Foxtons Earls Court reviews

★★★★★ 5/5

Google

Jamal was really helpful! I called on a Sat morning desperately looking to move asap and he managed to find me the flat that I wanted within few hours! Very friendly, pleasant, went above and beyond to ensure the flat was ready to move in asap! THANK YOU!

Asya · 26 April 2024

★★★★★ 5/5

Trustpilot

Alycia Levy at Foxtons is brilliant

I use Alycia Levy as my property manager and have done so for several years and she is excellent, always going above and beyond. She is responsive, knowledgeable, providing excellent customer service and I am not sure what I would have done without her as she is always gets things sorted and organised and keeps me updated.

Wendy · 23 June 2026

★★★★★ 5/5

Trustpilot

I have always had a great experience…

I have always had a great experience with Foxtons, both as a tenant having them as managers and as someone looking for a flat. The agent Yasmin recently has been amazing; it’s her kindness and availability that really made her stand out!

Elena · 23 September 2026

★★★★★ 5/5

Google

Larisa was an amazing letting agent, she was very responsive, proactive, and understood what I was looking for, would absolutely recommend her to anyone!

Victoria · 17 February 2026

★★★★★ 5/5

Google

I had a great experience working with Mr.Jack Burns from Foxtons. He was professional, responsive, and communicated clearly throughout the sale process. Everything went smoothly from start to finish. I really appreciate his support and would definitely recommend him! Thank you Jack!

Tiffany · 24 August 2025

★★★★★ 5/5

Google

Great service from the team, especially Jack who went out of his way to really help get me the best possible property for me, and delivered such an efficient and caring service. Couldn’t have asked for anything more!

Ben · 24 August 2024

★★★★★ 1/5

Google

I will try to detailed our experience with Foxtons just to prevent other people to have a horrible experience like we did. Moving is not an easy thing to do but after almost two years relationship we wanted to live together and to make it possible we both had to move, we needed more space so we found a property with Foxtons Earls Court. We signed a contract (with a date set to move) and paid 4.5 thousand pounds deposit for the flat. They took copies of our bank statements, passports to make sure we would be able to afford the rent as usual (All the Estate Agencies do that). After that we received an email from Homeppl (Google it and take your conclusions) saying that to be "eligible" to rent with Foxtons and to "avoid" any delay we would have to register with Homeppl. Registering with Homeppl is very STRESSFUL AND TIME CONSUMING you have to book a slot to register, supply them with a tone of documents like 6 months of bank statements, details of your tax return, details of savings, your passports again (Foxtons already took copies if you remember) and so on. It's very confusing website and it becomes worse when Homeppl decides to phone you. Foxtons Earls Court throughout it's manager makes sure you do it quickly by threatening you by phone and email saying if you don't want to delayed your move you must finish the registration with Homeppl. Moving is already a stressful situation and Foxtons Earls Court and it's manager makes it worse. I will be very careful when I need to rent again and unless they change they appalling behaviour never from Foxtons again.

Xande · 27 December 2019

★★★★★ 5/5

Google

It was great working with Larisa. Unlike many other agents I came across she truly showed me the type of houses based on my taste at a great price. Highly recommended

Elene · 15 April 2026

★★★★★ 5/5

Google

Jack was a fantastic agent! He showed us a property that matched what we were looking for and followed through to ensure our offer was accepted. He was thorough with all of the required documentation and was really pleasant to work with. We would highly recommend.

Tola · 26 February 2024

★★★★★ 5/5

Trustpilot

Great experience overall

Great experience overall, especially from Ciara Ryan

Stephen · 21 September 2026

★★★★★ 5/5

Google

Amazing experience! Massive thank you to Jack Cuthbert for helping us finding our perfect flat from the first viewing with him. Jack paid close attention to our requirements and saved us time, money and more importantly mental batteries for dealing with finding a nice place to live.

Julia · 27 January 2024

★★★★★ 5/5

Google

Working with Cole Waygood from Foxtons Earls Court Lettings and finally being able to rent a beautiful house was a truly wonderful experience. He kept us informed every step of the way and is a genuinely trustworthy real estate agent. His attentiveness, professionalism, and friendly demeanor ensured that all transactions went smoothly. Many thanks to him.

Mustafa · 17 August 2025

★★★★★ 1/5

Trustpilot

Terrible experience

Non-existent communication. Viewings done by an unprepared team: didn't know level of service charge, exposure, if the appliances were new or not, size of the flat or rooms. One claimed we had replaced the kitchen (we hadn't), another that the Hue Lights we installed were staying in the flat for the buyer (we never said that).

Gianluca · 23 May 2026

★★★★★ 5/5

Trustpilot

Staff excellent

Staff excellent. Lots of way communication.

Alan · 21 September 2026

★★★★★ 5/5

Google

Jack Cuthbert was an amazing agent! My brother and I have been looking for over a year and Jack has managed to present us with a property that ticked all the boxes. He was super helpful and patient with us.

Ameerah · 26 May 2024

★★★★★ 5/5

Google

I can unreservedly recommend Charlie Williamson of Foxtons Earls Court. Apart from being extremely likeable, Charlie has an integrity and genuineness that we greatly appreciated. He is highly professional, very knowlegeable and went out of his way to assist us. Thank-you very much Charlie.

