Foxtons Earls Court reviews

★★★★★ 4/5

Trustpilot

Thank you Habiba!

Habiba was very professional, helpful and friendly throughout the whole process.

Nusrat · 22 September 2026

★★★★★ 1/5

Trustpilot

I truly do not understand who in their…

I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.

H · 24 April 2026

★★★★★ 5/5

Google

Thank you very much Larisa A, for all of your help with finding me a flat. Larisa’s kind customer service made the process of finding a flat wonderful. I am a “newer” renter, and she happily answered all of my questions. I am so grateful for your work, Larisa!

Catherine · 16 April 2026

★★★★★ 1/5

Trustpilot

Incompetence and lies on a legendary scale!

I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.

Anthony · 13 April 2026

★★★★★ 5/5

Google

Just wanted to say a big thank you to Elizabeth who did a fantastic job helping me and my partner find a flat! She was incredibly knowledgable when showing me around different properties and answered every question I had. I am particularly grateful for how kind and lovely to talk to she was - she seemed to really care about getting us a good flat that fit our needs. I would definitely recommend her as an estate agent to anyone looking for a flat in Earl’s Court!

Zoe · 25 November 2024

★★★★★ 5/5

Trustpilot

So far, all good

Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.

Anish · 23 June 2026

★★★★★ 5/5

Trustpilot

Quick and Easy

The service I got from Ash was exceptional.

Tej · 22 September 2026

★★★★★ 4/5

Trustpilot

Overall good experience with Foxtons

Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.

Daniel · 24 June 2026

★★★★★ 5/5

Google

Michal, Harry, and William were all a pure pleasure to deal with. They were all personable, knowledgeable, and professional. Highly recommended group all around!

Will · 24 August 2025

★★★★★ 1/5

Trustpilot

New X Foxtons is appalling

New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.

Nic · 22 April 2026

★★★★★ 5/5

Trustpilot

Harry Fox My Property Manager at…

Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended

Andrew · 22 June 2026

★★★★★ 5/5

Trustpilot

We were well supported by Molu

We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.

Bhaskar · 21 September 2026

★★★★★ 5/5

Google

We wanted to thank Elizabeth for her support in finding an apartment. She listened to our needs and proposed properties according to our budget and criteria. This resulted in a good variety of properties, which left us with plenty of options. She’s very client oriented, friendly and professional.

Adeline · 24 August 2024

★★★★★ 1/5

Trustpilot

They take the money & abandon…

They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.

Sally-Clare · 1 May 2026

★★★★★ 5/5

Google

I worked with Charlie Irwin on finding a long let in the earls court area. He was thoughtful, patient and also very knowledgeable of the area. He made great suggestions tailored to my need. Planned an efficient route to combine a few options in one visit. He kept the transparency and communication very well. Good experience with Foxtons.

Anqi · 27 January 2024

★★★★★ 5/5

Trustpilot

Satisfactory property management

I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.

Ding · 24 June 2026

★★★★★ 1/5

Trustpilot

Disorganised and Unreasonable Charges

I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.

Dan · 22 June 2026

★★★★★ 5/5

Trustpilot

Truly fortunate to have had Foxton's Andy Hoad Onboard

Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.

Al · 21 September 2026

★★★★★ 1/5

Trustpilot

Our experience with Foxtons has been Disappointing and Unfair

Our experience with Foxtons has been appalling. We dealt with Oram Ohene-Djen, our letting negotiator, who from the very beginning was unhelpful, dismissive, and often gaslighting us whenever we raised concerns. Instead of supporting us, he downplayed delays, avoided giving clear answers, and left us constantly uncertain.

Kambhampati · 15 September 2025

★★★★★ 1/5

Google

This is a 10-month follow-up of my previous 1-star review. Since that time I was without heat for nearly two days, during the dead of winter. The emergency support number was not answered. More recently: the broken door buzzer has not been fixed for over six weeks. A grocery delivery was left on the front steps in full sunlight on a very hot summer day and a medication delivery was missed. I only wish I could give the landlord a 1-star review. That's what Jenna earned. 18 month follow-up: I have yet to receive a refund of my deposit after the landlord claimed there were damages. Here's how Foxton's helped: no help at all.

Mark · 17 January 2026

★★★★★ 5/5

Google

Absolutely delighted to share my exceptional experience with Jack Burns! Working with Jack was a game-changer in my quest for the perfect property. His dedication and attention to detail are truly commendable. Jack not only grasped my requirements but exceeded my expectations by presenting options that perfectly aligned with my needs. Highly recommended!

Romina · 26 February 2024

★★★★★ 5/5

Google

Elizabeth is an amazing agent, she helped us a lot with our property search. She was asking for feedback after each viewing and tried her best to accommodate our needs, while being very kind and understanding in our conversations. Highly recommend having her as your agent!

Maria · 25 June 2024

★★★★★ 5/5

Google

We were very happy to be assisted by Cole Waygood in our apartment search. From the first contact until the day of the move-in, everything was perfect. Cole was always very pleasant to deal with, super responsive and made our lives much easier throughout the whole process. Thanks so much Cole, and thanks Foxtons !

Stéphane · 17 May 2025

★★★★★ 5/5

Google

We worked with Elizabeth Tracey. She was a delight to work with and was very knowledgeable of the area and paid close attention to our brief. We are based in the US so her patience when dealing with the challenges of the time difference was also really appreciated. A Great Ambassador for Foxtons

Jason · 27 January 2024