Interlet International Sales and Lettings Kensington and Chelsea reviews

★★★★★ 5/5

Google

I am a resident of the property they manage, and their services have been excellent. In particular, Kerry from the residential maintenance team has been outstanding, efficient, responsive, and professional. I highly recommend their service.

Söder · 10 September 2025

★★★★★ 5/5

Google

Shivan is a fantastic manager. He is very professional and helpful. He always dresses elegant, but would get on his hands and knees to repair the bathroom after a leak. His only concern was solving problem for the tenant. Thank you very much and God bless your family.PositiveResponsiveness, Professionalism

Psyche · 25 October 2021

★★★★★ 5/5

Google

I have to give a shout out to Eleanor who went above and beyond to help myself and my partner find an apartment in London. We are currently in Dublin which made it hard for us to view certain apartments but Eleanor really did absolutely everything for us from keeping in touch every minute of the day, to sending us videos of places so we could view them in are own time and also doing video calls with us. She was outstanding and gave great customer service. I couldn’t recommend Eleanor enough from Interlet and her colleagues. If you need any help looking for a place to rent in London, Eleanor from Internet is the girl to go too! An extraordinary professional service with exceptional customer service !!!

Ailish · 25 October 2021

★★★★★ 5/5

Google

I would highly recommend interlet to anyone looking to rent a flat in London! From the process of finding and offering on a flat, through to the actual tenancy, interlet has been amazing and seamless. The property manager Shivam is particularly excellent and is always quick to respond and help with any issues during tenancy, he even put us in contact with great cleaning services around the area! Couldn't recommend more.

Taylor · 25 October 2022

★★★★★ 5/5

Trustpilot

I have had a positive experience with Interlet as a buyer

I have had a positive experience with Interlet as a buyer, which does not happen often in the London market where estates agents usually side with sellers. Federico is professional and helpful throughout the sales process and beyond. He presented the property in a fair, clear and not misleading way, willingly accommodated my request to view the property more than once, assisted negotiation with the seller, facilitated documentation production to speed up completion, and even sent me detailed floor plan after the sale was completed, when I asked for it to market the property. Interlet understands the buyer’s needs and go out of their way to be supportive. Many thanks to Federico!

Customer · 22 June 2021

★★★★★ 5/5

Google

If you’re looking for an estate agent that is efficient,professional and always goes that extra mile for you making the whole experience completely stress free and easy then look no further! Excellent team at Interlet and nothing is ever to much trouble,thanks guys keep up the good work! Extra special thanks to Alexa who is always 10/10 and extremely helpful. Thank you very much,highly recommended! AndyPositiveResponsiveness, Quality, Professionalism, Value

Andy · 25 October 2022

★★★★★ 5/5

Google

Alexa is the agent to go for if you are looking for someone kind, responsive and resourceful - couldn't recommend her enough!

Milja · 29 November 2023

★★★★★ 5/5

Google

Hi. I had Eleanor as an agent and it was very helpful. Everything went fast and it helped me a lot taking in consideration how crazy the rent market in London is. :)

Mihaela · 25 October 2022

★★★★★ 5/5

Google

I live here for about a month and can say I was really lucky to find this place. My flat is very affordable and the area is wonderful, Hyde park is literally next to the house. The building is old but in a good condition. Also would like to mention the customer service - it is always easy and unproblematic thanks to all managers. Everyone is super friendly and helpful. I had an issue with Wi-Fi quality and it was solved in a week as well as other issues. Couldn’t imagine a better place for this price! Honestly can recommend it

Asia · 25 October 2022

★★★★★ 1/5

Google

Interlet has meant a rollercoaster of bad surprises and disappointments for us during our one-year tenancy. Little respect with students, irregular communication (when it’s in their interest) & they still ask you to rate them 5 stars on Google Maps when you aren’t done yet with their service! It took 4 months for Interlet to give back the deposit, obviously not in its entirety, charging us 200£ for cleaning a sofa, 110£ for light bulbs and other ridiculous fees for cleaning a house that was definitely not brand new… One agent in particular was very rude and randomly answered emails. Only plus: they provided a new sofa and sent a handyman when needed.

4L · 25 October 2022

★★★★★ 1/5

Google

Interlet has been an absolutely disgraceful experience. Lack of communication, overcharging the checkout (110£ for 8 bulbs which were reported as working) to name a few. The different employees have no sense of service. Don't expect anything from them except when it's about them and their wallet. I would recommend anyone willing to rent an apartment with them to just move on to the next agency. The manager, was especially rude with us and took advantage of us despite our multiple attempts to clear the air.

