Trusted Agent profile · Kensington and Chelsea
★★★★★
1,909 reviews across 2 platforms
188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ
Savills's office in Kensington and Chelsea, at 188 Brompton Road, is rated 4.2 out of 5 across 1,909 reviews on two platforms, including 98 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
GoogleSavills are a cut above the rest. This is the second property we have sold through Savills. They send the right client to the right home. A perdect Professional and Personal experience.
5/5
TrustpilotJust bought a property in Kensington
Just bought a property in Kensington. We worked Emily Owen - Smith of Savills that was very helpful in guiding us through the process. Full mark to her and the team at savvils for making this experience so smooth and effective.Mats
5/5
TrustpilotTenant change over
Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.
We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy
5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotHave been with Savills since October…
Have been with Savills since October and have had a great experience, Danielle Melia from Property management has been so helpful and communicative!
5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
4/5
TrustpilotSavills auctions
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotEfficient, Professional Service
Efficient, friendly staff, sympathetic to our needs. Highly recommended, totally professional. We have used other agents previously, Savills are by far the best.
5/5
TrustpilotMillie and Savills have been amazing…
Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.
Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie
5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotGreat team!
Highly recommend working with Savills. Great team, thank you so much for your professionalism.
Thank you for leaving a lovely review, we do appreciate it and with you all the best.
5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
5/5
TrustpilotExcellent service
Over the years, I have found Savills' agents to be trustworthy and diligent. My recent experience with Victoria Anderson-Stewart in Newbury confirmed my confidence in the agency. She was professional and helpful. Tom Bower
1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Kensington and Chelsea office has 1,909 reviews across two platforms: 98 on Google, 1,811 on Trustpilot (across the whole business).
Savills Knightsbridge is rated 4.2 out of 5 across all 1,909 reviews, and 4.8 out of 5 on Google from 98 reviews.
Savills Knightsbridge, 188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ.
