Trusted Agent profile · Kensington and Chelsea
★★★★★
1,909 reviews across 2 platforms
188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ
Savills's office in Kensington and Chelsea, at 188 Brompton Road, is rated 4.2 out of 5 across 1,909 reviews on two platforms, including 98 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
1/5
TrustpilotSavills are completely useless when it…
Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
GoogleFantastic service, thank you. Noel was highly professional and helpful, which was particularly welcome as a first time buyer. Thoroughly recommended.
5/5
TrustpilotWe have been so well supported by Becky…
We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!
Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha
5/5
TrustpilotAdam and Charlie communicated so well…
Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.
5/5
TrustpilotTom Hyde has been the model of…
Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.
5/5
TrustpilotI truly enjoy working with Sam Ing
I truly enjoy working with Sam Ing. He is always both professional and responsive.
Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam
5/5
TrustpilotGreat support and communication from Natasha
I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.
5/5
TrustpilotSophia Farwell managed our sale from…
Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.
Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia
5/5
TrustpilotExcellent professional service
Very supportive and super quick to respond to any query. Kept me calm!
Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
GoogleReceptionist too busy looking at her mobile to answer door. How rude
5/5
TrustpilotProfessional and responsive service.
Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotTerrible
Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.
We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.
5/5
TrustpilotExcellent all round
Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotChloe and Carina in the Wapping office…
Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSavills Stamford
Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend
5/5
TrustpilotSale of our Barn Sept 2020
Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
5/5
TrustpilotVery helpful and trustable agent.
Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.
Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna
5/5
TrustpilotAn excellent experience
An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat support.
The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Kensington and Chelsea office has 1,909 reviews across two platforms: 98 on Google, 1,811 on Trustpilot (across the whole business).
Savills Knightsbridge is rated 4.2 out of 5 across all 1,909 reviews, and 4.8 out of 5 on Google from 98 reviews.
Savills Knightsbridge, 188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ.