Alexis · 25 October 2022

★★★★★ 5/5

Google

Interlet is a great agency. They managed to find a house which would suit me the same day when I came to them. The locations of their properties vary from Baron's Court to Notting Hill and Kensington. I live near BBC Centre and it takes me approx. 20-30 minutes to reach Notting Hill and other central areas what is really comfortable for me.The property itself is kept clean and tidy - the cleaner comes every week to take care about it. I am really grateful to Interlet's team: these are great agents and absolutely fascinating people! I would definitely recommend them. And many thanks to Sham and Evelyna!

Diana · 26 October 2018

★★★★★ 5/5

Google

If I’m being completely honest… I have been managed by a dozen or more property companies, and I must say… I am beyond impressed and grateful for how accommodating, helpful, and (actually) caring Interlet is. I must extend this review to really put the spotlight on Shivan, and how he went to great lengths to make me feel at home. The whole team is on top of it, very responsive, and keeps their machine (and your home) well-oiled and smooth. As an American trying to make her way in London, Interlet was very understanding and patient toward any other challenges that did arise. And we always worked it out. So, thank you Shivan and the Interlet team, for all your hard work and support! If I ever move back to London, I know who to turn to.

Raquelle · 26 October 2018

★★★★★ 5/5

Yell

Shivan + the Interlet Team are on top of it!

If I’m being completely honest… I have been managed by a dozen or more property companies, and I must say… I am beyond impressed and grateful for how accommodating, helpful, and (actually) caring Interlet is. I must extend this review to really put the spotlight on Shivan, and how he went to great lengths to make me feel at home. The whole team is on top of it, very responsive, and keeps their machine (and your home) well-oiled and smooth. As an American trying to make her way in London, Interlet was very understanding and patient toward any other challenges that did arise. And we always worked it out. So, thank you Shivan and the Interlet team, for all your hard work and support! If I ever move back to London, I know who to turn to.

RaquelleR · 30 August 2018

★★★★★ 5/5

Google

Really great agency. Very speedy replies. Landlady is lovely and wants to make us as comfortable as possible!

Amelia · 25 October 2023

★★★★★ 5/5

Google

Internet found us a lovely place to live. Thanks to Svetla, we started our new London life in the best conditions! She listened to our needs and the first flat we visited with her was the good one. All the team is very kind and helpfull. If you are new to London just like us, Interlet is the perfect way to find a super flat! Interlet found us an apartment that exceeded our expectations, despite our small budget for the area. Thanks to Svetla, who understood our expectations, the first apartment we visited was the Good one. The whole team is adorable and attentive. New to London and a little lost, Interlet allowed us to start our new life in the best conditions. We can only recommend them.

Pagnaz · 26 October 2017

★★★★★ 5/5

Google

I had to move to London within a week, so the stress of finding a place for me was very high, but thanks to Nishaad from Interlet, I found the perfect home for me in less than 2 days. He understood very well my demands, so he managed to find me exactly what I whished for, from the beginning, and more than this he helped me negociating my conditions with the landlord. He made everything so easy for me, being abroad, starting with showing the flat to a friend of mine that was in London, explaining all the details of the contract, being very very responsive to the email/phone, managing all the proces very fast and smooth. I had a great experience with Nishaad, who was very friendly and happy to help me, with everything. I would higly recommand Interlet. Diana

Diana · 26 October 2016

★★★★★ 4/5

Google

I had a good experience with Interlet. In particular the agent who dealt with me, Melodie, was friendly and professional and helped me find a flat quickly. Moving during the month of Dec-Jan is never ideal and I was glad for the help that the agency provided and particularly thanks to Melodie who called to follow up and get my impressions after the visits and organise more visits at short notice. You only pay a fee if you sign for the property and in my case this was 100£. They put me in direct contact with the landlord (or his agent) so there were no extra charges after that. Compared to other estate agents who were quoting me anywhere from 150£ to 420£ (not to mention renewal fees) this was a bargain.

Thomas · 26 October 2016

★★★★★ 5/5

Trustpilot

Excellent service and beautiful flat!

