Trusted Agent profile · Kensington and Chelsea
★★★★★
1,995 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,995 reviews on two platforms, including 255 Google reviews rated 4.8. See how it compares with other estate agents in Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotA great team to work with - securing great results!
The Wimbledon KFH team (namely Jimmy & Maryam) managed to secure a significantly higher sale price than we had expected. They were efficient, proactive, communicative, open and transparent at all times. We were very impressed. Highly recommend.
1/5
TrustpilotAvoid using KFH Kennington lettings…
Avoid using KFH Kennington lettings department - they are awful and unprofessional - they have cost me alot of money due to bad communication as a landlord ( my new tenants struggles to get information also ) so all round awful - there is a lot of choice out there - don’t be duped into using these terrible people
4/5
TrustpilotBought a house through KFH
Bought a house through KFH, overall good experienceHad a bit of a disconnect with the buyers, which I think could have been ironed out with slightly better communication from our agent. That said, overall it was a good experience and we liked working with them
5/5
TrustpilotBrilliant experience with Sydenham…
Brilliant experience with Sydenham branch or KFH Got the offer pretty much straight away with them after being on the market with another local agency for 3 months with nothing!Team at KFH was amazing. Can’t fault them. 100 % recommended! Would consider them in the future too
5/5
TrustpilotKFH were quick to put my flat back on…
KFH were quick to put my flat back on the rental market when the sale of my flat fell through. Within a day had successfully found a tenant and the process went through quickly and thoroughly and tenant moved in within 3 weeks. Extremely pleased with the outcome.
4/5
TrustpilotProfessional as always
As always, Matt was thorough, professional and helpful
5/5
GoogleIt was lovely to be helped by Michael who was so thorough and enthusiastic whilst doing so. Our experience with KFH was easy and seamless thanks to him - 5/5 would recommend!
5/5
TrustpilotThis service has my credits
Our family has used the KFH services several times, and we are happy to say we have been provided with a consistently good service standard all the time. The team is very professional and helpful so I will recommend it to all without reservation.
5/5
TrustpilotExcellent team
Excellent team. I have used them both for renting some years back and for selling and buying property this year. I honestly wouldn't go anywhere else next time I need an agent. Straight to Paul Bent in particular!
5/5
TrustpilotLucas Matta provided great service
Lucas Matta helped me with my mortgage. As a first time buyer he made everything very clear and absolutely no fuss in securing the best rate. Highly recommended.
5/5
TrustpilotI had the chance to be in contact with…
I had the chance to be in contact with Jamille from KFH and he has been amazing and helpful! The way in which he s doing is Job with so much passion makes your search easier giving all the information you need! Glad to meet him
4/5
TrustpilotWe bought our house through KFH and…
We bought our house through KFH and experienced a positive, communicative, professional service. As a buyer, we had confidence in the buying process and the fact that the agent was working to support us.
5/5
TrustpilotProfessional and easy-going.
KFH agents are very easy to deal with and very efficient. Initially I've contacted Alex Atkins. He came around and explained to us the whole process. Other colleagues took over from him and within days our flat was rented.We can recommend KFH with confidence.
2/5
TrustpilotVery poor at tenancy renewals
The renewals team at KFH appear to get worse and worse each time we renew the tenancy. All whilst they continue to be happy to charge large amounts of money for the poor service. Understand there are better / cheaper options online now for which we will use in the future.
5/5
TrustpilotJoe and Rita at KFH went out of their…
Joe and Rita at KFH went out of their way to be helpful and supportive at every stage of my sale. They guided me through the process and were incredibly helpful pushing along some difficult legal items and generally providing support. KFH were very responsive every time I contacted them. I'd definitely recommend their services.
5/5
TrustpilotDamilola at the Blackheath office was…
Damilola at the Blackheath office was exceptionally professional!He was efficient and very supportive.He made sure the rental went ahead with out any hiccups.He is very attentive and really helpful..Thank you for all your help in making this process a lot easier than what I thought it would be .
5/5
TrustpilotFriendly and efficient
Staff at the Forest Hill branch of KFH worked hard to progress the sale of my property through a long and complicated process. They offered a friendly and efficient service.
4/5
TrustpilotI came to the branch and spoke to JP to…
I came to the branch and spoke to JP to help me him a home within days and he done everything possible and beyond to make it taken. Went we us through all steps and helped when needed. Couldn’t be more happy and grateful.
5/5
GoogleSarah is a really nice person!!!! Helped me a lot in finding the property
5/5
GoogleI had a pleasure working with Sabhah who was super responsive and friendly throughout the whole lettings process, she’s been amazing and encouraging throughout the whole situation with a positive attitude, amazing agent! 100% recommend!!
5/5
TrustpilotWe went to the Highgate office of KFH
We went to the Highgate office of KFH, the agents were keen, friendly, and knowledgeable. During the buying process they listened to our concerns and acted promptly to help us achieve our aims. However I think that on occasions they need to take care not to be overly pushy.
5/5
TrustpilotExactly what we were looking for.
We found the exact property we had been looking for thanks to the exceptional sevice we received. Ottavia Algenj understood our needs as a family and went above and beyond with her time and consideration to ensure we found and secured the right property. we cannot praise Ottavia enough. Our heartfelt gratitude from Roy and Simona.
5/5
GoogleCharlie and Sabhah helped my landlord find the next tenant. They worked very hard, and I appreciate their timely communication and punctuality. I’d definitely recommend them to my friends and family when they need a letting agent in the area.
1/5
GoogleProperty manager of this real estate is the worst I have ever found: - when I did the check-in they send a lady who didn't know which one was the flat...she went at the 3rd floor of the building,instead the flat was at the ground; - I've sent 16 emails to get solved different problems as: broken toilet seat,broken bedroom door, full side of the wardrobe occupied by landlord's bedding and to get an answer from the Property manager I had to call the estate agent who let us the flat every time; - they didn't tell me that the land phone line was not available to plug in the broadband,so I've been paying the broadband without having a service; And after one month from my check in they only say: we will send someone to have a look...problems need to be sorted out. The worst property manager service ever,DON'T LET A FLAT with them,because since the check-in you would be completely alone to manage everything,and they should do,based on fact that you already paid them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Holland Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
