5/5
TrustpilotDependable & Reactive
Honestly, working with Bective was very smooth. They’ve found a lovely tenant, honoured legacy commercial terms and been organised, informed and approached things with a ‘can do’ attitude. I’m grateful!
Trusted Agent profile · Kensington and Chelsea
Druce Notting Hill Kensington and Chelsea reviews
★★★★★
443 reviews across 3 platforms
205 Westbourne Grove, London, W11 2SB, Kensington and Chelsea, W11 2SB
Druce Notting Hill's office in Kensington and Chelsea, at 205 Westbourne Grove, is rated 4.7 out of 5 across 443 reviews on three platforms, including 55 Google reviews rated 4.4.
55
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
385
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSuperb 24/7 service!
This was our first time renting in the UK, overall a fantastic experience, thank you Stephanie for your guidance and outstanding support throughout! Stephanie is a great professional to work with and goes the extra mile. Thank you!
4/5
TrustpilotThans Soraia
Soraia Lopes and her team often went beyond the call of duty to help me and make the management of my tenancy run smoothly, even in difficult circumstances. She could not have been more conscientious and professional. Many thanks Soraia. Victor
5/5
TrustpilotI must say that working with Imogen at…
I must say that working with Imogen at Druce was an absolute pleasure! Her advice on the current market trends was honest and sincere, which was a breath of fresh air compared to others!Although I ended up finding my perfect flat through another agency, I have no doubt that I will be using Druce again! Imogen's professionalism and expertise in the industry were impressive and truly made the experience enjoyable.
5/5
TrustpilotCharlie Round from your Nottinghill…
Charlie Round from your Nottinghill office has been an exemplary agent. He checked in regularly and gave us honest assessments of the market. He also understood our needs and really tried to help us find a property. We really enjoyed speaking to him and working with him. In the end, we had to go to another area which was cheaper but will definitely keep him in mind in case another opportunity arises. House hunter relocated from Hong Kong
5/5
TrustpilotVery friendly and professional team
Very friendly and professional team. My friend who works for another estate agent in Holland Park recommended Bective Brook Green to me. He said they are the best in the area. Special thanks to Jacinta.
5/5
TrustpilotDaisy
I had the pleasure of working with Daisy for my recent rental search, and I cannot express how impressed I am with the level of service I received. From start to finish, she demonstrated an unwavering commitment to finding me the perfect rental property while making the entire process smooth and stress-free. I felt well-informed at every step, which helped me make confident decisions.
5/5
TrustpilotGreat service: professional, energetic, responsive
I worked with the rentals team at Bective's Notting Hill branch to let my two bedroom flat in the area. My outgoing tenant was rather challenging yet Rob and Charlie managed to work with her amazingly well. Having had a bad experience with said tenant, I had quite strict tenant criteria and turned down two bids that Bective put forward. I was prepared for them to get discouraged and focus on other properties. Instead, they continued to market the property with professionalism and energy that I have not witnessed in my 10 years as a landlord. I will use them again for sure.
5/5
TrustpilotHighly recommend
At all stages of looking, viewing and securing a lease on our new flat, both Stephanie and Jozef were always so helpful and accommodating to us at every stage and advised us so well.
5/5
GoogleAlexandre Chapalain at Druce- Notting Hill was a real star in terms of finding a buyer and shepherding everything through to completion on the sale of my flat. Chris and his whole team were a pleasure to work with through the entire process!
5/5
TrustpilotAlex was excellent throughout the…
Alex was excellent throughout the buying journey. Great communication, very proficient and helped us to find the perfect first home. Highly recommend both Bective and Alex for your property purchase.
5/5
TrustpilotExcellent calm service
The whole team at Bective were excellent in arranging a letting of our flat to a charming tenant.All were calm and never flustered, so it made us very relaxed landlords.We would not hesitate to recommend them.
5/5
TrustpilotKim and Bective were excellent
Kim and Bective were excellent, able to quickly assess my needs and work within them in a timely and effective manner. I'm now happily moved into my great new apartment. Thank you!
5/5
TrustpilotKathryn was the best person for our…
Kathryn was the best person for our relocation! She always taken care of my family through the process. She was always positive and helpful for all of our needs.
5/5
TrustpilotGreat Agent
Great Agent. Kim was very helpful throughout the whole process of helping us find/secure a flat, she was always very responsive, and available for any questions we had within the referencing/securing the property process.
5/5
TrustpilotYou can't go wrong by choosing Bective…
You can't go wrong by choosing Bective as your estate agent! They were efficient, attentive and got the sale over the line. Oliver was great to work with.
5/5
TrustpilotSophie at Druce Kensington
Sophie at Druce Kensington made our rental experience quick, hassle free and easy. We highly recommended Sophie and Druce
4/5
TrustpilotThe service provided by Stephanie was…
The service provided by Stephanie was very professional and helpful during our rental search and application process. She kept us informed and was always available to answer any questions. Stephanie is a super 🌟.
5/5
TrustpilotKim was wonderful to work with
Kim was wonderful to work with - she was prompt and kept us informed every step of the way. Thank you for helping us secure our new home.
5/5
TrustpilotExtremely efficient,courteous
Extremely efficient,courteous, professional and attentive service from Tom at Druce. From our first viewing to completion was less than five weeks and this would not have been possible without Tom’s input and help. I am truly impressed. Thank you!
5/5
TrustpilotAlex at Bective has been a brilliant…
Alex at Bective has been a brilliant ally in selling my flat over recent months. Professional, personable and tenacious in chasing along lawyers on both sides. Many thanks!
3/5
TrustpilotUnfortunate update
Unfortunately I have to update what was a very positive initial review. After reserving an apartment, the agency informed us that the owner had suddenly leased it to a longterm renter, leaving us in a lurch. The agency suggested a replacement property which I was very pleased about. After going through the process of signing the agreement and even putting down a deposit, we were again told that the owner had leased the property to a longterm renter that had already moved in! Needless to say this did not sit well after we had invested a considerable amount of time and effort in this process.I know the actions of the property owners are not in the agency's control, but this experience does not inspire a lot of confidence.
5/5
TrustpilotFrom start to finish we found them to…
From start to finish we found them to be extremely courteous and professional. A huge thank you to Jozef and Hanna for organising a Tenant for us so promptly, all your help was greatly appreciated.
5/5
TrustpilotAmazing customer service
Amazing customer service, very helpful and proactive! We managed to rent our flat very easily due to the great team! A big thank you to Jack for all the help and support provided!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Druce Notting Hill Kensington and Chelsea
How many reviews does Druce Notting Hill Kensington and Chelsea have?
Druce Notting Hill's Kensington and Chelsea office has 443 reviews across three platforms: 55 on Google, 3 on Facebook (across the whole business), 385 on Trustpilot (across the whole business).
What is Druce Notting Hill Kensington and Chelsea's rating?
Druce Notting Hill Kensington and Chelsea is rated 4.7 out of 5 across all 443 reviews, and 4.4 out of 5 on Google from 55 reviews.
Where is Druce Notting Hill's Kensington and Chelsea office?
Druce Notting Hill Kensington and Chelsea, 205 Westbourne Grove, London, W11 2SB, Kensington and Chelsea, W11 2SB.
