Druce Ladbroke Grove Kensington and Chelsea reviews

★★★★★ 5/5

Trustpilot

The Hammersmith Sales team of Louise K…

The Hammersmith Sales team of Louise K and David H is very efficient and pro-active. The moment our house went on the market with them, their team really pushed the marketing and everyday there was a viewing or two. The communication from the Team was very precise and quick. Every time I called, email or whatsapp, all my questions were answered in time quickly. If you live around Hammersmith then look no further and don't go with Multi-agency. I stronly reccommend Druce for a one stop shop. You will get your house sold for sure.

Anurag · 24 October 2024

★★★★★ 5/5

Trustpilot

Flat sale

Daniel and his team went way beyond their remit in keeping our sale on track. When all seemed lost they kept pressing, and after 11 months we made the sale. Result!

CSL · 7 November 2024

★★★★★ 5/5

Trustpilot

Professional, efficient, friendly and transparent

My husband and I were absolutely thrilled with the level of professionalism, efficiency and transparency that Bective provided. Our agent, Kim, was phenomenal. After missing out on previous properties with other agencies due to their lack of speed, Kim was able to give us undivided attention on the day a new property came onto the market to ensure that we secured it, and we did! We couldn't recommend working with Bective enough. Thank you.

Sophie · 4 February 2021

★★★★★ 5/5

Trustpilot

Megan helped me find the perfect flat!

Megan was such a help and maybe me feel comfortable and at ease along the way. Kim, who had helped me previously was also lovely. Highly recommended hunting for a property with these guys.. I had a lot of requests and they met them all and also didn’t say ‘oh, well you’ll have a hard time getting all other requirements’ etc. They very much helped me hunt for them all!! Easy administrative process also

Georgia · 3 February 2021

★★★★★ 5/5

Google

Big shout out to Jatin, thank you for all your help!

Mehta28 · 10 July 2025

★★★★★ 5/5

Trustpilot

A big thank you to Beactive

A big thank you to Beactive Notting Hill for restoring my faith in letting agents. After some not so great experiences with other agents in the past, Kim was extremely helpful and professional throughout the process of securing my new studio flat. She was extremely flexible to adjust to any requests I had and always happy to answer any questions or queries. Thanks so much for making the moving process as unstressful as possible!

Connie · 27 November 2020

★★★★★ 5/5

Trustpilot

Highly recommend - Kim a true asset!

I cannot recommend Kim Oldham at Bective enough! From the start, she was highly professional, helpful and an amazing communicator. It felt like she was really committed to my husband and I, giving us undivided attention and keeping us up to date along the entire journey. Having worked with so many agents in the past, Kim is by far the best I have ever worked with - a true asset to any company!

Amani · 7 February 2021

★★★★★ 5/5

Trustpilot

Very pleasant experience!

Bective is not your average real estate company. We recently moved with the Brook Green Office. Stephanie G. and her team made it a truly personal and enjoyable experience. The move was super easy, the entire team is really flexible and super friendly. Prior to our move, Stephanie pro-actively made sure that our new tenancy had been looked after and that everything was in good order for the move. Definitely recommend them!

Antoine · 6 April 2021

★★★★★ 5/5

Trustpilot

Lydia and Bective were excellent at…

Lydia and Bective were excellent at helping me find the flat that I was after. As a first time buyer, the helped talk through various issues and it was great to work with someone who I could trust. Lydia was friendly, informed and always willing to help even if it was in the evenings or on the weekend. My experience with Bective has been really positive and I will definitely use them again.

Henry · 11 January 2021

★★★★★ 1/5

Trustpilot

Tenants Beware

Tenants Beware. Believe it or not, I am a Landlord complaining about Druce's treatment of our tenants ! Throughout the years we have encountered nothing but problems with Druce. They have very high turnover, have resorted to using recruiting companies to replace all the employees that are leaving. We have had countless Property Managers ( if you can call them that ). On occasion we complained to Neil McGimpsey the UK MD and Neal Verman who is the Chief Legal Compliance officer. and Rob Swann , Area Director, (Chelsea Office). I can only say that complaining to them is like to complaining to a brick wall. They could care less.

M · 24 September 2024

★★★★★ 5/5

Trustpilot

Fabulous Refurb

My flat developed a serious damp problem. I have just completed a major refurbishment and a new tenant is moving in today. Druce have guided me through this from start to finish. They have been brilliant! Natasha found an excellent contractor and she and Emil have managed a challenging project with skill and diligence. They have been available and responsive. Harry's team were so quick to find a new tenant. Thank you all so much for your hard work and support.

