Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLeasing experience was very…
Leasing experience was very professional and well communicated. Ellie our property manager has been fantastic and a big improvement since she joined; very responsive to any requests. Would highly recommend Knight Frank.
Jeff · 16 June 2026
Agent replied · 24 June 2026
Thank you for your kind words Jeffrey! It has been a pleasure being your property manager since taking over and am happy to hear you have had such a positive experience! - Ellie
★★★★★ 5/5
TrustpilotAmazing experience with Ines Santos
Amazing experience with Ines Santos! She was instrumental in helping me find an apartment in Notting Hill when I was living in NYC. Ines was super responsive and transparent, I'm so happy in my new home and am so grateful for her help!
Alicia · 16 October 2024
Agent replied · 27 October 2024
Hi Alicia,So happy to hear you are loving your home, it was so nice to meet you and your family!See you around Notting Hill,Best, Ines
★★★★★ 5/5
TrustpilotGreat Experience
Omar was very helpful and understanding of all the points that needed to be considered for our search. We had an amazing experience with a very friendly and patient agent. I will work again with Knight Frank in the future if I need a new property and I would absolutely recommend KF and Omar to anyone!
Ren · 20 February 2024
Agent replied · 27 October 2024
Thank you for the review Ren, it was a pleasure to assist. Congratulations on your new property.Best wishes, Omar.
★★★★★ 5/5
TrustpilotI wanted to thank Ehteshaam very much…
I wanted to thank Ehteshaam very much for all his help with my tricky tenancy. He was super helpful and always got back to me quickly whenever I asked for something. Ehteshaam is really professional and efficient, and I appreciate everything he did for me!
S.B · 9 September 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review Sarra! It was a pleasure assisting you with your queries. As mentioned before, please do not hesitate to reach out for any of your accounting needs or other Knight Frank services.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotWe had excellent experience with our agent Patricia Tumba
I would recommend Patricia Tumba as the best person to help you find your future home. We just did and I was impressed with her professionalism. Patricia made us feel that she cared about us and she managed to negotiate all our terms. She was helpful and supportive during the whole process, including non-working hours
Vesela · 11 March 2024
Agent replied · 27 October 2024
Thank you, Vesela. It was my pleasure to help you! Glad I was able to get your offer over the line so you can get the property you wanted.Patricia
★★★★★ 5/5
TrustpilotI am so inspired by Knight Frank when I…
I am so inspired by Knight Frank when I consider the relocation. All the house lists and informations have been recommended in so personalized manner and well matched with my needs. Especially, Agent Beth Tighe was Amazingly supportive, kind and thoughtful with timely recommendation.
Jason · 24 September 2024
Agent replied · 27 October 2024
Hi Jason, thank you for your kind review. It has been wonderful working with you and I’m sure we will continue to cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotGreat experience
With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!
Keshav · 13 July 2023
Agent replied · 27 October 2024
Dear Keshav,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotPurchase through Knight Frank Stratford
We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.
Richard · 20 May 2024
Agent replied · 27 October 2024
Thank you for your kind words Richard. We are delighted to have helped you with your purchase and hope you’ll be very happy in your new home. It was a pleasure to work with you.
★★★★★ 5/5
TrustpilotThank you Shannon
I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!
V · 17 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon
★★★★★ 5/5
GoogleI strongly recommend Knight Frank. I personally dealt with Lydia and Emily which I’ve found to be outstanding professionals that have managed to make the moving process a smooth and less stressful transition. They were both extremely responsive, quickly answering all my queries and accommodating all my requests. Something of great importance given the unusual circumstances we live in. In all, I can only but vigorously recommend contacting them and their team to assist you with the moving process, you want them by you side.
Marcos · 11 October 2021
Agent replied · 11 November 2024
Thank you so much Marcos for your lovely review and trusting us with the move! We are very happy we made the process as smooth as possible for you. You were great to deal with and if you do need any help in the future, you know where to find us! Best wishes, Lydia, Emily and the Knight Frank Knightsbridge team
★★★★★ 5/5
GoogleKF were completely straightforward from the start. I dealt with Roly to begin with and then Fred, Anna and the team in later stages. The initial advice about value and likely timing turned out to be spot on. They gave a range of value with a 'guaranteed' (obviously their realistic estimate) figure, which was the price eventually achieved. Well done. I received good advice throughout particularly regarding early offers and maintenance of the asking price. The whole team were both highly professional and a pleasure to deal with. During the course of the sale they went the extra mile when tier 4 restrictions prevented me from visiting, for which particular thanks are due. I would highly recommend KF to anyone thinking of selling, and for a fair deal if buying.
Malcolm · 11 October 2021
Agent replied · 11 November 2024
Dear Malcolm, thank you for taking the time to leave us a lovely review. We are delighted to hear your kind words and pleased you had a great experience with us. Warmest regards, Roly, Anna, Fred & the Knightsbridge team.
★★★★★ 4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Oisin · 7 May 2026
Agent replied · 28 May 2026
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted.
Thank you again.
Chloe
★★★★★ 5/5
TrustpilotProperty Management KF
I have just been assigned a new property manager , Henry Nwokejiobi, from Knight Frank, to look after my property which is currently tenanted. Henry is very responsive from the start to all my requests on servicing the apart.ent and so far, am pleased with his service. Pls keep up the good work Henry.
Fenny · 8 March 2024
Agent replied · 27 October 2024
Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 27 October 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 27 October 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 27 October 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 27 October 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 5/5
TrustpilotAmazing experience as always
Amazing experience as always. It is quite a wise choice to leave the property managed by KnightFrank especially for those oversea landlords who have flats in the UK to be taken good care of. In particular thanks Chervon for swift response, helpful advice and excellent expertise in proceeding all the works, which makes KinghtFrank the best among its peers in E14 area according to my experience over recent years.
Y · 29 January 2023
Agent replied · 27 October 2024
Thank you for your kind words Yaoyin, it is a pleasure working with you and I am always here to help. Best wishes, Chervon
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 27 October 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotAwesome and Wonderful Experience
Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat
SRI · 13 May 2024
Agent replied · 27 October 2024
Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik
★★★★★ 5/5
TrustpilotI had the pleasure of using Knight…
I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.
Amir · 3 April 2024
Agent replied · 27 October 2024
Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 24 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
★★★★★ 5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Adrian · 17 September 2026
Agent replied · 24 September 2026
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way.
William and the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotKnightFrank Experience
James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!
Leah · 2 July 2024
Agent replied · 27 October 2024
Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James
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