Trusted Agent profile · Kensington and Chelsea
★★★★★
1,104 reviews across 2 platforms
2-6 Kensington Park Road, London, W11 3BU, Kensington and Chelsea, W11 3BU
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Kensington and Chelsea, at 2-6 Kensington Park Road, is rated 4.3 out of 5 across 1,104 reviews on two platforms, including 286 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Marsh & Parsons Notting Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotDebbie Lewis a lady who really helped…
Debbie Lewis a lady who really helped me. Very polite, responsive, acting on the spot, helpful. Best experience ever and highly recommended
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotThank you to our Property Manager
Thank you to our Property Manager, Abdullah Leghari, for his consistent care of our property, and consideration for our tenants. We have had many maintenance issues, due to other flats in the building. Dealing with the Building Management and Insurance Company was a slow and frustrating process. We would like to acknowledge Abdullah for his role in resolving these problems.
Dear Karen, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotBest Property Manager!
From the first day we arrived at our apartment on the coldest day of the year and no heating, our Property Manager Abdullah Leghari has been fantastic in helping us. He’s professional, experienced, polite and ever ready to assist. No issue or question is too big or small for him to solve, and he’s a lightning fast ninja in his replies. Thanks, Abdullah!
Dear SU Khoo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI have had a fantastic experience with Lucy from M&P when searching for a flat to rent in Notting Hill last summer. Lucy was very responsive from the start and we quickly scheduled flat viewings. Not only did we look at the flats I had selected, she also added a few ones on the list corresponding to my criterias. I ended up signing up for one that Lucy had chosen to add to the list, as it was perfect for me. Then she was able to answer all my questions and communicate with the landlord in an efficient and professional way. The process of signing the contract was very quick and clear thanks to Lucy. On top of that, she was also of great advice when analysing the market in Notting Hill, which she knows perfectly thanks to years of experience. I therefore felt confident with the rent I ended up paying. Thank you Lucy!PositiveResponsiveness, Quality, Professionalism, Value
Hi there, thanks so much for taking the time to leave us such a great review! We're delighted to see that Lucy was able to help and went above and beyond to ensure the best experience with M&P. We'll be sure to pass on your feedback to Lucy and the rest of the team at Notting Hill. All the best, M&P.
5/5
TrustpilotGreat Experience
I’ve worked with Marsh & Parsons for a number of years and can say nothing but great things about the service being provided. My most recent point of contact, Owain, has been exceptionally helpful with his knowledge and understanding of lettings.
Dear Kimmoy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotSabina was extremely helpful and…
Sabina was extremely helpful and efficient in assisting my flatmates and I making the end of tenancy process as smooth and possible. She replied to all our queries promply and professionally and also provided a quote for the end-of-tenecy professional cleaning and arranged it for us.
Dear Lara, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
TrustpilotMarsh & Parsons … a great team, on YOUR side.
I’ve been repeatedly delighted by the service and support that I’ve received by Marsh & Parsons, including from such professional and friendly individuals as Charlie C, Charlie H, Aidan, Baran, Harj, Doug H, Helen B, Ella, Tom W, Ben.
Dear Tony, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotGreat service from the Marsh & Parsons…
Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.
Dear Taras, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
5/5
GooglePatricia helped me get a flat on short notice and also helped me get the price to my budget. Not to mention a few recommendation of places to see in the local area. I highly recommend Patricia for Letting. (As I didn't engage with anyone else at the office I cant speak about the rest of the team).
Dear Julian, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Patricia. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
5/5
GoogleThank you to Ella & Ridwan for such a smooth & prompt experience!
Dear Stephanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
GooglePatricia was incredible! From the very first conversation, she made me feel completely at ease. She’s knowledgeable, approachable, and went above and beyond to assist me with my property search. Patricia truly sets a high standard for what an exceptional agent should be.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards,Lesley
5/5
TrustpilotMarsh and Parsons Management
Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.
Thank you for taking the time to leave a wonderful 5* review. Abdullah will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotExcellent Service Support
I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.
Dear Jenny, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
5/5
TrustpilotKisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Dear Cliente, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMy current property manager is…Jaeyda Dovie
My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotSabina was quick and efficient
Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!
Dear Jess, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleImpeccable service from the team at Marsh & Parsons Notting Hill! Steven was incredibly attentive and knowledgeable, guiding us through every step with ease. The communication was top-notch, and they were always responsive to any questions we had. A truly seamless experience, highly recommend.
Dear Xavier, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Notting Hill office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley
5/5
TrustpilotExceptional Tenancy Manager
Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.
Dear Bec, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleLucy has been an absolute gem throughout our journey of finding the perfect flat in Notting Hill. From the moment we expressed interest, she went above and beyond to ensure we secured the place immediately. Her dedication, professionalism, and genuine care for our needs made the entire process smooth and stress-free. Thank you so much Lucy! xx
Dear Nasia, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotMany thanks to Charlie Hope
Many thanks to Charlie Hope, he was amazing and he gave me a great service! Thanks so much!
5/5
TrustpilotVery helpful and prompt.
Ive been dealing with Debbie Lewis and she has been exceedingly helpful and knowledgeable. She is always very prompt in dealing with queries and goes out of her way to accommodate my requests. Ten out of ten.
Dear Amanda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleRidwan has been really helpful. Pleasure to work with with him.
Dear Midori, We really appreciate you taking the time to leave such lovely comments about Ridwan. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleWorked with Jasmine on a few flats, very responsible, knowledgeable and personable, took all our needs into consideration and really made it feel like she had our best interests in mind which is something that many other agents dont care about at all. Thank you for your help!
Dear Max, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team
5/5
GoogleLucy has been amazing helping us find our new dream apartment in Notting Hill! So grateful for her time, support, flexibility and ideas. Thank you Lucy!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Notting Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
