Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotI would have given a 5 star rating if…
I would have given a 5 star rating if only the South Kensington office was involved in the recent renewal, because they are excellent and always have been. But I think it was a mistake for KFH to form a separate "renewals" department located in Wimbledon. In my mind this caused a duplication of efforts and and is inefficient, in that it takes the management and local intelligence away from the "front line", and necessitates the landlord to deal with two different KFH departments. That is why I gave only a "4 star" rating to KFH as a whole.
Mr · 24 November 2021
★★★★★ 5/5
GoogleI recently relocated and need to find a great place to live. I had a viewing with KFH and found Jamil made my experience very smooth, he was very helpful and professional.
MissMelissa · 13 March 2025
★★★★★ 5/5
TrustpilotKFH Balham flat sale
Many thanks to Joel and team for their hard work in getting our flat sale to go through. There needed to be a lot of communication with solicitors for this sale and we're grateful for the help in sorting everything out.
Victoria · 5 November 2024
★★★★★ 5/5
TrustpilotGreat professional service
We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.
SM · 1 October 2024
★★★★★ 5/5
TrustpilotA helpful and happy house buying experience
I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.
Jit · 24 February 2024
★★★★★ 5/5
TrustpilotKFH got me the best price for my property.
I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.
Carl · 14 March 2024
★★★★★ 5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to Victoria and Natalie who, as usual, have bee very helpful and professional helping to find tenants. Also, if I have needed advice on anything they have always been there with up to date legislation rules and regulations and general advise. The staff at KFH always go the extra mile to help. I have been dealing with KFH for 20 years and have never been disappointed with their work ethics.
Teresa · 15 October 2021
★★★★★ 5/5
TrustpilotSold my house through KFH Balham
I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.
PW · 11 August 2024
★★★★★ 1/5
TrustpilotRianna Watson is very rude
Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.
Unknown · 26 September 2024
★★★★★ 5/5
TrustpilotKFH was very clear and supportive…
KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)
Catherine · 21 October 2024
★★★★★ 5/5
TrustpilotVery impressive agent
Was really impressed by Jennill Johnson in helping me with my tenancy. From showing me around the property, through to negotiations and sorting all the paperwork out, Jennill was fantastic. It made the process so much easier for me.
Lee · 30 October 2024
★★★★★ 5/5
TrustpilotBayswater office and Mimi Wilkinson
My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.
Jessica · 14 March 2024
★★★★★ 5/5
TrustpilotLucas Matta Mortgage Advisor
Lucas has been consistently communicative and professional throughout the mortgage arrangement process and has provided an efficient and complete service throughout. I would recommend his services to anyone looking to arrange a mortgage and I have nothing negative to say about my experience. Excellent.
Richard · 5 August 2024
★★★★★ 5/5
TrustpilotThe service we received was amazing
The service we received was amazing. Hannah and the team went above and beyond. We had a bit of a rough time trying to sell our flat in the current market, but Hannah didn't give up on us and ended up finding us the perfect buyer.I would highly recommend KFH!
Michael · 16 April 2024
★★★★★ 5/5
TrustpilotI purchased my property via the…
I purchased my property via the Southfields branch.Grant the manager was friendly, helpful, efficient and listened to my needs. Nothing was too much trouble, Grant even helpedme to navigate extending my lease. Well done and thank you Grant .The staff in the branch were also friendly and efficient .
Pete · 1 May 2024
★★★★★ 5/5
TrustpilotExcellent Service
We had a positive experience with KFH in particular Chris Hulme who provided a great service. Everything was done so fast. He was always available and efficient. It was a pleasure doing business with him. We would not hesitate to use KFH again in the future.
Ms · 18 June 2024
★★★★★ 5/5
TrustpilotGreat tenants from KFH Peckham
We have used KFH Peckham for many years. We have always had great tenants. That is the most important thing as a landlord.Most of our tenants have stayed with us for four or five years and we keep in touch with them.
CustomerM · 16 August 2024
★★★★★ 5/5
TrustpilotA hero named Med!!
I can’t thank Med enough for the service he provided. He went beyond his job role to help me complete my remortgage. Med was always available to answer any questions or problems I encountered (and there were a lot)
Sahin · 1 October 2024
★★★★★ 1/5
TrustpilotTerrible service in lettings and…
Terrible service in lettings and virtually no property management concerning serious issues with house.
Geneviève · 15 September 2026
★★★★★ 5/5
TrustpilotProfessional, friendly and engaged
Grant was very helpful at the beginning of the process and Laura worked very hard to land the buyer and deliver completion. They were both very professional, friendly and engaged. Many thanks. I would use KFH again.
ML · 28 October 2024
★★★★★ 5/5
TrustpilotMiss Marta was our advisor and she did…
Miss Marta was our advisor and she did very well for us giving us feedbacks any mail we sent she will reply back at any any time any day mostly our calls we really enjoyed working with her. She is very good Negotiator. We are grateful.
Eric · 29 May 2024
★★★★★ 5/5
TrustpilotTHANK YOU KFH
Cannot thank all the team at KFH for both their outstanding and professional service. especially Finan, who worked tirelessly to get our sale across the line in a relatively short period.Without any doubt or reservation we would most certainly recommend KFH
James · 24 August 2024
★★★★★ 5/5
GoogleDema, at Kinleigh Folkard & Hayward South Kensington, is an absolute tour de force, and simply outstanding! During my search for a new home, I have found Dema’s professionalism, and expertise, to be second-to-none. Dema made a conscientious effort to understand my requirements from the outset and was then relentless in identifying all available properties that suited my requirements. Communication has been impeccable throughout, and we are now in the final stages of purchasing my new home. Dema is an outstanding example of excellence within the industry, and I subsequently have no hesitation in recommending the services of Kinleigh Folkard & Hayward.
A · 9 November 2020
★★★★★ 5/5
GoogleAnother amazing experience with KFH South Kensington.
This time with Dema Salehi in the Sales.
From day one till the end, she was there for us to help us with the purchase of our new home.
Words cannot describe what Dema did for us. Her patience, her genuine care, the way she handled pressure and problems. She was just simply amazing!
Dema, THANK YOU so much for everything you have done for us.
You literally took the bull by the horns. You are a gutsy lady to be admired. Nothing is too much for you!
Nishaad has been amazing with his service!!!! He always answered all my calls, all my questions and all my emails. He never let me wait or ignored me. He has always been extremely courteous and helpful.
But the most important thing is that he went out of his way to accommodate a request I had which brings him on top of his league unlike other estate agents.
Nishaad, thank you so much for all your help and for making my life easy.
C · 9 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
