Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you so much, Mr Alex Whiting!
Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!
Eva · 18 September 2024
★★★★★ 5/5
TrustpilotHouse purchase - Excellent!
I can honestly say Vip, from KnightFrank in Hampstead, has been the best estate agent I have ever dealt with.Unlike some I have met, Vip was always reachable, incredibly patient and genuinely friendly. He made the purchase of our new family home that little bit more special!I would highly recommend Vip (aka Uncle Vippy) and the Hampstead branch without hesitation.
Consumer · 9 February 2024
Agent replied · 27 October 2024
Thank you very much for allowing me to be part of your journey to purchase a property and your kind review. It was a genuine honour to assist you and we look forward to the next opportunity. Wishing you many happy memories in your new property! Kind Regards, Vip and the Hampstead team.
★★★★★ 5/5
TrustpilotToru Yoshioka
Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.
Christine · 11 July 2024
Agent replied · 27 October 2024
Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotWapping
Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson
Haki · 9 April 2024
Agent replied · 27 October 2024
Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter
★★★★★ 5/5
TrustpilotWe had a great buying experience with…
We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.
Alex · 17 September 2026
★★★★★ 5/5
TrustpilotThank You Vinnie from Renewals
Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.
Customer · 22 July 2024
Agent replied · 27 October 2024
Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotKatie and Kornelija worked really hard…
Katie and Kornelija worked really hard to try to get a tenant for me. They were friendly, knowledgeable and professional.
Customer · 22 September 2026
Agent replied · 27 October 2024
Thank you so much for your lovely review. Kornelija and I really appreciate your kind words and are so pleased you were happy with the service we provided!
Kind regards,
Katie & Kornelija
Ascot Lettings
★★★★★ 5/5
TrustpilotAppreciation to Edwin Chan. like to thank Edwinfor…
We would like to thank Edwin Chan for giving us ample notice as always to provide him with relevant documents and receipts for tax submissions. We must also thank him for ever willing to provide us with explanations and advice on tax issues and accounts with alacrity. We are truly comforted by the fact that Edwin Chan is handling our tax affairs in Knight Frank. Thank you,Mr & Mrs. Teh.
Lee · 15 May 2023
Agent replied · 27 October 2024
Dear Mr & Mrs TehThank you for your kind words, and choosing Knight Frank for our in-house tax return service.I am delighted to have been able to assist you both with your UK tax affairs.Please do not hesitate to contact me whenever if you have any tax-related matters.Kind regardsEdwin
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem
Consumer · 9 April 2024
Agent replied · 27 October 2024
Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotLouna was great
Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us
Philippe · 20 March 2024
Agent replied · 27 October 2024
Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna
★★★★★ 5/5
TrustpilotEverything was smooth and perfect!
Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!
Eva · 30 August 2024
★★★★★ 5/5
TrustpilotExcellent Lease Renewal Experience with Vinnie
I had a great experience with “Vinnie from Renewals” department during our recent lease renewal. Despite being new to the department, Vinnie's expertise was evident. He was proactive, thorough, and made the process stress-free. His communication was clear, and he was always available to assist and answer questions. I highly recommend Vinnie for a smooth and successful lease renewal negotiation.
Lyn · 10 January 2024
Agent replied · 27 October 2024
Dear Lyn,Thank you for the lovely review.It was an absolute pleasure to assist you.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
Jud · 19 December 2025
Agent replied · 23 December 2025
Thank you very much Judy for your kind words. Since taking over management of your property, it has been a real pleasure developing a professional partnership with you and Patrick, and I continue to look forward to working together in the coming months as we enter 2026!
Hector
★★★★★ 5/5
TrustpilotNadine and Lizzie great service
Nadine, Lizzie and the team have been so helpful and easy to deal with. Having moved from Australia to England with our family for three months, there were many moving parts with the greatest challenge finding the right accommodation for our family. We felt comfortable during the entire process. Thanks so much Nadine and Lizzie
Rollo · 21 April 2024
Agent replied · 27 October 2024
Thank you, Rollo, for your incredibly kind reviews. Relocating is never easy, but we are glad we could assist you and your family with some of the process. Enjoy your home. Nadine and Lizzie
★★★★★ 5/5
TrustpilotWalid was genuinely helpful for me…
Walid was genuinely helpful for me being able to secure my desired flat. He went the extra mile to make sure everything is done properly from placing an offer to moving in, and communicated with care to all parties involved. I would be very happy to work with him again in the future.
