Interlet International Sales and Lettings Kensington and Chelsea reviews

★★★★★ 5/5

Trustpilot

Excellent Service

Looking for a short term let in the centre of London, Alexa at Interlet was brilliant; very helpful, professional and friendly.  A real contrast to some other agencies and listing sites I contacted, with most of whom communication was frustratingly difficult. Alexa really helped with finding the right property, sorting out the contract and getting everything arranged for moving in. As this was the first time renting in London without being able to view properties, it was very reassuring to be able to talk to someone I felt I could trust. Interlet's client money protections were also reassuring. I can thoroughly recommend Interlet, and Alexa in particular.

J · 15 May 2023

★★★★★ 5/5

Google

Interlet in Kensington was extremely helpful, efficient and managed to find studio for me in a short period of time. I was really so pleasantly surprised with their service. They had a large selection of studios available in West London and we were able to see 5 studios in 24 hours! Thank you interlet - job well done!

Maria · 27 October 2014

★★★★★ 5/5

Trustpilot

Great experience dealing with Interlet

Great experience dealing with Interlet and in particular Hope and Tudor. Hope has also been incredibly helpful with any queries that I have had. Tudor was also great in terms of viewing properties and ensuring that everything was in order in terms of the tenancy agreement and everything was dealt with ease and no problems.

Charlotte · 17 October 2017

★★★★★ 5/5

Google

Interlet is a really hard working professional independent estate agent in Kensington. My experience had been gathered over many years working closely with the company and I can highly recommend their services in the property market from lettings to sales.

Phillip · 25 October 2023

★★★★★ 4/5

Google

I used Interlet to find my student apartment. The agency was really professional, experienced and helpful. I had loads of questions that were always answered in a way that was easy to understand. Eleanor Johnston, the agent who helped me, was extremely open, transparent, and reliable through the whole process.

Mathilde · 25 October 2022

★★★★★ 5/5

Google

I really had a good experience with Interlet. The consultant Mandy who helped me to find a new room to rent so quickly was brilliant,friendly and professional and I was so glad. Thank you Mandy, you provided a high level standard of customer service. I will keep doing business with you and Interlet.

Silvia · 26 October 2016

★★★★★ 4/5

Trustpilot

Alicia at Interlet helped us to secure…

Alicia at Interlet helped us to secure a shortlet. She was friendly, helpful and available during the entire process. Thank you Alicia, we are grateful for all you've done for us! I recommend Alicia as a competent letting agent.

Moira · 10 January 2022

★★★★★ 1/5

Google

I got in touch with Interlet thorugh spareroom in 2014 and they asked me if I was interest in their properties. I was a rookie in London and I accepted then they asked me for aorund £75 feed to have a list 5or 6 of potential properties in west london. It was such a terrible and shocking exsperience. none of the properties was suitable to call them DECENT. I remember one of them was a cubicle of 10sqm close to notting hill with a single bed, a small fridge in the corner with a stove on top, stinky and dirty building of course. The bathroom was shared with 5 similar units. After 3 or 4 years, meanwhile i was looking again for a new place, the got in touch again with me suggesting to visit them and having a chat about new potential accomodations..... and the history started again, I think the girl at the phone still remember my loud insults! If you are looking for a decent shared accomodation dont use these scammers!

No · 25 October 2022

★★★★★ 4/5

Google

I have known the proprietors of Interlet since 1996 as we were both tenants in a local office building in Kensington. I have dealt with Interlet’s owners and staff in various capacities, first as a neighbour and now as a tenant. I have enjoyed dealing with them and still have a long standing association. They are one of the leading estate agents in RBKC, they are professional, reliable and friendly. I highly recommend them and continue to wish them all the best!