I am very pleased with the service carried out by Shivan and Nishaad. They exceeded all expectations I could ever have on a real estate agency. They have been extremly helpful and serviceminded and fulfilled all my inquiries regarding the flat. They are really easy to reach, and when I arrived in London, Nishaad met me to give me the keys on his day off, which is not something agencies usually do. This just provet that they do anything and everything for their clients, and if you are thinking about renting from Interlet, I would give my full recommendation to proceed with your inquiry. I am more than pleased with the help and service I received! Absolutely love the flat and the service! Thank you Shivan and Nishaad!

Tobias · 11 September 2016

★★★★★ 5/5

Google

I just wanted to send a quick review praising team members at interlet W8. Nishaad arranged for me to see a number of properties to rent and I want to express my thanks to Nishaad and his team for their generous and thoughtful approach. I found Nishaad to be agreeable in his manner and diligent in his research; he went beyond my expectations by arranging to view various properties instead of the one I had initially expressed an interest in. To my surprise, all of them were worth viewing - and it felt that he had actually listened to me, as opposed to simply dragging me around a list of properties that clearly wouldn’t be suitable, as is so often the case when letting. He then kept in contact and followed up with me assiduously. In a market where people are very quick to complain when they’re not happy, I thought I should be equally quick to praise outstanding customer service and courtesy. And this service was totally free - I didn't pay a SINGLE PENNY! Nishaad and the rest - thank you!

Omar · 27 October 2015

★★★★★ 5/5

Google

I just want to send a quick review praising team members at interlet W8. Victoria arranged for me to see a number of properties to rent before Christmas. I’ve not taken up a property at the moment as my circumstances have changed, but I wanted to express my thanks to Victoria and the other girls for their generous and thoughtful approach. I found Victoria to be agreeable in her manner and diligent in her research; she went beyond my expectations by arranging to view various properties instead of the one I had initially expressed an interest in. To my surprise, all of them were worth viewing - and it felt that she had actually listened to me, as opposed to simply dragging me around a list of properties that clearly wouldn’t be suitable, as is so often the case when letting. She then kept in contact and followed up with me assiduously. In a market where people are very quick to complain when they’re not happy, I thought I should be equally quick to praise outstanding customer service and courtesy. Thank you Victoria and the rest of the girls from interlet!

Kamran · 27 October 2015

★★★★★ 5/5

Trustpilot

Brilliant service

I'd just like to take the time to thank Eva of the Relocation Department. I visited the Interlet office after they invited me when I called up. I gave them details of my requirements and my budget and I sat with Eva as she took the time to call through her landlords and contacts. I left the office with a number of different viewings and although none of those initial properties were suitable for me, we done the same thing the next day and I took the second property I visited. I plan on moving again in the next 4 months. I took this place just to make sure that I was not homeless, and to get to know London a little better before I put pen to paper on a much longer contract. I will seriously consider using Interlet again. Hopefully Eva can help me once more. A++++

Elemir · 29 April 2015

★★★★★ 5/5

Trustpilot

Interlet - 5* Service

I just want to send a quick review praising team members at interlet W8. Victoria arranged for me to see a number of properties to rent before Christmas. I’ve not taken up a property at the moment as my circumstances have changed, but I wanted to express my thanks to Victoria and the other girls for their generous and thoughtful approach. I found Victoria to be agreeable in her manner and diligent in her research; she went beyond my expectations by arranging to view various properties instead of the one I had initially expressed an interest in. To my surprise, all of them were worth viewing - and it felt that she had actually listened to me, as opposed to simply dragging me around a list of properties that clearly wouldn’t be suitable, as is so often the case when letting. She then kept in contact and followed up with me assiduously. In a market where people are very quick to complain when they’re not happy, I thought I should be equally quick to praise outstanding customer service and courtesy. Thank you Victoria and the rest of the girls from interlet!

Kamran · 22 December 2014

★★★★★ 5/5

Trustpilot

It's a pleasure to deal with interlet

Miss Fruzsina has been brilliant. She has left me with a positive impression of Interlet and has helped in building a good relationship with client and agent. She has been proactive in answering all enquiries. Always friendly and at the same time professional in her approach when dealing with me. Hotels are so expensive in London and I found a studio for four weeks so quickly through interlet. Again as I said earlier this has cemented a healthy working relationship and I feel that I can call the office and be dealt with promptly and professionally. It's a pleasure to deal with interlet - I am very happy with my studio in Bayswater. Its lovely!! Many Thanks

Frank · 5 November 2014