5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
Trusted Agent profile · Kensington and Chelsea
Savills Knightsbridge reviews in Kensington and Chelsea
★★★★★
1,909 reviews across 2 platforms
188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ
Savills's office in Kensington and Chelsea, at 188 Brompton Road, is rated 4.2 out of 5 across 1,909 reviews on two platforms, including 98 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI'm not an extensive reviewer by any means, however I thought the service I received warranted some feedback! Earlier in the New Year I came to the Savills office seeking valuation advice. I was greeted kindly and with great courtesy by Tom. The valuation I received was timely, thorough and reasoned. I would most certainly instruct Savills Knightsbridge again and where possible ask for Tom!
5/5
TrustpilotGood job Savills
Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.
5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Agent replied · 23 November 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Agent replied · 23 November 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
5/5
TrustpilotSavills made buying my flat easy
Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended
5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Agent replied · 23 November 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
1/5
TrustpilotSavills staff cannot be trusted
Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.
Agent replied · 23 November 2024
Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
1/5
TrustpilotSavills and their building manager are…
Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.
Agent replied · 23 November 2024
Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotSavills did a great job of marketing…
Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!
Agent replied · 23 November 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotHad problems in the flat and Savills…
Had problems in the flat and Savills helped solve it very urgently! Thanks a lot
Agent replied · 23 November 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,
5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Agent replied · 23 November 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
5/5
TrustpilotQuick & easy house sale!
Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!
Agent replied · 23 November 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
4/5
TrustpilotProfessional, responsive, fair
I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)
5/5
GoogleLucia conceicao was really friendly and helpful !She was helping me to find the right person and right service very efficiently!Thank U! Tiffany
1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Agent replied · 23 November 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
5/5
TrustpilotHappy with Savills service from the…
Happy with Savills service from the first contact until the contract with our new property. Thank you
Agent replied · 23 November 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Agent replied · 23 November 2024
Thank you, Henry - we appreciate your lovely review.
5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Agent replied · 23 November 2024
Thank you, Alfie & Sascha - we really appreciate your review!
1/5
TrustpilotTerrible customer service
I tried to just buy a house for £975,000. I am an expat with cash. The Savills agent was the rudest cretin I have ever come across. Clueless and incompetent.
Agent replied · 23 November 2024
Hi RB, we are sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Agent replied · 23 November 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Agent replied · 23 November 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotExcellent customer service
Alison Tonner from Savills you are ⭐️⭐️⭐️⭐️⭐️ 5 star,she is helpful,polite and kind.
Agent replied · 23 November 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Alison
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Knightsbridge
How many reviews does Savills Knightsbridge have?
Savills's Kensington and Chelsea office has 1,909 reviews across two platforms: 98 on Google, 1,811 on Trustpilot (across the whole business).
What is Savills Knightsbridge's rating?
Savills Knightsbridge is rated 4.2 out of 5 across all 1,909 reviews, and 4.8 out of 5 on Google from 98 reviews.
Where is Savills's Kensington and Chelsea office?
Savills Knightsbridge, 188 Brompton Road, London, SW3 1HQ, Kensington and Chelsea, SW3 1HQ.