Neil · 19 September 2024

★★★★★ 1/5

Trustpilot

Awful company

Awful company. They don’t pay there bills

K · 7 January 2026

★★★★★ 5/5

Trustpilot

The agent named Tiago is super nice and…

The agent named Tiago is super nice and very helpful. I have never met any agent that is so responsive and eager to help like this agency before.From the beginning until handing the key went very smoothly. I had asked Tiago a lot of questions, he never ignored to find answers for me. I would recommend everyone to use this agency.

Natcha · 1 October 2022

★★★★★ 5/5

Trustpilot

First time buyer - personal and professional service

I recently exchanged on my first property with Bective and having dealt with a number of estate agents over the course of the search I could not recommend them more highly. Alex Pink was incredibly professional and always at hand to answer any question I had and updating my regularly during process. It made the whole process easy and less daunting for a first time buyer, would highly recommend.

Sara · 19 August 2021

★★★★★ 5/5

Trustpilot

Excellent service

I’ve just recently let through the Bective Brook Green branch and their service has been amazing. Kathryn and the team provided great communication throughout the whole process and went above and beyond to make it easy for us to let. Kathryn even stayed late one day at work to give me the keys which just shows how much they care. 100% recommend.

Emily · 20 July 2022

★★★★★ 5/5

Google

Jack is a very professional and competent agent who has gone above and beyond all my expectations during the rental process. Jack has been prompt in helping me out with anything I needed which has made the rental process go as smoothly as possible. The agency was very fair with everything and I didn't feel pressured into making any decisions, which is something I have experienced with other agencies. Additionally, the agency represents great flats.

Elaine · 26 October 2019

★★★★★ 5/5

Trustpilot

Amanda was incredibly helpful with my…

Amanda was incredibly helpful with my search for the perfect apartment. I felt she totally understood my needs. Showing me lots of options and recommendations. Amanda was professional, knowledgeable, and at the same time, friendly and personable. If you’re looking for someone who ‘gets you’ and comes across as though they are putting as much effort as if they were looking for their own abode, then I highly recommend.

Zoë · 6 April 2021

★★★★★ 5/5

Trustpilot

Druce has been outstanding from the…

Druce has been outstanding from the first point of contact with them. Especially my communication with Stephanie has been very clear and professional. I would not hesitate contacting them and will recommend them to everyone in my network. They will not let you down for sure !!!

Mo · 22 September 2023

★★★★★ 1/5

Trustpilot

as a landlord

as a landlord - I do not recommend this company -they manage our property but we have not been able to make any contact with the contact at Druce -staff turnover so high and no handover so with each new member, dismissive to us when we enquire as to why we can't get hold of the person 'managing' our property - I do not recommend in any way shape or form.

Kate · 11 December 2024

★★★★★ 5/5

Google

Druce have been managing my properties for some time and I have found them to be really friendly and knowledgeable. My dealings are typically with Jatin on day to day tenant management issues and have to say that he is most efficient and saves me time and money so my investment can work effectively.

Sachin · 6 July 2025

★★★★★ 5/5

Trustpilot

Best service and support!

Ross was unbelievably helpful and supportive since the beginning of the process. Thanks to him we found a new beautiful place that we are truly happy with. Can’t recommend Druce, and in our case Ross, enough!

Carlota · 1 May 2024

★★★★★ 5/5

Trustpilot

Herve was the best

Herve was professional, responsive, and truly attentive to my needs, making the whole process smooth and stress-free. He provided high-quality listings that matched my preferences, and his knowledge and advice were invaluable. He is simply the best!

Shan · 4 April 2024

★★★★★ 5/5

Trustpilot

Extremely helpful estate agents

The agents at Bective were extremely helpful throughout the whole process including even stepping in to assist when the website that processes the paperwork / applications didn't work correctly. Additionally Megan went above and beyond in assisting with getting the broadband service set up so we would be ready to work from home from day 1. Everyone we dealt with was professional and very prompt with communication.

KC · 30 March 2021

★★★★★ 5/5

Trustpilot

Bectives Lettings, Notting Hill: a fabulous team

Bective's Notting Hill lettings team are simply fabulous. I have been a (Landlord) client for over eight years: they have found me really good (and long-term) tenants and have mediated the occasional landlord/tenant hiccup with tact and diplomacy. They managed a recent tenant change-over with enthusiasm and care and were a pleasure to deal with. I have no hesitation in recommending them. Thank you Bectives Notting Hill!

John · 25 November 2020