, followed in early 2020 by Covid-19. In these inauspicious market conditions Strutt and Parker worked extra-hard to publicise the house, with features in the Telegraph, The Sunday Times and elsewhere, as well as getting us a free repeat advert in Country Life. The brochure was excellent as was the Matterport 3-D digital survey. Throughout the 2 years it took to sell, they kept us well informed of the market, and the views of potential buyers. We were pleased by the service they provided.
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