Trusted Agent profile · Kensington and Chelsea

Strutt & Parker Kensington reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

580 reviews across 2 platforms

103 Kensington Church Street, London, W8 7LN, Kensington and Chelsea, W8 7LN

Strutt & Parker's office in Kensington and Chelsea, at 103 Kensington Church Street, is rated 4.5 out of 5 across 580 reviews on two platforms, including 145 Google reviews rated 4.9.

Google logo

4.9 / 5

145

Reviews on Google

This office

Trustpilot logo

435

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

We have had a longstanding relationship with the Strutt & Parker Kensington office, especially with the lettings department headed by Georgina Cartwright since 2011. Georgina and her team have consistently been very knowledgeable, professional, responsive, and going above and beyond to provide us with excellent level of care. We have been extremely satisfied with the high quality of tenants they have found for us and with their support as managing agents over the years.

Laily · 16 October 2025

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that Georgina and her team have consistently provided you with knowledgeable, professional, and reliable service since 2011. Your satisfaction with the quality of tenants and the support you’ve received means a lot to us, and we look forward to continuing our customer-centric relationship with you. Kind regards, Strutt & Parker

5/5

Google

Strutt & Parker Kensington was truly outstanding throughout the entire sale process in a challenging market . Their expertise and strategic approach were immediately evident when we first approached them . Their proactive communication, dedication, patience and professional guidance made the whole experience seamless and hassle free. We are very appreciative of their help. Highly recommended !

Bernard · 16 December 2025

Agent replied · 16 April 2026

Thank you, Bernard, for your outstanding review! We're thrilled to hear that our customer-centric approach, proactive communication, and professional guidance made your sale process seamless and hassle-free. Your appreciation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

The team at Strutt and Parker - lead by Greg on my property - were excellent all the way through the process. Key was excellent communication - calls were always picked up or immediately returned. They followed up closely with lawyers on all matters. A steady stream of good quality purchasers were originated. Honest assessment of the bids and detailed info on bidders enabled us to decide who best to go with. All in all a very professional service. Highly recommended.

Mark · 16 November 2025

5/5

Google

I had a great experience renting with S&P! I worked with Oscar Lewington and he was so friendly, flexible, and easy to contact that it made the process so much nicer than I've had at other estate agents! I have no complaints at all :) and have a beautiful new flat! So thank you!

Bethany · 16 September 2025

Agent replied · 16 April 2026

Thank you, Bethany, for your wonderful review! We're thrilled to hear that you had a great experience renting with us and that Oscar provided you with friendly and reliable support throughout the process. Enjoy your beautiful new flat, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

5/5

Google

I frequently work with the team at Strutt & Parker, and have always found them to be super efficient and professional - in particular Andy Harris, who is always helpful and responsive. Thank you.

Katie · 16 February 2026

Agent replied · 16 April 2026

Thank you, Katie, for your wonderful feedback! We're thrilled to hear that you find our team at Strutt & Parker to be efficient and professional, especially Andy. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to support you with quality and reliability. Kind regards, Strutt & Parker

5/5

Google

I have done a lot of business with Strutt and Parker London offices and in particular the Kensington office led by James Gow and his team, Greg Wassell, Rosie Campbell and Andy Harris. They prepare buyers and sellers very well in terms of …

Adam · 16 October 2025

Agent replied · 16 April 2026

Thank you, Adam, for your wonderful review! We're thrilled to hear that you found our Kensington team, led by James, to be hardworking, proactive, and a pleasure to deal with. Your feedback reinforces our commitment to providing … More

5/5

Google

"Collaborating with James Gow, Rosie Campbell, and the team at Strutt & Parker Kensington has been a delight. They are a hardworking and determined group of professionals who share my passion for service. I have had the pleasure of working …

Harry · 16 October 2025

Agent replied · 16 April 2026

Harry, thank you for your wonderful review! We're thrilled to hear that collaborating with James, Rosie, and the team at Strutt & Parker Kensington has been a delight for you. Your recognition of our hardworking and customer-centric … More

5/5

Google

We've been working with the team at Strutt & Parker in the Kensington office for a number of years. All of them have been really helpful especially Rosie Campbell who continues to excel for us.

WPJ · 16 November 2025

Agent replied · 16 April 2026

Thank you for your wonderful review. We're thrilled to hear that our team, especially Rosie, has been so helpful and reliable for you over the years. Your trust in our service means a lot to us, and we look forward to continuing to support you with quality service in the future. Kind regards, Strutt & Parker

5/5

Google

We had a great experience with Gabriella Gyngell excellent customer service and attention to detail. Went above and beyond to help us get the ideal property for us! We are very happy in our new flat Thanks Gabby!

