John D Wood & Co. Notting Hill Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Great help

Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.

Melanie · 24 April 2026

★★★★★ 5/5

Google

I highly recommend using Harry Williams at John D Wood & Co for any of your letting request. On top of being extrermily professional and helpful, Harry is a problem solver which helps when the unexpected happens. Thanks a lot Harry and I wish you all the best !

Lila · 27 October 2019

★★★★★ 5/5

Trustpilot

Chiswick Lettings Team

Laura and her team in the Chiswick Rental offices went the extra mile in advising us on every aspect of finding a new tenant for our property including help with plumbers, decorators and removals and most importantly in finding us a good selection of prospective new tenants to choose from. A very hands on operation with excellent customer service and support.

David · 1 March 2023

★★★★★ 5/5

Google

Jess was my point of contact and she was super helpful! Made the process of searching for an apartment much easier.

Ayomi · 10 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from start to finish!

I'd like to thank the whole team at John D Wood in South Kensington and in particular Umar and Angelo for introducing a buyer and working together with all parties (solicitors, managing agents, freeholders, buyer and vendor) in a friendly, personalised and dedicated way from start to finish. Although the whole process - from offer and sales memorandum till exchange of contracts and completion of the sale at the agreed price - took approximately 12 weeks, Umar and Angelo have always kept me informed of every single step towards achieving a successful sale. It was often just a text or quick phone call - even on a Sunday - which kept me motivated throughout the process. I believe that with John D Wood I have been in very good hands and would therefore highly recommend them.

Mark · 6 June 2019

★★★★★ 1/5

Trustpilot

DO NOT RENT WITH JOHN D WOOD UNLESS YOU LOVE STRESS 6 months of hell. No ventilation, health hazard.

They are the worst letting agent we’ve ever dealt with, do not rent or buy with this company, complete incompetence at all levels of management. They will cost you money, time, stress & potentially your health, it is not worth it! When we moved out we also recieved our deposit back in full just for clarity. (Though it took much longer than it should have)

Louis · 14 May 2025

★★★★★ 4/5

Trustpilot

Deposit nightmare solved

We have recently had to move during COVID. It was incredibly stressful and made worse when we found ourselves unable to access our deposit back through no fault of our own. At first I was not happy with the responses I was getting until Rupert Simmonds stepped in. He went above and beyond to cut through red tape and help us to get our deposit back in full. Rupert is a credit to John D Wood!

Shopski · 13 September 2020

★★★★★ 1/5

Trustpilot

Really bad when it comes to services

Really bad when it comes to services. My deposit is stuck with them for more than 2 months. Always some lame excuse for not paying back. There is an property manager named Moesha, who will never address any query but will just be harsh I hope to give below 1 star but that the least i can go.

SG · 18 April 2023

★★★★★ 5/5

Trustpilot

Claire has been excellent in helping us…

Claire has been excellent in helping us find a rental properly from abroad. She was super flexible with our requirements and timing and always kept us in the loop once we found the property. She did an extra video viewing and asked many questions to current tenants on our behalf. I would highly recommend Claire and her team and if were to rent again would definitely use them!

Agata · 23 February 2022

★★★★★ 5/5

Google

Best agency on the market by far! Look no further! Will has been top class, best lettings agent we dealt with for a long time! He was extremely professional, completely understood our requirements and had great people skills. Really went over and beyond to help. Highly recommended. Thanks Will

Chris · 27 October 2017

★★★★★ 1/5

Trustpilot

I have a property which is fully…

I have a property which is fully managed by JohnDWoods , they couldn't renew my contract due to sick leave of their employee , they cant solve my problem I have to reach to tenant by myself and trying to solve the issues , 20 days pasts the contract end date .

Ali · 24 September 2025

★★★★★ 1/5

Trustpilot

DO NOT TRUST THESE PEOPLE!

This company make an appearance of disorganization, but could not possible stay in business, if they were, indeed, as disorganized as they appear. Having managed to fend me off for three days whilst I was house-hunting in France; I finally found that the gem of a house I had found - in Perpignan - was taken off the market; in order that it could be purchased by a relative of one of the partners/directors of John D Wood. Worse than inefficient and unprofessional ... very close to fraudulent! DO NOT TRUST THESE PEOPLE!

