Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Richard · 23 February 2024
Agent replied · 25 October 2024
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotGood communication.
Rating only, no written review.
Robert · 9 February 2024
Agent replied · 25 October 2024
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Guy · 5 February 2024
Agent replied · 25 October 2024
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
C · 8 November 2023
Agent replied · 25 October 2024
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 23 October 2023
Agent replied · 22 October 2024
Dear Alex, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Cristian · 23 October 2023
Agent replied · 22 October 2024
Dear Cristian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 23 October 2023
★★★★★ 4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
A · 29 September 2023
Agent replied · 25 October 2024
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Jo · 21 September 2023
Agent replied · 25 October 2024
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Christian · 23 October 2022
Agent replied · 22 October 2024
Hi Christian, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us. All the best, Marsh & Parsons
★★★★★ 1/5
GoogleRating only, no written review.
R · 23 October 2021
Agent replied · 22 October 2024
Hi there, we are sorry that you are not happy with your experience. We are unable to find your records; please do feel free to get in touch with the branch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
★★★★★ 1/5
TrustpilotAbsolutely terrible....
Rating only, no written review.
Antonio · 23 May 2021
Agent replied · 25 October 2024
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
★★★★★ 1/5
GoogleRating only, no written review.
Matt · 23 October 2020
Agent replied · 22 October 2024
Hi Matt,
Thank you for taking the time to leave us a review and we are sorry that you were not happy with your experience with us. Unfortunately we are unable to find your details on our records, but please do feel free to get in touch with the Notting Hill branch and one of the team will be more than happy to rectify this for you.
Best wishes, Marsh & Parsons
★★★★★ 5/5
GoogleRating only, no written review.
Alejandro · 24 October 2019
★★★★★ 1/5
GoogleRating only, no written review.
Florin · 24 October 2018
★★★★★ 1/5
GoogleRating only, no written review.
Ovace · 24 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.