Trusted Agent profile · Kensington and Chelsea
★★★★★
588 reviews across 2 platforms
103 Kensington Church Street, London, W8 7LN, Kensington and Chelsea, W8 7LN
Strutt & Parker's office in Kensington and Chelsea, at 103 Kensington Church Street, is rated 4.5 out of 5 across 588 reviews on two platforms, including 145 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
5/5
TrustpilotHamish and Amy made marketing and…
Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.
5/5
TrustpilotWe have bought and sold property in a…
We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.
5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
5/5
GoogleOscar was the best agent we could have ever wished for. Professional, informative, available and genuine. From the first contact, we felt special, and he was always there throughout the process. (Even when we on a Saturday(!) wondered what sofa the previous tenants had, we got the answer within just moments). We cannot recommend Strutt and Parker, and especially Oscar, enough. Quality, professionalism and style.
5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
3/5
GoogleWe dealt with Andy Harris and found him to be friendly, knowledgeable and highly professional. He struck the right balance between the vendor and us as purchasers which made the entire process pain free. We would highly recommend both Strutt and Parker and Andy. 5/5 for both.
5/5
TrustpilotWe felt we were kept informed
We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.
5/5
GoogleEspecially Gabby Gyngell, but also the rest of the team at Strutt & Parker, was very helpful, responsive and professional when we were looking for a property to rent in Kensington. Great service and patience. Thanks!
5/5
GoogleSelling a property can often be more trouble than it’s worth, but luckily this is not the experience we had with Strutt & Parker Kensington. James Boulton-Lea was our primary agent and throughout the process was conscientious, calming and efficient. I would highly recommend using this branch, either to sell or buy.
Hi Kieran, thanks very much for your review. We're glad James was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
5/5
GoogleOscar assisted on my client's relocation search. He was excellent in helping to get our offer accepted and ensuring the property was ready for their arrival from Australia. I wouldn't hesitate referring Oscar and look forward to working with him on future property searches.
Thank you, Lucie, for your wonderful feedback! We're thrilled to hear that Oscar provided excellent support during your client's relocation search and helped get the offer accepted. Your trust in our service means a lot, and we look forward to working with you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotNo nonsense approach
We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.
5/5
GoogleEven though I didn’t end up finding my property through this agency, they were still very helpful and professional. Oscar, our agent, took the time to offer advice and answer questions. I really appreciated it!
Thank you, Charlotte, for your kind words! We're delighted to hear that Oscar provided you with helpful advice and support during your property search. Your feedback is invaluable to us, and we strive to maintain our customer-centric service to ensure a reliable and trustworthy experience for everyone. Kind regards, Strutt & Parker
5/5
GoogleAndy and the team at Strutt and Parker Kensington have been excellent throughout my property sale. Their knowledge of the local market is second to none whilst their database of clients, ability to get people through the door and convert into a sale has been excellent. Strutt and Parker will be my go to estate agent for the future.
5/5
GoogleGeorgie & Gabby are an exceptional team with an expert understanding of the Kensington lettings market. As someone who regularly collaborates with them, I can confidently say they are highly professional and effective. I highly recommend their services to anyone looking to rent in Kensington.
Thank you, Parvez, for your wonderful review! We're thrilled to hear that you find Georgie and Gabby to be an exceptional team with a deep understanding of the Kensington lettings market. Your recommendation means a lot to us, and we look forward to continuing to provide you with our reliable and customer-centric service. Kind regards, Strutt & Parker
5/5
GoogleI can’t recommend more highly the rental team at Strutt and Parker. For over 10 years they have found good tenants that have taken great care of our property. Problems have always been easy to resolve. All in all the team are hard working, efficient and friendly.
Thank you, Vanessa, for your wonderful review! We're thrilled to hear that our rental team has consistently provided you with reliable service and found trustworthy tenants for your property. Your kind words about our hard-working and … More
5/5
GoogleIf you want the gold standard in estate agency then I would strongly advise you use Strutt and Parker. They have an immense range of contacts and selling a house is akin to a military operation - utterly professional and organised. Their …
Ben, thank you so much for your wonderful review! We're thrilled to hear that you found our service to be of the gold standard and that our team, led by James, provided you with reliable and customer-centric support. Your continued trust in … More
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
5/5
GoogleOscar was easily the best agent I worked with in London. Every property he showed me was clearly tailored to what I was actually looking for and he helped me with the process as a first time renter in London. Thanks for the great experience!
5/5
GoogleI recently had the pleasure of working with Rosie & James on a complex transaction in Kensington. It was a reasonably high value transaction and what became apparent throughout the process is that this was not their first rodeo. They thought on their feet, had clever (and pragmatic) solutions to problems and were exceptionally communicative. Sadly, despite values, there are lots of very typical estate agents in Kensington but I can confidently say that Rosie & James stand out from the rest. From a homeowners perspective the communication and knowledge of buyers and area is second to none.
5/5
GoogleRosie was fantastic in helping us during our purchase process. Always available and very proactive in working with both solicitors and the vendors. She played a key role in helping us complete on a flat in W8.
Hi Arthur, thanks very much for your review. We're glad Rosie was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleFor over 20 Years James Gow and his team have helped me both buy and sell properties in Kensington. Property transactions can be extremely complicated and stressful, James has always smoothed the way and made the journey as easy as possible. This is a very good team.
5/5
TrustpilotExcellent communication
I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt & Parker's Kensington and Chelsea office has 588 reviews across two platforms: 145 on Google, 443 on Trustpilot (across the whole business).
Strutt & Parker Kensington is rated 4.5 out of 5 across all 588 reviews, and 4.9 out of 5 on Google from 145 reviews.
Strutt & Parker Kensington, 103 Kensington Church Street, London, W8 7LN, Kensington and Chelsea, W8 7LN.