Gabor · 28 May 2024
Agent replied · 27 October 2024
Dear Gabor,Thank you for your kind words. I am pleased that you have enjoyed a smooth process and hope to provide the same level of service once more.Best,Walid
★★★★★ 5/5
TrustpilotBeth Tighe has been amazing support…
Beth Tighe has been amazing support since we moved to the Uk supporting on finding the best property for us for rental and keeping us in informed proactively whenever a new rental that would match our requirements comes to the market.Her communication has brought confidence in the process.
Fatma · 22 August 2024
Agent replied · 27 October 2024
Thank you for your kind words Fatma. It was a pleasure working with you, best of luck in your new home. Best, Beth
★★★★★ 5/5
TrustpilotSuper landlord experience
Always super responsive in engaging with building management. Chervon is our Property Manager and always responds same day. Most recently she arranged maintenance on site same day for a minor issue and resolution by the following weekend. She always checks up to make sure everything is ok so makes you feel well looked after.
Consumer · 2 May 2024
Agent replied · 27 October 2024
Thank you for your kind words. It is a pleasure to help you and also give a personalised service. Warm regards,Chervon
★★★★★ 5/5
TrustpilotOlivia and Wimbledon team… Amazing!
Best renting experience ever!Every single step during the process was perfect! Quick reply, clear information, ongoing support during the process. More important, people are kind and easygoing. Olivia was specially amazing for making me feel at home and create a connection with my new landlord. Thanks!
Consumer · 18 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind words, it was a pleasure assisting you throughout the rental process. We strive to make every step smooth and stress-free, so it's great to hear that you had such a positive experience.We're always here to support you, so don't hesitate to reach out if you need anything in the future.Best wishes in your new home!Olivia and Team
★★★★★ 5/5
TrustpilotWorking with the agent
Working with the agent - Omar Areef was a truly exceptional experience. His professionalism, expertise, and dedication surpassed my expectations. He guided me seamlessly through the process. Good negotiation skills and willingness to go the extra mile were impressive. I highly recommend Omar for anyone seeking a trustworthy and dedicated property agent. Thank you for the outstanding service!
Dino · 1 February 2024
Agent replied · 27 October 2024
Thank you for the review Dino.It was a pleasure to work with you, and we look forward to working with you again in the future.Kind regards,Omar
★★★★★ 5/5
TrustpilotEfficient agent
Charlotte McLean was my liaising agent with Knight Frank. Very sharp lady and very reactive. I am impressed by her prompt replies to my email queries. I would like to deal with her again and keep her as my acting renewal agent throughout my tenancy. Thank you Charlotte.
Djey · 3 August 2024
Agent replied · 27 October 2024
Thank you for your kind words. Hope you enjoy continuing living in the property and please let me know if you require any further assistance. Kind regards Charlotte
★★★★★ 5/5
TrustpilotLong Time Satisfied Client.
KF Hampstead has looked after the letting of our property and the management thereafter for the past 26 year. The property went out on let last week in a deal negotiated by Mumzad Soobhany and his team. Whilst the property was vacant it was under the caring management of Michelle Henry, Senior Property Manager at KF.
GC · 6 March 2024
Agent replied · 27 October 2024
Thank you for the very kind words Mr Dobby.As always it was an absolute pleasure to have found you the new tenants.Mumzad and Michelle
★★★★★ 5/5
TrustpilotA good renewal
I have been with KF for a number of years now and recently, Debbie Pinkham of the Hampstead office has been very helpful in arranging a renewal with my tenants. She was responsive and speedy. Thank you very much, Debbie and the team!
Mark · 21 October 2024
Agent replied · 27 October 2024
Thank you so much for the review Mark, it was a pleasure to help you with the renewal. Debbie
★★★★★ 5/5
TrustpilotLeasing experience was very…
Leasing experience was very professional and well communicated. Ellie our property manager has been fantastic and a big improvement since she joined; very responsive to any requests. Would highly recommend Knight Frank.
Jeff · 16 June 2026
Agent replied · 24 June 2026
Thank you for your kind words Jeffrey! It has been a pleasure being your property manager since taking over and am happy to hear you have had such a positive experience! - Ellie
★★★★★ 5/5
TrustpilotRachel Hancock there when action was needed
We were not actually the client of Knight Frank, but wanted to comment on the staff who were always available and extremely helpful in assisting us. Especially Rachel Hancock of the Clifton Branch in Bristol. Her persistence, knowledge and advice were major contributions in allowing a complicated chain of transactions to be completed. Thank you.
Susan · 20 March 2024
Agent replied · 27 October 2024
Thank you so much for taking the time to leave a review. I am pleased we were able to help you and the chain get the right result.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