Maria · 16 October 2025

Agent replied · 16 April 2026

Thank you, Maria, for your wonderful review! We're thrilled to hear that Gabriella provided you with excellent customer service and attention to detail in helping you find your ideal property. Your happiness in your new flat means a lot to us, and we appreciate your trust in our team. Kind regards, Strutt & Parker

5/5

Google

I had a great experience when buying a flat with Rosie. I have had many difficult and unpleasant encounters with other brokers but Rosie was super professional, pragmatic, reliable and pleasant to work with. We had zero problems and everything went smoothly.

Maria · 5 September 2025

Agent replied · 16 April 2026

Thank you, Maria, for your wonderful review! We're thrilled to hear that you had a great experience buying a flat with Rosie and found her to be professional, reliable, and pleasant to work with. Your feedback inspires us to continue … More

5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

5/5

Google

Gabby Gyngell was incredible in helping us find our home and genuinely couldn't have asked for a better experience. Super high client service, transparent, great property specs and a seamless process end-to-end. Highly recommend!

Toluwani · 16 October 2025

Agent replied · 16 April 2026

Thank you, Toluwani, for your wonderful review! We're thrilled to hear that Gabby provided you with incredible support and a seamless process in finding your home. Your kind words about our service and transparency mean a lot to us, and we truly appreciate your recommendation! Kind regards, Strutt & Parker

5/5

Google

Greg was excellent - very responsive with arranging viewings, getting information from the seller and overall good guy. Would use S&P and Greg again for the sale, as and when.

James · 16 November 2025

Agent replied · 16 April 2026

Thank you, James, for your wonderful review! We're thrilled to hear that Greg provided excellent service and was responsive throughout the process. Your trust in us means a lot, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

Execellent service as selling agents for our W8 house. The service we received from James Gow and his team was fantastic, highly professional and showed their depth of the market and the sale process from start to finish. From advising us on timing, price and presentation at the start we were able to present the property in its best light to achieve an asking price offer in a difficult market. James led the process up to exchange and completion by keeping all parties up to date on issues and assisting in negotiating solutions acceptable to the buyers and ourselves. This was valuable to keep up momentum on the sale. We thought the information flow was perfect - a whatsapp group with up to date feedback on all viewings, weekly updates and phone calls for the important issues. Overall all our expectations were exceeded - thanks to James, Rosie and the team.

Melanie · 10 November 2023

Agent replied · 9 November 2024

Hi Melanie, thanks very much for your review. We're glad our Kensington team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert · 9 October 2025

5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic · 3 July 2025

5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen · 2 September 2025

5/5

Trustpilot

Going the extra mile for their customers

I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.

Consumer · 24 March 2026

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.

Kellie · 18 March 2026

5/5

Google

S&P Kensington represented the landlord but the team did a great job at supporting me as tenant. They are extremely professional. Oscar Lewington in particular was very helpful and went out of his way to let us in many extra times while we were making up our minds! He was very friendly, kind and helped to even explain the pros and cons of the neighborhoods we were considering! I recommend S&P without reservation!

Salil · 16 October 2025

Agent replied · 16 April 2026

Thank you, Salil, for your wonderful review! We're thrilled to hear that our team, especially Oscar, provided you with such reliable support and service during your search. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

Greg and Rosie were very professional , in a difficult market i felt i was given good advise and not just told to lower the price every week.

JOHN · 16 September 2025

Agent replied · 16 April 2026

Thank you for your kind words, John. We're thrilled to hear that you found Greg and Rosie to be professional and trustworthy in navigating a difficult market. Your feedback reinforces our commitment to providing customer-centric service and … More

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Read Strutt & Parker's Google reviews

Questions about Strutt & Parker Kensington

How many reviews does Strutt & Parker Kensington have?

Strutt & Parker's Kensington and Chelsea office has 580 reviews across two platforms: 145 on Google, 435 on Trustpilot (across the whole business).

What is Strutt & Parker Kensington's rating?

Strutt & Parker Kensington is rated 4.5 out of 5 across all 580 reviews, and 4.9 out of 5 on Google from 145 reviews.

Where is Strutt & Parker's Kensington and Chelsea office?

Strutt & Parker Kensington, 103 Kensington Church Street, London, W8 7LN, Kensington and Chelsea, W8 7LN.

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