5/5
TrustpilotExcellent
Excellent , fast , professional service .Alexandre is a rare gem in this business .Five stars
Trusted Agent profile · Kensington and Chelsea
Druce Notting Hill Kensington and Chelsea reviews
★★★★★
440 reviews across 3 platforms
205 Westbourne Grove, London, W11 2SB, Kensington and Chelsea, W11 2SB
Druce Notting Hill's office in Kensington and Chelsea, at 205 Westbourne Grove, is rated 4.7 out of 5 across 440 reviews on three platforms, including 55 Google reviews rated 4.4.
55
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
382
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent Letting Advice
Chris is always on hand, returns calls promptly and knows the market extremely well. I am grateful for his balanced advice on prevailing market conditions, which is important in these times of economic uncertainty.
5/5
TrustpilotSophie was great
Sophie was great. She helped us find the perfect home for us; dealt with the owners whilst we were in such a busy timeThank you to her !
5/5
TrustpilotSmooth and efficient rental process
Both Stephanie and Jozef were excellent to deal with - they were efficient, answered all my e-mails by return and dotted the 'i's and crossed the 't's.They smoothed the path of the rental process and I would definately work with them again. Thank you.
5/5
TrustpilotI have been impressed with the…
I have been impressed with the professional manner shown by the Bective team in handling the letting of my flat.My particular thanks to Stephanie for her competence and for going the extra mile to deal with any problems that arose for which I am most grateful.
5/5
TrustpilotNew Rental
New RentalFantastic support from Chris & Stephanie @ Bective Blythe Road for new rental in W14. Everything arranged very quickly and very smoothly. We can highly recommend Bective to landlords & tenants alike. Thank you.
5/5
TrustpilotFriendly and responsive service
I had a positive experience renting a property through Bective. Kim Oldham was friendly and very responsive to emails and calls, keeping us updated throughout the process. Kim also resolved a difficult situation with a landlord for us for which I am very grateful.
5/5
GoogleExcellent service by Jamille Oliver-Shaw (Lettings) and team. Professional, friendly and going the extra mile, ticking all the boxes 👍🏼✨ …
5/5
TrustpilotVery helpful team
Jacinta and her team were very helpful throughout the sales process. Good communication and sound advice, their assistance was much appreciated. Thank you.
5/5
TrustpilotExcellent team in Brook Green
My first contact , the letting agent Stephanie has impressed me with her professionalism, kindness , presence, reliability. She gave me precious advice on other aspects to help me move out of the property to make it ready for letting . Next contacts were with the manager Chris and letting agent Kathryn that also have demonstrated a high standard of customer service as well as exceptional kindness and politeness which came across as genuine . Their words matched the facts that followed too and when I needed more advice on a couple of occasions , they maintained their high standards by being reliable,responding promptly, being helpful and professional . The other team members I came across whether by answering the phone or other instances have also matched their colleagues standards. A big thank you
5/5
TrustpilotSophie is a great agent that cares…
Sophie is a great agent that cares about her clients need. She has been amazing showing us only apartments fitting our needs! Thank you.
5/5
TrustpilotMuna is really helpful and efficient
Muna is really helpful and efficient! I would highly recommend Druce to anyone.
5/5
TrustpilotI reached out to Bective Brook Green to…
I reached out to Bective Brook Green to find a flat in the area and Kathryn has been an immense help with guidance and listings and getting everything sorted for me to move in. Thanks so much!
3/5
TrustpilotNo professional
No professional, always standing with landlord. I cleaned the room the end of tenancy, the check-out report stated the cleaning work is professional, however, the landlord said it's not clean. Bective manager stand with the landlord and told me it's not clean. So, why they need third party to do check-out report? They don't follow the report, why they need this report? The landlord broke into the flat without premission of the tenant. I told bective that behavior is illegal, however, the reply from them is the landlord has the right to enter! Becareful to use Bective, when you are going to rent property from them. They always stand with the landlord and ignore the interests of tenants.
5/5
TrustpilotProfessional, pleasure to deal with
Personable + professional.I recently sold my flat with Bective.I thought they did an excellent job for these reasons- Did what they said they'd do.- Treated you like a client.- Navigated the difficult process very well.- Responded to changing events very nimbly.- Everyone I dealt with (5 different team members) had these attributes - so this is obviously a recruitment + culture driven thing not just how I happened to be treated by one of their team.in short - would definitely use again, would definitely recommend. A pleasure to deal with (as much as selling a property can ever be a pleasure...)
5/5
TrustpilotGreat professionalism, super efficient…
Bective have been very professional throughout the process of looking for a property for myself and my partner to rent. Everything is so efficient and Jack has been a pleasure to work with in getting all paperwork arranged. Would highly recommend!
5/5
TrustpilotBective were very fast and easy to work…
Bective were very fast and easy to work with and got our flat rented within a week. Megan was very responsive and helpful throughout the process and I would highly recommend her and Lizzie as agents and Bective as an agency.
5/5
TrustpilotVery positive experience
Bective were incredibly helpful and proactive in finding me a property to rent with short notice. Highly recommend - Chris Lilly made the whole process super straightforward and was very helpful in accommodating last minute viewing request.
5/5
TrustpilotDependable & Reactive
Honestly, working with Bective was very smooth. They’ve found a lovely tenant, honoured legacy commercial terms and been organised, informed and approached things with a ‘can do’ attitude. I’m grateful!
5/5
TrustpilotSuperb 24/7 service!
This was our first time renting in the UK, overall a fantastic experience, thank you Stephanie for your guidance and outstanding support throughout! Stephanie is a great professional to work with and goes the extra mile. Thank you!
4/5
TrustpilotThans Soraia
Soraia Lopes and her team often went beyond the call of duty to help me and make the management of my tenancy run smoothly, even in difficult circumstances. She could not have been more conscientious and professional. Many thanks Soraia. Victor
5/5
TrustpilotI must say that working with Imogen at…
I must say that working with Imogen at Druce was an absolute pleasure! Her advice on the current market trends was honest and sincere, which was a breath of fresh air compared to others!Although I ended up finding my perfect flat through another agency, I have no doubt that I will be using Druce again! Imogen's professionalism and expertise in the industry were impressive and truly made the experience enjoyable.
5/5
TrustpilotCharlie Round from your Nottinghill…
Charlie Round from your Nottinghill office has been an exemplary agent. He checked in regularly and gave us honest assessments of the market. He also understood our needs and really tried to help us find a property. We really enjoyed speaking to him and working with him. In the end, we had to go to another area which was cheaper but will definitely keep him in mind in case another opportunity arises. House hunter relocated from Hong Kong
5/5
TrustpilotSimply the best property agent to work with in London
My property had been on the market with an agent for 216 days, just over 7 months without successfully finding a tenant and giving me very little feedback or direction on how to move forward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Druce Notting Hill Kensington and Chelsea
How many reviews does Druce Notting Hill Kensington and Chelsea have?
Druce Notting Hill's Kensington and Chelsea office has 440 reviews across three platforms: 55 on Google, 3 on Facebook (across the whole business), 382 on Trustpilot (across the whole business).
What is Druce Notting Hill Kensington and Chelsea's rating?
Druce Notting Hill Kensington and Chelsea is rated 4.7 out of 5 across all 440 reviews, and 4.4 out of 5 on Google from 55 reviews.
Where is Druce Notting Hill's Kensington and Chelsea office?
Druce Notting Hill Kensington and Chelsea, 205 Westbourne Grove, London, W11 2SB, Kensington and Chelsea, W11 2SB.