Tom · 5 October 2024

★★★★★ 5/5

Google

Jay was really great. Unlike other agents, he actually took the time to listen to what I wanted. He worked very hard to find flats that met those criteria and didn't waste my time showing me flat after flat. Communication was also excellent. Highly recommended.

Amber · 27 October 2019

★★★★★ 5/5

Google

Zara Watterson was particularly supportive and helped me through a letting process that was both long and stressful. She has been amazing in the flat search, understanding exactly what my needs were and advising me very efficiently to guarantee I got the flat I wanted. She has worked beyond what was required from her to make sure my references and other documents were validated. She was fully committed and tried her best to make the process work. I am truly grateful for her help.

Catherine · 27 October 2017

★★★★★ 5/5

Google

Louna was great, she is helpful, knowledgeable and reliable. She is the best i have dealt with !

Sabrina · 10 October 2023

★★★★★ 5/5

Google

Zara has been a fantastic agent and has helped us throughout our tenancy. She has handled complex contract issues with the greatest of ease and she has made our experience with John D Wood & Co wonderful!PositiveProfessionalism

Viktor · 26 October 2021

★★★★★ 5/5

Google

Was a really good experience. Paris in particular really helped my wife and I throughout the whole process. He explained everything clearly, and was very quick to answer any questions we had.

Alexander · 2 May 2025

★★★★★ 1/5

Google

Completely ghosted after move out, no sign of my deposit and not returning my calls or emails

Anthony · 10 October 2025

★★★★★ 5/5

Google

I was extremely fortunate to have Ms.Kerime Mahmoud from Faron Sutaria to help me find a property in Central London. She was extremely efficient and knowledgeable, not only in the properties available but also in the type of property that would suit me. She had a very good understanding of the property market as well as of my needs and wants and did not make me waste any time in seeing places that would not be right. It is often quite challenging to find a new home and go through the process of buying it and she was an amazing support throughout. She interacted wonderfully not only with me the buyer but also with the sellers of the property I am purchasing. As a result I highly recommend Faron Sutaria and would like to thank Kerime for her outstanding services and help.

Sally · 27 October 2016

★★★★★ 1/5

Trustpilot

I rented a property which was managed…

I rented a property which was managed by this company. The agents made promises they did not meet and the management agents are extremely poor. There was a flood and the information provided by the company turned out to be in accurate so they have refused to reimburse me for the hotel and all costs. I have had to instruct my lawyers to start a court process.

Kofi · 6 January 2022

★★★★★ 5/5

Google

The interactions that I had with John D Wood we’re professional, welcoming and allowed to have a smooth experience when transitioning into my new home. My Agent Rushana was very helpful and extremely friendly, making my experience even more enjoyable.PositiveResponsiveness, Professionalism

Richard · 26 October 2020

★★★★★ 5/5

Google

Jessie was highly professional and made our move to our new rental property a very easy experience.

Eddie · 10 October 2023

★★★★★ 5/5

Google

Zara has been great helping me moving to Notting Hill . I do recommend her as she has been very reassuring and knowledgeable about every steps of the process. I highly recommend her as an agent.

William · 26 October 2021

★★★★★ 5/5

Google

We are experienced at buying and selling properties in London and when we started to assist our son in his search for a flat we proceeded with caution knowing that finding the right people to work with in the property business in London is not always easy. There is pretension and quite frankly dishonesty in this field, with many agencies looking at numbers and not at making people happy. However, from the moment we met Maria Oliveros we knew we were onto a winner. She listened, really listened to our needs and was transparent and honest with her answers to any questions. She got to know my son and his girlfriend, building a profile and matching their needs to the properties she found for them. She did not waste their time showing them properties that were not suitable just to get them through the door and fulfil a rota - as was the case with other agents - regularly kept them upto date with her search before hitting bingo a few months later. She is a diamond in the rough and we would not hesitate to work with her again or recommend her to others. Well done Maria!

Jules · 28 October 2015