Hisham · 25 October 2022

★★★★★ 1/5

Google

I have lived in London for 6 years, and renting with Interlet was by far the worst experience I have had. After I had moved into a shared house they were renting out, they forced me to sign a new contract adding in a break clause after I had already lived there for two months and paid rent under the existing contract. The owner of the company aggressively yelled at me down the phone and threatened to kick me out if she couldn’t edit the contract which we both already signed. She tried to intimidate me saying she was a “barrister” and that I shouldn’t mess with her. A while longer into the tenancy, contractors started showing up at the house to do work with no notice given that they would be coming. They literally let themselves into the house without any indication that they would be coming. Interlets responses to my concerns was to get extremely aggressive once again. They are terrible. I have had significantly better experiences renting with several other agents in the area. Seriously, avoid this place - I wish I had never gotten involved with them. You can find much better. I have noticed they seem to deny similar accounts from other people in their reviews. The condescending tone they take is exactly reflective of my experiences with them. So, don’t be surprised if they try to excuse away my accusations also.

Adam · 25 October 2022

★★★★★ 5/5

Google

The agency has been extremely considerate and accommodating with all our requests. They’ve been prompt in their response to maintenance requests as well. I would highly recommend them! The house is also lovely & well-maintained.

Kyra · 25 October 2023

★★★★★ 5/5

Yell

Easy process with no stress or hassle

Renting a studio in Earls Court was such an easy process with no stress or hassle. Federico was very nice and helpful and answered all our questions. He even negotiated a lover price with landlord! Would recommend Interlet to anyone looking for accommodation in Central London.

SamuelT-37 · 15 September 2019

★★★★★ 5/5

Google

Alexa managed to rent two properties in our portfolio achieving 25% more rent. Tenants are wonderful and the process was very smooth. Alexa's communication skills were great. Kept us informed through the whole process.

Santana · 25 October 2023

★★★★★ 5/5

Google

Good, professional company that always responds promptly and professionally when any problems arise, and are quick to sort things out. Rented a lovely house in good condition, with good quality furniture included. Would recommend.

Thurston · 25 October 2023

★★★★★ 5/5

Google

Alexa was one of the best agents we dealt with over our house hunting experience. Her enthusiasm, communication and professionalism were truly commendable. I would highly recommend her!

Fraser · 25 October 2022

★★★★★ 5/5

Google

First time renting an apartment in London and couldn’t be more luckier to work with Eleanor. Loved every minute. She made the work very smooth, informative and fun! Thank you! 10/10

73 · 25 October 2023

★★★★★ 5/5

Google

Alexa was super helpful in finding short term accommodation within a short window, despite being international and in different timezones and applying via a company. Would recommend.

Travis · 25 October 2022

★★★★★ 5/5

Google

I had a good experience with Interlet. The agent, Neshaad was friendly, polite, ontime and professional. They charge you after agreement with the landlord which is a big advantage. Some companies in the area charge you before viewing with no guarantee that you reach an agreement.

Ali · 26 October 2016

★★★★★ 5/5

Google

Professional, direct and smooth process. Was recommended to Interlet and will pass the recommendation forward

Chris · 6 October 2025

★★★★★ 5/5

Google

Thank you very much to Interlet Estates for helping me to rent a studio near my university. Especially thank you to Eleanor! She is very helpful and kind and was always answering my questions!

George · 25 October 2021

★★★★★ 5/5

Google

Interlet have been great during the rental process, very supportive during the application process and since moving in. They have dealt swiftly with any queries and issues we have had.

Emily · 25 October 2023

★★★★★ 5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service from Interlet lettings team! Especially Shivan was so kind and helpful when I needed to find an accommodation in 3 days. Highly recommend using if you really need assistance rather than an agent passing on messages.

Peter · 16 August 2020

★★★★★ 5/5

Trustpilot

Thank you so much Interlet

I've lived in a property managed by Interlet for over 3 years. In this time Shivan was very helpful and managed to sort any problem I had immediately. Would definitely recommend him and whole team. Thank you so much Interlet!

Dr · 15 April 2020

★★★★★ 5/5

Trustpilot

Very lovely and friendly team

Sham and her team have handled the letting of our house for a few years and we are really happy with their job. They dealt with all our queries in highly professional manner. Very lovely and friendly team. Thank you!

Osman · 11 September 2019