Trusted Agent profile · Kensington and Chelsea
★★★★★
267 reviews across 2 platforms
9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea, SW3 3QS
John D Wood & Co.'s office in Kensington and Chelsea, at 9-11 Cale Street, is rated 3.7 out of 5 across 267 reviews on two platforms, including 58 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
5/5
GoogleI really recommend John D Wood & Co for finding flats with amazing central locations 😊 Additionally I want to thank Charles Chichester, for supporting and reassuring me for the duration of the flat purchase. …
Thank you for your lovely review, and I am delighted that we helped you find a property that you are pleased with. I know Charles will be delighted with your comments, and of course he will be glad to help in future with any other property matters. In the meantime I hope you will be very happy in your new home. Robert Green MRICS, Director, John D Wood & Co.
1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
1/5
TrustpilotJDW LETTINGS DEPT HIGH ST WIMBLEDON - AVOID
The head of lettings in Wimbledon High Street cold-called me for months promising me she had corporate clients for my property, this was an untruth. From October to December, she tried to coerce me into dropping the price, advising me the 'market was particularly quiet' (old gem used by agents trying to scaremonger you into submission' I made two formal written complaints about this lady AC, and they were to respond to as per JDW's website statements. AC then tried to force me to accept two out of four tenants whose references were sketchy (one has only joined his company and the other was a Temp). AC then tried to coerce me into accepting tenants and rush through a gas safety cert which the company JDW recommended failed on my property (this later proved to be a false failed GSC). Out of the blue, I was asked to make my complaint to AC who responded to a complaint about herself!!!!! She then sent me an invoice for the rent for four tenants who have never entered the property and had failed references that were turned down. AC is. a bully whose sharp practice is supported by Ms Haskins another employee who is trying to coerce money from me on false pretences. I am outing this company.Normally I would respond.. however it did not end there, AC’s dept head from JDW HQ then started to bully me demanding I pay them one years rent even though no transaction or tenant was supplied ( due to FAKE references). The bullied me to the point of a breakdown! This company knowingly lied to me- tried to brush over trying to take 12 mo the fees and simply kept badgering me up to recently.
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
5/5
GoogleJohn D Wood at Chelsea Green has provided exceptional value in helping us sell our property. Their precious advises helped us navigate the complicated real estate market. I would highly recommend their service to anyone selling a property in Chelsea (especially Robert Green who has a very long experience and deep understanding of this market).
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
5/5
GoogleThe team at Chelsea Green are the best you could ever ask for when looking for a property As a client they cared for my needs and would keep in regular contact to ensure I was looked after without being overwhelming. It is the friendly gentle manner that Evie and Charlie exhibit which would ensure I always work with them in future and recommend to friends. A Class team that many agents would admire. Saj
Dear Mr Hai, Thank you for taking the time to write so kindly about Evie and Charlie, and I know that they were delighted to help you. We are looking forward to you living locally and wish you many happy years in Chelsea. Do stop by if you need anything, even if it is the phone number of a window clearer or similar! Very best wishes. Robert Green
5/5
GoogleWe would like to thank Charlie for his expertise and patience during our search process. We’re so grateful for the effort he put in to understanding our needs and to keep us informed.
Thank you for this review. Charlie works hard to understand what buyers are looking for, so that he can show them the right properties. We are delighted that this has been helpful to you, and are grateful that you took the time to give this review. It is much appreciated. Best wishes. Robert Green Director John D Wood & Co. Chelsea
5/5
TrustpilotI recommend these guys to anyone who listens!
I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.
5/5
GoogleI really recommend John D Wood & Co for finding flats with amazing central locations 😊 Additionally I want to thank Charles Chichester, for supporting and reassuring me for the duration of the flat purchase. …
Thank you for your lovely review, and I am delighted that we helped you find a property that you are pleased with. I know Charles will be delighted with your comments, and of course he will be glad to help in future with any other property matters. In the meantime I hope you will be very happy in your new home. Robert Green MRICS, Director, John D Wood & Co.
5/5
TrustpilotThe Battersea Team were brilliant to…
The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!
5/5
GoogleHuge thank you to Sema and the Team at JDW.
Dear Mr Robinson, Thank you for your kind review. We are delighted that the sale went smoothly for you, and wish you every happiness in your new home. Yours sincerely Robert Green John D Wood & Co.
5/5
TrustpilotMy thanks to the Wimbledon team
My thanks to the Wimbledon team for marketing and selling my property. They were professional, efficient and very pleasant to deal with. During this difficult selling time they did everything they could to make the process work as smoothly as possible. They marketed the property quickly and accurately, managed the viewing without a single problem and sold the property. Warren Appleton and Adrian Seabrook were my main contacts and I could not have been given better service. I would recommend them to anyone wishing to sell their property.
1/5
TrustpilotEnd of Tenancy Check Out - Battersea Branch
Our experience with John D Wood was frustrating and stressful. We dealt with four different agents during our tenancy, and none resolved any issues. The checkout process was the worst - we moved out in April, but our checkout report took 10 days, and despite a professional clean, the landlord conducted another and tried to charge us.
5/5
TrustpilotThank you Denise
Denise at the Beckenham branch was fantastic at keeping me informed of progress throughout the sales period from initial offer to exchange and completion. She was very proactive in following up and assisting with the resolution of outstanding queries. Thanks Denise
1/5
TrustpilotI wish that I read the reviews prior to…
I wish that I read the reviews prior to my dealings with this agent. I’ve been a landlord for decades, have mostly stayed with the same company for a very long period, any issues were always resolved promptly and I felt that my custom was important.
5/5
TrustpilotI just moved into a new flat in Notting…
I just moved into a new flat in Notting Hill. The team was always very responsive, on top of everything! I’m so happy with my new property and the service they’ve provided.
5/5
TrustpilotHelpful and friendly
Always very helpful,friendly and supportive whilst remaining professional. Gave good advice. Appreciated individual circumstances. Always answered my queries. Stayed with us through a long process with a positive outcome.
5/5
TrustpilotEasy first time buying experience at JDW
Working with Sophie and the rest of her team to purchase my first flat has been great. Always quick to get back to me, friendly and making the home buying experience positive.
5/5
TrustpilotGreat help
Thank you, Paris and staff at Notting Hill office for doing a great job renting out our two-bedroom flat despite a tough market. We really appreciate your hard work and professionalism.
5/5
TrustpilotChiswick Lettings Team
Laura and her team in the Chiswick Rental offices went the extra mile in advising us on every aspect of finding a new tenant for our property including help with plumbers, decorators and removals and most importantly in finding us a good selection of prospective new tenants to choose from. A very hands on operation with excellent customer service and support.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood & Co.'s Kensington and Chelsea office has 267 reviews across two platforms: 58 on Google, 209 on Trustpilot (across the whole business).
John D Wood & Co. Chelsea Green is rated 3.7 out of 5 across all 267 reviews, and 4.9 out of 5 on Google from 58 reviews.
John D Wood & Co. Chelsea Green, 9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea, SW3 3QS.
