Trusted Agent profile · Kensington and Chelsea

Marsh & Parsons Notting Hill reviews in Kensington and Chelsea

4.3

★★★★★ Great

1,103 reviews across 2 platforms

2-6 Kensington Park Road, London, W11 3BU, Kensington and Chelsea, W11 3BU

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Kensington and Chelsea, at 2-6 Kensington Park Road, is rated 4.3 out of 5 across 1,103 reviews on two platforms, including 286 Google reviews rated 4.7.

Google logo

4.7 / 5

286

Reviews on Google

This office

Trustpilot logo

817

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and attentive

Rating only, no written review.

Richard · 23 February 2024

Agent replied · 25 October 2024

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication.

Rating only, no written review.

Robert · 9 February 2024

Agent replied · 25 October 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very efficient and good communicators.

Rating only, no written review.

Guy · 5 February 2024

Agent replied · 25 October 2024

Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication and efficient service

Rating only, no written review.

C · 8 November 2023

Agent replied · 25 October 2024

Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Alex · 23 October 2023

Agent replied · 22 October 2024

Dear Alex, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Cristian · 23 October 2023

Agent replied · 22 October 2024

Dear Cristian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Sean · 23 October 2023

4/5

Trustpilot

Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property

Rating only, no written review.

A · 29 September 2023

Agent replied · 25 October 2024

Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Efficient and friendly service.

Rating only, no written review.

Jo · 21 September 2023

Agent replied · 25 October 2024

Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

Christian · 23 October 2022

Agent replied · 22 October 2024

Hi Christian, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us. All the best, Marsh & Parsons

1/5

Google

Rating only, no written review.

R · 23 October 2021

Agent replied · 22 October 2024

Hi there, we are sorry that you are not happy with your experience. We are unable to find your records; please do feel free to get in touch with the branch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

1/5

Trustpilot

Absolutely terrible....

Rating only, no written review.

Antonio · 23 May 2021

Agent replied · 25 October 2024

Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

1/5

Google

Rating only, no written review.

Matt · 23 October 2020

Agent replied · 22 October 2024

Hi Matt, Thank you for taking the time to leave us a review and we are sorry that you were not happy with your experience with us. Unfortunately we are unable to find your details on our records, but please do feel free to get in touch with the Notting Hill branch and one of the team will be more than happy to rectify this for you. Best wishes, Marsh & Parsons

5/5

Google

Rating only, no written review.

Alejandro · 24 October 2019

1/5

Google

Rating only, no written review.

Florin · 24 October 2018

1/5

Google

Rating only, no written review.

Ovace · 24 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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