L · 26 February 2024

★★★★★ 5/5

Google

Had the best experience finding a flat with Jamal Shamal! He listened to my requirements, took me to several flat viewings and was able to find me a flat up to my standards in no time. Jamal was super honest and not pushy at all, something I highly dislike from other estate agents, really appreciate his dedication to finding me a flat and his politeness! If you need to find a flat through Foxton’s, definitely contact Jamal Shamal.

Alessandra · 28 December 2023

★★★★★ 1/5

Trustpilot

Three words - don’t do it

We listed our house with foxtons and the service has been abysmal. There’s been next to no effort or movement with trying to sell the house, no communications with any options etc. You get an account online which shows upcoming viewings - almost all viewings ‘booked’ haven’t actually happened and they don’t contact us to confirm it either. You expect a lot from an estate agent with their level of commission - dont bother.

Nicola · 9 December 2025

★★★★★ 1/5

Google

I am appalled by the lack of effort how Foxtons Earls Court can take care of a property. I have been with Foxtons for three years, only because tree years is the duration of the tenancy agreement. There has been so many issues with the property which has been ignored and not looked at, nor matter how many attempts I have tried to reach out and complain on matters relating to lights not working, black mold, broken windows and more which was supposed to get fixed. They have still managed to increase the rent even though nothing gets resolved. This company does not even do anything for their tenants, everything leverages on their side and they’re not fair to deal with. Choose your letting agency with diligence because this company just expects payments and does nothing in regards to faults to the property. They will waste your time and energy.

Barry · 24 October 2023

★★★★★ 5/5

Google

We feel very fortunate that we have “bumped” into Douglas at Foxtons Earl’s Court. We have been a nightmare client but Douglas and Foxtons Earl’s Court has been there every step trying to understand what we are looking for from our expressions, feedbacks and words. He has come up with different ideas every viewing we have done. Also,, the insights about the district, history, what it means to be in the neighborhood, all the necessary informations for buying a “big” item was incredibly useful as you cannot get those informations just searching on the internet. They were very patient and knew when to give you your space. We also loved the ambience of the Office as well. The warmth and attention made you feel that you are welcomed rather than being another buyer.

Gerard · 24 October 2023

★★★★★ 5/5

Google

My house purchase was completed yesterday. I was very impressed with Mr Archie Sladen's super professional services and tremendous help throughout the whole process. He was very helpful in finding us a good property, handling the negotiation and arranging our completion with the other members of our chain. It was great to deal with a genuine person who was always available and gave us immediate updates. He is friendly, professional and hard working. We would highly recommend Archie to anybody for buying a property.

Tao · 24 October 2023

★★★★★ 5/5

Google

Outstanding service. Jorge is incredible! I’d seen many flats with other agencies. Honestly, I was exhausted. When I made an appointment with him was expecting the same kind of service. How mistaken I was. From the moment we meet he made me feel like we were friends. He showed me the flat I wanted, but knew I needed something different. He patiently showed me many more until I finally found the one I liked. From beginning to end I felt understood and taken care of. Could not recommend him highly enough.

Maria · 24 October 2023

★★★★★ 5/5

Google

My partner and I recently had the pleasure of working with Jack from Foxtons to secure a rental property, and we couldn't be more pleased with the outstanding service he provided. From start to finish, Jack's dedication and professionalism made the entire process smooth and stress-free. Right from our initial meeting, Jack impressed us with his warm and friendly demeanor. He took the time to truly understand our preferences and requirements, ensuring that we were shown properties that aligned perfectly with our needs. His ability to listen and empathize with us set him apart from other agents we had dealt with in the past. Throughout our search, Jack demonstrated an unwavering commitment to finding the right place for us. He tirelessly arranged viewings, which we greatly appreciated. Jack's attention to detail was commendable, as he made sure to address any questions or concerns we had, leaving no stone unturned. What truly stood out about Jack was his genuine care for his clients. He made us feel valued and important. His patience and understanding were evident, and it was clear that he wanted us to be happy with our final choice. Jack's passion for his job was unmistakable, and it showed in the exceptional level of service he provided. He was incredibly knowledgeable about the rental market and the properties he showed us, providing valuable insights that helped us make informed decisions. Thanks to Jack's hard work and dedication, we found the perfect rental place that we now call home. He guided us through the entire rental process, making it hassle-free and straightforward. In conclusion, I cannot recommend Jack from Foxtons enough. If you're in need of a caring and kind professional who will go above and beyond to help you find your ideal property, look no further. Jack's remarkable work ethic and genuine personality make him a true asset to Foxtons. Thank you, Jack, for your exceptional service!

Isabella · 24 October 2023

★★★★★ 5/5

Google

It was a great pleasure to meet my boy Salim in Foxtons Earls Court. Although I am not very satisfied with his so-called Lamborghini, Salim is extremely helpful and willing to think in his customers' shoes. He showed us almost 10 properties to choose from which takes three days. Eventually, we find a lovely property at a good price. We signed with Foxtons. It was a great experience. I would definitely recommend Salim and Foxtons.

George · 25 October 2019