Trusted Agent profile · Kensington and Chelsea
★★★★★
1,995 reviews across 2 platforms
128 Holland Park Avenue, London, W11 4UE, Kensington and Chelsea, W11 4UE
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kensington and Chelsea, at 128 Holland Park Avenue, is rated 4.4 out of 5 across 1,995 reviews on two platforms, including 255 Google reviews rated 4.8. See how it compares with other estate agents in Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you to the staff at the Balham…
Thank you to the staff at the Balham Office of KFH who were professional, helpful and caring throughout the sale of our property. An excellent service from Leigh and Isabella. Would definitely recommend to others.
2/5
TrustpilotPoor
Lots of interest in the house but got no sense of a process to maximise price. Once exchanged little interest in helping when we had some private matters which required some help.
5/5
TrustpilotKFH were very good at their job!
KFH were patient, always very responsive to our seller requests and - ultimately - extremely good at their job! They secured a sale price for us above the asking price and really helped smooth the way to completion when the buyers’ solicitor seemed to be hard-to-reach and slow to respond.
5/5
TrustpilotExcellent service
Callum and Tom provided an excellent, professional service with a difficult house sale. Would highly recommend KFH to anyone looking to sell a house in the area.
1/5
TrustpilotIslamaphobic company come and try to…
Islamaphobic company come and try to devalue a house perfectly in order realised he was a islamaphobic person after how disgustingly her greeted me and the ridiculous report
5/5
TrustpilotExcellent experience with KFH
I’ve found everyone I’ve dealt with at KFH to be professional, friendly and very communicative. Nothing is too much trouble and above all they listen to our needs. Couldn’t recommend them more.
5/5
GoogleWorked with Eduard on finding a rental flat and was very impressed by his professionalism, responsiveness and all-round service. Would highly recommend!PositiveResponsiveness, Professionalism
4/5
TrustpilotPragmatic agent
The agent has been thorough with the character of the property they are listing. Able to introduce the property to appropriate prospective tenant. All in all, the landlord has rented out his property at reasonable rate to respectable tenant.
5/5
TrustpilotI’ve been renting through KFH Balham…
I’ve been renting through KFH Balham office for several years and I have 3 flats rented by them. During this time I have never had a void period on any of the flats. The manager, Will Brindley, is extremely proactive and always keeps in close contact. If he is not in the office when I phone he always gets back to me on his return. I cannot fault his commitment and would highly recommend the office.
5/5
TrustpilotExpertise and professionalism
We couldn’t be happier with the outcome of selling and buying, and we will certainly be recommending your services to anyone in need of a great estate agent.
5/5
TrustpilotRecommend Remortgage service
I used KFH to remortgage my property and had Sawan Shah as my agent. He was very helpful, patient and I find the process very streamlined. The only slight issue I had was with their app, it's not the easiest app to use and can definitely do with some improvements.
5/5
TrustpilotSharon and Sawan offered a great…
Sharon and Sawan offered a great professional mortgage advice service. They were always on our side to get the best mortgage. Really appreciate the work!
1/5
TrustpilotNot happy with the service there are…
Not happy with the service there are more towards seller. In our case they were in very rush and and very rude most of the times. I would not recommend any one to go with KFH.
1/5
TrustpilotDon’t use them
They manage our building and we have been facing increasing service charges and costs with no explanation of the rationale. Many of us in the building had tried to reach out to them with little success and this is my last resort for my frustration . Do not use them. Absolutely useless
5/5
GoogleVery happy with our KFH experience. Professional, proactive and every applicant was high quality. We would certainly work with Maya and team again and would highly recommend.
5/5
TrustpilotHighly recommended mortgage brokerage service
Can't recommend the KFH mortgage brokerage strongly enough. Sawan and Sharon are both extremely competent, diligent, and focused on the best result for their customers.
3/5
TrustpilotStep back to stage one and think realistically.
I disliked the initial, overly optimistic pricing of the house. A more realistic pricing, in view of the age and condition of the property and the predicted rise in interest rates, would have certainly expedited the sale and reduced the anxiety for the sellers.
5/5
TrustpilotGreat service
Great service! Fawaz and Alisha were both brilliant from start to end. Well done and thank you.
5/5
TrustpilotKFH once engaged were very proactive…
KFH once engaged were very proactive on the advertising and sale of our property. We had constant communication and had the benefit of two regular advisors from the beginning to the end. This is important as does not happen with companies these days very often so that was a positive benefit.
5/5
GoogleEduard is very patient, responsive and professional. And we are able to get an ideal flat within a week, which is amazing.
5/5
TrustpilotIryna from KFH was an excellent…
Iryna from KFH was an excellent mortgage broker. She is extremely organised and thorough- ensuring to put the customer's interest at the forefront of the whole process. We couldn't have asked for someone better to help us out as first time buyers.Highly recommend and will be returning when it is time to re-mortgage!
5/5
TrustpilotFeedback from a buyer
The sellers of our house were using Sharon of Dulwich KFH as their agent. She was incredibly professional, transparent and fair. I trusted her, which made the sale far easier than it could have been. I would not hesitate to instruct her if we were selling a house.
1/5
TrustpilotTerrible experience
Lack of communication Lack of progressionUtterly displeased and will NEVER recommend or use again.A so called branch director duties is on par with an office administrator
5/5
GoogleEduard was super helpful in finding places that fit my needs. Highly recommend going to them!PositiveResponsiveness, Professionalism
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