Trusted Agent profile

John D Wood & Co. Chelsea Green reviews

3.6

★★★★★ Good

260 reviews across 2 platforms

9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea SW3 3QS

John D Wood & Co.'s Kensington and Chelsea office at 9-11 Cale Street is rated 3.6 out of 5 across 260 reviews on two platforms, including 54 Google reviews rated 4.9. The 206 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

54

Reviews on Google

This office

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

5/5

Trustpilot

David Alexander, associate director of John D Wood property

I have known David Alexander, the associate director of John D Wood &Co London, country & international property for more than 15 years and my property In London has been managed by his agency from time to time. David is very professional and always gives me very practical and helpful advice when I need it. I highly recommend David to be your property manager.

Cherry · 22 April 2026

5/5

Google

This review comes a bit late, but it had to be written. Sema was incredibly helpful, kind, and professional throughout our interactions. She always responded clearly and patiently, and made the whole process feel much easier and less stressful. We’re very grateful for her support and would happily recommend working with her and the team at the Chelsea office.

Aysun · 23 August 2025

Agent replied · 22 October 2025

Dear Mrs Cinar, Thank you for taking the time to write a review. I know it will mean a lot to Sema, and it means a lot to me to know that you had a good experience with us. We wish you every happiness in your new home. Yours sincerely Robert Green, Director, John D Wood & Co.

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

5/5

Google

What a rarity it is to deal with good people these days, and what a pleasure it is when that happnes. Robert has been fabulous to work with and we are delighted with the purchase. Good, honest, proper advice. We would highly recommend dealing with Robert and JDW on any property transaction in Chelsea.

Jamie · 8 April 2025

Agent replied · 13 May 2025

Thank you for your kind review, which refers to my colleague Robert Lewis. We are delighted that you had a good experience with Robert and the team here. We wish you every happiness in your new property. Robert Green, Director, Chelsea

5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

5/5

Trustpilot

Great service

Paris and the team at Notting Hill quickly found well-vetted tenants for my one-bedroom flat. They handled viewings and checks efficiently. Thank you!

Agnes · 24 April 2026

5/5

Trustpilot

Paris was super helpful from the…

Paris was super helpful from the beginning to the end, always responsive! Big shout also to his team in Notting Hill! Thank you

Giulia · 17 April 2026

5/5

Google

JDW Chelsea, did a fantastic job selling my house. Gave me good advice on pricing, marketing and when it came to sale process , how to navigate the complex path to exchange. They also ensured that the exchange happened very quickly, which without their hand holding would not have been the case. What I also liked that even though Robert Green was may original main contact , I dealt with the whole team. The actual sale in the end was handled by William Close Smith. I cannot recommend him highly enough. Not only did he achieve the asking price, for me. He ensured that the exchange happened in a very smooth and extremely quick manor. I cannot thank him enough!!! Someone you really want on your side when selling your property. He was also very good at handling me, which is important as selling property is a stressful process!PositiveResponsiveness, Quality, Professionalism, Value

Rustam · 9 November 2021

Agent replied · 8 November 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team at JDW Chelsea Green are amazing, very professional and trustworthy, but incredibly charming as well. We recently sold our house through the Chelsea Green office, having had a couple of false starts where they kept their humour as we pulled out due to not being able to find what we wanted to buy in the country. Will Close-Smith was fantastic in closing off a tricky negotiation process. We have now bought a wonderful flat through JDW Chelsea Green and once again they were super proactive through the sales process which saw us exchange at 6pm on New Year’s eve. Chapeau! again to Will Close-Smith, and Jamie Davidson. Finally, they have given us excellent advice on the market over the years - Andy Buchanan, thank you particularly. There really is no one else I would use.PositiveResponsiveness, Quality, Professionalism, Value

Rupert · 9 November 2021

Agent replied · 8 November 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We can’t speak highly enough of the team at John D Wood, Chelsea Green who have recently sold our apartment in Chelsea. We have worked closely with Robert Green and Will Close-Smith who have both provided an exemplary service. They have been in regular contact and provided expert advice throughout the entire process. They have excellent market insights, but don’t over promise or enter into hype. Will has been particularly supportive through the conveyancing process using his knowledge and contacts to keep things moving at speed. They genuinely cared about us and we felt supported at all times. We would highly recommend using their services, they are head and shoulders above the competition.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 9 November 2021

Agent replied · 8 November 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Claire Carter = everything you'd want in an agent

A huge token of respect and appreciation for Claire Carter, who acted on our behalf through an exceptionally complicated sale. Claire demonstrated deep subject matter expertise throughout and consistently went above and beyond, navigating a whole series of challenges, any one of which could easily have put the deal in jeopardy. She showed real patience, persistence, resilience, and tenacity, and most importantly inspired complete trust, all delivered with a genuine sense of humour when it was most needed.

Justin · 15 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John D Wood & Co.'s Google reviews

Questions about John D Wood & Co. Chelsea Green

How many reviews does John D Wood & Co. Chelsea Green have?

John D Wood & Co.'s Kensington and Chelsea office has 260 reviews across two platforms: 54 on Google, 206 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is John D Wood & Co. Chelsea Green's rating?

John D Wood & Co. Chelsea Green is rated 3.6 out of 5 across all 260 reviews, and 4.9 out of 5 on Google from 54 reviews, checked 9 October 2026.

Where is John D Wood & Co.'s Kensington and Chelsea office?

John D Wood & Co. Chelsea Green, 9-11 Cale Street, Chelsea, SW3 3QS, Kensington and Chelsea SW3 3QS.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.